Just found an incorrect oil filter installed on my hemi, it was cranked on too tight and same with the oil plug. I shouldn't be able to put 150ft/lbs on a drain plug with it just cracking off at that. I will be back but what I had done last oil change was the work of amateurs trying to win a strength competition. (15 years in automotive service speaking here). We are lucky we aren't looking at an oil pan replacement or oil filter adapter.please use proper filters at the least next time. I'll bring mine if I need to
I totally recommend Jonan, Steven and Kean for their outstanding service. Not only are they good at their work they are also very personable. I leave with a huge smile on my face! Thank you Lube City!
The team at Lube City is quick and efficient. I've only had to wait about 5-10 minutes to get in the one time, with the other time being taken in right away. They don't seem to be overly pushy regarding the extra services that some of the other quick lube places push. My only issue is that it's taken longer than expected to process the AMA gift cards through their system the last two times that I've gone, but I do understand as they were training the newer techs on how to do it.
It was fantastic. Quick oil and filter change. They were fast, talked to me whole time about the car. Friendly.and I had coupon so saved money as well. Can't go wrong!
The crew working Kean, Jonan, gab, Steven, Chris do an awesome job. They all work very hard and have excellent customer service with a smile. Definitely recommend this lube oil city then others. Other places are rude and don’t care much. This place is top of the line service!
Very fast efficient and friendly service first time at this location and I felt very comfortable and was explained everything before anything was done so I could understand what was needed. I highly recommend coming here if you want good quality service and friendly environment
Fast, drive up service. Attendants didn't try to upsell any of their additional services or products. Cost for oil change was at par with other businesses in the city.
I took 3 company vehicles to this facility. We've been having troubles with the Ecoboost engines and Turbo Diesel engines being sensitive to oil quality. The ecoboosts told the tale upon cold start up.asked for their top full synthetic, but can't verify what was put in there as it comes from a bulk oil line hose. At cold startup, the engine knocks like crazy for 15-20 seconds. Went to the competitor and had Amsoil put in, barly a knock at cold start. So we have decided no more of our 45 vehicle fleet gets Motosel. Junk oil has cost the company too much already.