Best Loan Agency in Alberta reviews - page 5

The worst customer service I have ever seen. The guy even didn’t listen to me he was like a robot and he didn’t help at all.

The BMO employee Yuanyuan (Olivia) Zhang (mutual fund representative) at BMO Terwillegar Gardens Branch is the worst bank staff that we have ever met. We will file a formal complaint about her to BMO. Here I want to share our experience and please be alerted...

Very helpful, kind. Friendly staff. Clean office nice central location. Highly recommend Irene Is super!

Worst customer service the belittle you if you are a bmo customer use another bank this bank has the worst customer service I wont b back

Closed my account here and at ATB and have been happier with banking ever since. These guys are always throwing out offers to new accounts. Sign up get $400 etc. I've been banking here since I was 5 and never got any offers for being with this...

Credit loan specialist Christy was exceptionally excellent in my process! Awsome!

Crud service. Terrible representatives. Dont provide them your information!

Well it looks like this branch has no management or leadership. I walk in to see an available teller (a heavy set red headed older woman) who wants to finish texting while she's smiling at her phone, about a minute later tells me I can move...

Very useless tellers, they do not care about helping you at all. Useless place

I previously had a good experience at this bank, (a couple years ago) so I reached out about one of my already existing accounts at the beginning of December. Had an in-person appointment and had to continuously follow up for inquiry updates via...

Wow have been a customer for several years and unfortunately since the staff changes the bank is not what it used to be the bank manager used to be nice and the staff was friendly not anymore stay away from the strathcona branch very rude and do some...

Had a meeting for a loan approved and signed documents. They called me just to tell me they couldn’t offer me the loan and they shredded the papers, also said they didn’t care what documents I had on my end because it didn’t matter at that point...

Incompetent employees who ended up wasting 2 hours of mine during my work. They’ve hired people who have no idea what banking is. It’s a painful ordeal.

I’d stay away from BMO.

Love your newsletters Len. Always look forward to receiving them and catching up on all the mortgage and sales information. I use a lot of your info when I meet my clients. Keep up the great work.

I had the great experience of working with Tanya Russell. She was quick, patient and kind. I appreciate she understood my urgency and personalized a solution. Highly recommended in this insane money times.

Very satisfied with the service Tammy was very professional and fast I called in the morning to see if I could get a loan by that afternoon she had everything done and loan approved

This is a bank you have to dealt with it very carefully. I have a very weird banking experience with this bank. I am going to report it with all material to be prepared.

My wife had several appointments set up with Desmond about a fraud that happened on her account. He scheduled 2 phone calls with her and didn’t bother to answer either. The incompetence and lack of basic communication is truly astonishing. No apology...