Lowe's Home Improvement

Standard layout. Was looking for screws, found them. A bit expensive. They had closed signs along the entrance despite being open.

A huge store with everything from barbecues, Houseplants& flooring & plumbing etc. Something of everything. Check it out for yourself & enjoy your shop.

Bought a Storm door from the gentleman in the door department and his customer service was top notch! Very easy to talk to and full of knowledge and experience. All the staff here are super friendly and gave me a nice comment on my tattoos.

We had an amazing experience here despite having so many issues at first. We purchased a fire table from them that had a damaged piece that wasn’t noticed until it was unboxed at home. We asked if we could just bring back the top and exchange it with another undamaged unit and they happily obliged and even and their own staff take it out of the box, inspect it, etc.

We got the new one home and this time it wouldn’t light (junk thermocouple or something). So we called again and explained and they offered to pre-assemble a third unit, test it in their store then deliver it and take away our old unit for us. Their service was incredible, just to name a few: Amon (not sure on spelling but he’s a manager, Kimberley, Kevin, Miranda, Collin, Sierra, Viktoria, plus their delivery crew whose names I didn’t catch as well as a third manager who was very helpful.

Great service. Would shop here again in a heartbeat despite the initial quality concerns.

Sheila at customer service deserves 10/5 stars for her exceptional customer services. She is very knowledgeable, professional and has tons of patience helping/resolving problems for my appliance order, delivery and installation.

Very helpful staff and service but store somewhat organized in a way that leaves a customer confused and spend to much time searching

Lalita is a delight to talk with. She is patient and amiable. She understand & focus on my need and provide me excellent help on building kitchen cabinets. She knows design and has a vision for beauty. Definitely, we appreciate her service and will continue our order with her.

The transition from Rona to Lowes is done. It is nice to see a brand new store with a few new products. It is nice to see the craftsman line if products. I was also able to get some great deals when they got rid of old inventory. I am glad to see many of the same staff are still there. I'm mostly happy that I don't need to go to South Common to get my renovation supplies.

We went in looking for 2 doors, our experience with the staff was very pleasant. Sheila went over and above to find us the door we wanted and helped us save some money with the pro card. Thank you Sheila

I would like to thank Naomi (Lowes @ 10450 42 Ave NW, Edmonton, AB, Store #: 3716) for going above and beyond with our Levolor trim&go blind order. She was absolutely amazing at answering all the questions and addressingour concerns, providing information about this product and simply making the process so easy for us! She is a pro at what she does and we had all the faith in her professionalism at cutting these blinds! They look so perfect in my new home and I could never be happier!

Quick to find what you want due to well labeled rows. Experienced cashiers who are polite and speedy.

I was in the garden store Sofie I new worker and assistant helper were great and got what I need.they went out of their way to help me.thanks a lot.

We came to lowes on 42 ave to get some blinds they had what we wanted but the old guy that was called to cut them asked how many we told him 4 he said too many cant he leaves in 5 min. We had a metle gazebos picked out and some out door furniture but we decided to say no we will go to home depot and we did there more than happy to help us out thanks home depot

It's nice and quiet shopping here as well. Sometimes rarer items i cant find but generally i can find what i need for a good price.

Ery helpful Staff today.
It dud not take but minutes to be kindly directed then assisted then checked out by all very kind professional staff. The should all get raises.

This review is specifically for one of the sales specialists, Naomi.
If you are looking for window treatments, she is your person to go to! She was extremely knowledgable and friendly. She spent lots of time with me figuring out what blinds would work best. I really appreciated her assistance and her expertise in the area of window treatments. Thank you!

For product selection this place is better than Home Depot. Love the kitchen and bathroom displays as well as the garden area.

I went to buy a washing machine. Employees are friendly. A sales specialist named Shila helped me. She helped me a lot to find a washing machine within my budget.thank you so much Shila. I hope I spelled your name right.

Clean store. Not many employees around to ask for help. Did self check-out as the 3 cashier/employees were too deep in conversation to bother to help me.

All staff are friendly resourceful we bought our Christmas tree here and it was a last one a bit dry and they let us have it for 5 dollar. Thank you for the fast service at the customer service

I just went there for corner guard coverings. There were three employees working in the aisle. Wouldn't even move over to give me room to look at the things. I ask the one guy if they have any in clear, he tells me to go to another lady for help. I walk up to her and I ask where I could find them. I told her I came from another store which told me they had some here. She tells me they don't have any without even looking around or on the computer. Every employee there refused to help me and to even give me space to shop. I went there for that one thing only and they refused to help. I drove all the way from another store and that's how I get treated? I went to home depot and had 10 times better customer service. Never shoping at a Lowes again!

Got profiled while shopping here. Went down 3 isles and magically the same employee with a striped shirt was behind me looking for something, all the while peeking in my direction. Went to a different area of the store, and what do you know, same guy on a step ladder this time, acting like he’s looking for something. Guess who was waiting for me at the exit as well. Do not recommend unless you aren’t wearing a hoodie and don’t have a darker skin tone. Would’ve gave 2 stars but they didn’t have tap on the self serve checkout.

Always a huge variety of items. Well organized store. Store response to the public address system for customers asking for department help was too lax and repeated multiple times.

Asked the seasonal manager a simple question and she was incredibly rude. Go to a different store unless absolutely necessary.

Great place to buy home and kitchen renovation. Tip, I found cheaper prices during spring and fall season.

Worse location among other Lowe's store
Greenhouse with unhealthy plants for sale
Smelly washroom
Not so friendly staff

Store has what i need. Just a matter of getting the right person to help answer your questions as not everyone is equally knowledgeable.

Was ok visited garden center. Good selection of annuals at decent prices. Self checkout was a bit clunky.

Omg I mate another girl at lowes on gateway with the same name as mine talk about great service outstanding in very way bought all my fixtures etc and out side future there if it wasnt for Shannon 's I would not bought as much as a We did and washer and dryer are Awesome. Thank you always come to there for the service because of her.

Nice store. Clean. Well lit. Lots of stock. However they are not price competitive compared to other stores like Home Depot.
Also staff at this location are inconsistent, ranging from excellent and helpful to non existant or uninterested.

Just purchased a new washer and dryer from John in appliance sales. He was great to deal with very knowledgable and patient and honest with us. I was very happy with the service and the deal we got, next day sunday delivery is awesome too.

I was there a few weeks ago. The guy helped me find what i was looking for. Unfortunately they didnt have it. But alteast he was able to assist me unlike home depot. Thank you for your services

Had most of what I was looking for. Would be nice to have only one stop, but even the competition didn't have what I wanted

Forget this place.asked for help.associate left and on the way to look up something for me.a guy asked him about key cutting so he proceeded to do that, then a guy asked about a door lock and proceeded to help him all well I stood there waiting. Home Depot it is for now on