McCance Plumbing & Heating

Had Daniel come and diagnose furnace problem. He was very knowledgeable and gave me hints on what I could do on my own. Explained everything to me. Very professional! Would definitely have him come back again should the need arise.

The technician what on time, personable and technically proficient. He was happy to see I was actually changing filters monthly and gave Me some instruction on a couple items I was unaware of. Very pleased with the experience.

Amazing service! Came when they said they would, explained the plumbing problem to me, and charged a fair price for their service. Female-friendly service.

Outstanding service! We're not sure how we stumbled across McCance Plumbing and Heating, but we're glad we did. Our relationship started small, with a water heater replacement and then a minor toilet repair, which were all handled with great efficiency and professionalism.

Then came the day I was dreading, the day in mid-October, when our 30 year old furnaces no longer passed inspection. Good thing it was only the upstairs furnace, we still had the downstairs furnace and two fireplaces, so we weren't going to freeze.

We obtain a number of quotations, and held a number of on-site meetings with vendors to discuss various alternatives. The uniqueness of our condo board rules for venting high efficiency furnaces and hot water heaters, caused some real headaches and added expense.

In the end we decided our past experience, and not price should influence the decision, and so we chose McCance for the job. They did a great installation of two high-efficiency furnaces and a high-efficiency hot water heater to beat the upcoming winter weather. And the minor condition cited in the city gas inspection report was cleaned up within a day.

If you live in south Calgary, don't be afraid of using McCance. They may be a family business based in Okotoks, but they have a lot of bench strength. Brothers Ben (HVAC) and Chris (Plumbing) are great to deal with, as is their mom Nancy, who works in the background collecting the money (most important job).

A big shout out to the installers Justin and Olin who toiled away in our basement, and even our attic to make the magic happen. Also, kudos to Dan who came in the middle of this chaos to install a new toilet.

I'd be remiss if I didn't acknowledge the responsiveness of Robyn (scheduling), who seemed to always answer the phones after the end of business day. And finally Jay (furnace maintenance), great customer service, even though he condemned one furnace and started to whole ball rolling. Jay showed us the cracked heat exchanger, and made sure we could operate the downstairs furnace and fireplaces safely, until the furnaces could be replaced.

In conclusion, based on our experience, we highly recommend McCance for you plumbing and HVAC needs.

I have been in construction for 38 years and the work done at my home by McCance is one of the best jobs i have seen i highly recommend them

These guys were amazing…from an immediate response regarding options, to a next day appointment for installation! Very friendly and knowledgeable installer (Daniel). In a time where personable service seems like a thing of the past, these guys proved it does still exist! Will definitely use them again and recommend them to anyone who asks

The work was done very well.
However, having our first appointment to be rescheduled twice by your company and a total $300.00 charge seems pricey for an hours work and the few parts you supplied…
We have no further comments….

We would highly recommend McCance Plumbing and Heating. From the hot water tank maintenance to the furnace checkup and install of a new furnace, the employees were all professional, completed the jobs in a timely manner, explained things thoroughly and cleaned up their job site. We wouldn’t hesitate to use them again.

Intelligent and informed technicians that stay within their particular area of expertise; collaborating with team members and/or recommending technicians as required to assess and solve HVAC problems in an economical and efficient manner.

Needed a new zone control on my heating system. McCance employees were pleasant and efficient and got the job done.

These guys came and helped us get our new faucets hooked up upon short notice! Special thanks to the gal at the office who penciled us into their already busy schedule. Sincere thanks to Drew who did an excelient job and in good time!

Great service response. Dan is an excellent technician and representative for your Company

Drew replaced all the Poly B in my 4 story townhouse and did a phenomenal job. Only holes he had to make were in the kitchen ceiling, laundry room and behind the bathroom. Which is great. Did his best to make sure there was as little damage as possible. Highly recommend McCance and Drew. Great job and clean up!

We are very happy with the service we received from McCance Plumbing and Heating! Jay was very courteous and thoroughly explained the process for inspecting our furnace and fireplace. We will definitely call on this company again!

Made quick work of next steps. Need a new furnace which was explained very well. It’s been having issues for some time now and hoped for an easy resolution. Not so, but in good hands. Here is to warmer days.

We are extremely pleased with the excellent service provided by Robin in scheduling our Hot Water tank replacement as quickly as he could. Drew was an excellent and very conscientious installer, answering all of our questions and the job was done to our complete satisfaction.
Thank you for the great service.

McCance have helped me a variety of issues in my home, too many as I have taken over this older home. Will definitely call them for the next project that comes up.

Very professional, incredibly knowledgeable of their products and highly skilled in their workmanship. All around a fabulous company, highly skilled employees. Recommend 5 out of 5. Cheers

Highly recommend! Service was excellent from both technician and office. Price was lower than anticipated and when needed I will definitely call again.