Matrix Remediation

I called Matrix Remediation to request mold inspection for our newish house that had windowsills pulling away from the wall. John called shortly after I made the online inquiry and showed up the next day. He was courteous, prompt and professional. We ended up not having any apparent mold issues (thank goodness!) and I so appreciated his honest assessment.

I was very impressed with Jon and this remediation company! I had some water get into my basement during a storm and he was able to do get us in ASAP for an inspection to assess the damage. He also provided many good solutions so that the problem won’t happen again. He took time to explain everything and answer all questions. I would definitely recommend this company to friends or family!

Jon was great! Was extremely professional and did a very detailed job. We had 2 different companies in who found nothing, before calling in Jon who was able to find mould areas that the others did not. He provided us a detailed report and was able to come same day. Even gave us a free mould killer sample. Highly recommended!

Jon and his team did a great job of getting our mold situation fixed in our garage! They diagnosed the issue quickly and came in right away to take care of it. They worked with us to get the repairs we wanted done, and did a great job. I would recommend them for any mold removal services!

From the initial contact with Jon and the quoted price to the actual mold remediation in house Matrix Remediation provided a professional, reasonably priced, thorough service.
The technicians, Nawaz and Alphami were especially courteous, skilled and efficient. Thank you.

John was quick and responsive, everything seems to be taken care of. Bit expensive but the job was last minute and important to be taken care of. Would look into using this company again with no hesitation.

Great experience working with Matrix Remediation Group. I had an emergency situation very recently that resulted in major cost savings using their immediate response and thorough assessment analysis. The client experience showcased was extremely professional and super knowledgeable. I would highly recommend their group of passionate personnel to help in any remediation matters.

I called Matrix Remediation for Mould that I found in my basement. I called a few companies. Matrix was the first to come and provide the most competitive quote. Both Vince and Jon were extremely responsive and provided a detailed & professional quote. Nawaz and Phamy arrived the next day. They were polite, professional and knowledgeable. They searched for the cause of the mould and concluded that the source of the mould was due to a water leak from the water tank (which I replaced two weeks prior to their arrival). They handled all the hazardous material carefully and safely. They built a proper containment and used all the machinery required. They were suited and wore all the proper protective gear. When they completed the job, the place was left spotless. Following the remediation crew, the reconstruction crew followed. The level of finishing was very high and the individuals attended my home came on time and were clean and polite. I would definitely recommend Matrix Remediation to anyone who requires mould and/ or water damage cleanup.

A mold remediation company is not an organization you want to come to require more than once in your life, but I've been unlucky enough to require remediation twice. Guy came to review a personal property when mold was found during the real estate inspection during the sale. Guy was very good at finding solutions that considered my budget as much as possible while managing the cleanup to the satisfaction of the buyers.

A recent basement suite mold issue resulted from a tenant that didn't bother to let me know about a leak for months. Jon came out, three days later the crew was out, they were done in two days.

VERY happy with the work on both projects.

Ghirmay is a man of integrity and does impeccable work. He always has a smile and loves to learn.
Nawaz is always calm and there to be of assistance and he too does careful thorough work.
Justus is a hard worker and is always willing to help with a smile.

Jon responded very promptly and gave quality advice about my mold concerns. I appreciated his expertise and honesty.

We had an excellent experience with Matrix. Jon was extremely knowledgeable and although there wasn’t an issue that needed their services he still took the time to explain what we needed to do to ensure there wasn’t a future problem. And he drove all the way to Three Hills! I would absolutely recommend them!

Jon's prompt response to our request was impressive. He was extremely friendly and knowledgeable. He made a very quick determination that our problem was not mold related. He was very honest with his suggestions. We had a few questions related to his business and background and were impressed by his knowledge of the business. Although we are not in need of his expertise we would recommend this company in a heartbeat.

Darrell/Sharon Slaght

Guy and his guys were very professional. They did a great job with the remediation of mould infected area in the house

I interviewed five different companies to remediate our home in Bears Paw; Jon was the only person who listened to our needs. Genetically my body doesn't create antibodies to fight of mycotoxins created by mold spoures, so I am very sensitive; Jon took the time to inspect our home and attic and provide a full remediation plan for our home. Other companies didn't not do this; didn't listen to their potential client. Jon was also able to identify mold growth in areas of our home that other remediation companies could not. I would also like to point out Jon was the only person to wear a mask into our house, I believe you can identify poor quality companies if they do not do this.

The crew they used, who included two young men in the name of Nawaz and Ghirmay were both pleasant and nice individuals to be around; they both worked very hard and did a good job on cleaning the house. They were both professional and curtious. I would recommend hiring Jon and his crew for anyone who has a mold issue.

My parents house had severe mold issues and I reached out to a couple companies but Matrix was the first to respond and Jon actually came out the next day. He did a free assessment for me and took the time to explain things to me - what would need to be done and how to prevent mold in the future. He was very transparent about his service quote, walking me through the details and saving me money where he could by making recommendations on how to schedule the work to minimize labour minimums. Our technicians, Ghirmay & Nawaz, were courteous, friendly and hard-working. We have just finished the remediation of the mold and the work is superb. Even our insurance assessor was impressed! The price was exactly as negotiated with no surprises afterwards. I appreciated how the team would tidy up every day before they left even if they were coming back the next morning. It’s shows a lot of care and respect for a clients home. I am glad Matrix is a full service company that can handle the remediation, repair, and is even working with us on renovating the bathroom. I highly recommend them!