Booked a spa package for my and my boyfriend for his birthday, 3.5 weeks prior to the date. Booked the tranquility duo package. I paid my deposit and received a text confirmation, which I replied I was coming. Two days prior I received another text to confirm I was coming to my appointment, in which I confirmed yes, I will be there with my boyfriend. Only to show up the day of and realize they had booked services for only 1 person. They offered to take one person, while the other person waited for their turn. I specifically wanted the services to be together in their suite, which was not possible. I didn't want one person to wait 1.5 hours. We decided to leave, such a disappointing experience. They need a much better confirmation system, I will not be back.
I saw Sara today for a lash lift/tint & eyebrow tint/wax. She made sure I understood each part of the process and explained what she was doing as she worked. I am very pleased with the results, and she was a lot of fun to chat with. All of the ladies, from calling and booking, to arriving and checking in, were very friendly and helpful. I enjoyed my visit and will be back soon!
I got a full body treatment and a facial a little while back and it was amazing! Courtney was super informative through the whole process and my skin has never felt better after the facial! Was super relaxing and not at all rushed which has been a problem for me before at previous spas. Great place to treat yourself!
It was my bday, and with late notice they fit me in for a massage and a steam bath, Sam was awesome! As I have some pretty heavy hardware in my legs from a snowboarding accident, and lost a little extension in my one leg, he did a really wonderful job isolating my issues, probably one of best massages I've had. The problem is I never know how vocal to be, felt comfortable and was able to get exactly what I needed.the steam bath is so awesome, get it!