Mark's

I needed to buy steel toe boots for work around 4: 30/5: 00pm today. The lady working at the til was extremely condescending and talked down to me as if I was a “stupid teenage girl” buying steel toe boots for fashion. She asked if I really need timberlands. I did not get them because they were timberlands, I purchased them because my workplace requires steel toe boots, they were water proof and had extra comfortable soles. I’m 25, I would rather not work 8hrs outdoors in wet boots and socks or injure my feet doing labour with uncomfortable shoes. This lady was very stuck up, judgemental, and should not be working in customer service.

Our house burnt down last fall, most possessions were lost. Marks stepped up tremendously with great discounts to help replace workwear, winter gear and other essentials. Thank you for being a great community role model.

Bought a single pair of shoes and wore them to the gym once. Told i cannot return them because of a single tiny splotch of dust on the shoe despite the shoe only being worn inside. Denied a return even though they were spotless once that small spot was wiped with my finger! Will not be returning.

Always great customer service and friendltas soon as you walk in the door