MAXgreen Windows, Siding and Roofing
9 reviews 8476 27 St SE, Calgary, AB +1 403-805-4733 www.maxgreen.ca suggest an edit
29 October 2023 9:11
One contact with Jim and my window issue was solved. A work crew visit was setup quickly and the work was done with minimal disruption and to our satisfaction. MaxGreen’s the best!
18 October 2023 9:58
It was a pleasure to work with MAXgreen windows from the initial conversation of securing a quote to the end result of installation. This company and all who I encountered during my project were nothing but professional, polite, helpful, respectful of my home and very patient with my questions. The install team left my house and yard better than when they came. It was a great pleasure to work with a family run business that cares about its clients versus a big box store that just gets the job done. Will use them in the future for more window replacements. Highly recommend
28 August 2023 20:03
Excellent workmanship, all 9 of my windows were replaced and look beautiful at a great price. There was water damage from an old flower box below one of my windows and the installer was able to fix the exterior efficiently and it looks better than before! Highly recommend MAXgreen.
22 August 2023 2:56
I'm happy with my new windows and Tomas Hare, was very efficient and gave me the estimates in less than a day. The staff in the office are so friendly too. And during my appointment to finalize my orders I was accommodated in a timely manner and finished the transaction in minutes. Thank you.
31 May 2023 20:28
I had MAXGreen install new siding and doors, and overall it was a good experience (3.5/5 stars). Only complaint I really have has to do with the customer service from one of the associates after the projects were [mostly] completed.
The sales rep. I dealt with was friendly and very patient with me, as I asked a LOT of questions and had multiple quotes done! He was also very accommodating, dropping off colour samples as needed, and responded to emails quite quickly.
The siding installers were very friendly, seemed knowledgeable, and appeared to do a good job. A different associate also came out to inspect their work afterward, which I liked. This associate also made himself available to answer any questions.
The door installers were relatively friendly and (to my knowledge) did an adequate job, although I believe one of the doors had to be realigned soon after it was installed. I was also asked if I wanted the locks keyed the same for both doors and said yes, but there was an issue that day with doing so. Another associate came out shortly after to look over a few things, but refused to rekey the locks at that point (not a huge deal, but it was initially offered).
As a family member attended the last appointment, I tried reaching out to the associate who had met with her in order to clarify some things he had told her. Over the first week I tried texting and calling a few times, with no response. At some point I did reach out to the sales rep.since I wasn't receiving any response from the aforementioned associate, and at that point I was contacted (but could not take the call). I then tried for another week or so to get in touch with the aforementioned associate, including via email, with no response. Once more, I reached out to the sales rep, who then told me that he had been told that the aforementioned associate had tried contacting me multiple times, which had *not* happened. Finally, the associate reached out and we spoke on the phone (but he never offered an apology for the above).
At this point, I inquired about having the skirting done on my home, as the sales rep.had told me to ask this associate if he thought it would be possible. (We had also discussed doing the skirting at my initial meeting for the siding, at which time I had been told MAXGreen does skirting).
The associate told me on the phone that he *didn't* see why MAXGreen *couldn't* do the skirting, and he was going to speak with the sales rep.about it. Not too long after (minutes to hours) I received an email from the sales rep.stating that he had been told by the associate that he didn't think they could do the skirting and that I would have to find a different company.
The above created an unpleasant experience, as it seemed as though I (or the sales rep.) was lied to at times and that perhaps there was some sort of issue with me personally, which is not a good feeling as a client.
The sales rep. I dealt with was friendly and very patient with me, as I asked a LOT of questions and had multiple quotes done! He was also very accommodating, dropping off colour samples as needed, and responded to emails quite quickly.
The siding installers were very friendly, seemed knowledgeable, and appeared to do a good job. A different associate also came out to inspect their work afterward, which I liked. This associate also made himself available to answer any questions.
The door installers were relatively friendly and (to my knowledge) did an adequate job, although I believe one of the doors had to be realigned soon after it was installed. I was also asked if I wanted the locks keyed the same for both doors and said yes, but there was an issue that day with doing so. Another associate came out shortly after to look over a few things, but refused to rekey the locks at that point (not a huge deal, but it was initially offered).
As a family member attended the last appointment, I tried reaching out to the associate who had met with her in order to clarify some things he had told her. Over the first week I tried texting and calling a few times, with no response. At some point I did reach out to the sales rep.since I wasn't receiving any response from the aforementioned associate, and at that point I was contacted (but could not take the call). I then tried for another week or so to get in touch with the aforementioned associate, including via email, with no response. Once more, I reached out to the sales rep, who then told me that he had been told that the aforementioned associate had tried contacting me multiple times, which had *not* happened. Finally, the associate reached out and we spoke on the phone (but he never offered an apology for the above).
At this point, I inquired about having the skirting done on my home, as the sales rep.had told me to ask this associate if he thought it would be possible. (We had also discussed doing the skirting at my initial meeting for the siding, at which time I had been told MAXGreen does skirting).
The associate told me on the phone that he *didn't* see why MAXGreen *couldn't* do the skirting, and he was going to speak with the sales rep.about it. Not too long after (minutes to hours) I received an email from the sales rep.stating that he had been told by the associate that he didn't think they could do the skirting and that I would have to find a different company.
The above created an unpleasant experience, as it seemed as though I (or the sales rep.) was lied to at times and that perhaps there was some sort of issue with me personally, which is not a good feeling as a client.
05 May 2023 14:10
I have absolutely loved working with everyone at Maxgreen so professional and 5* service highly recommend!
30 April 2023 22:39
We had excellent customer service with this company and are very happy with the product. We only ordered one window, which we installed ourselves, so it wasn't much of a money maker for MAXgreen. Several window companies we contacted didn't even get back to us or quoted us an exorbitant price. This company treated us with integrity and respect.
12 April 2023 15:27
Fantastic company, stellar service. We are so pleased with our windows and siding. Big project and we had the best crews, support, email explainers and all round five star service. The price was slightly less than other quotes which was great. The service level exceeded all expectations. Thanks all! Julie and Andy
24 March 2023 11:33
Terrific experience from start to finish. Installation was fast, excellent clean up and the windows look great!