30 September 2023 18:10
I never really appreciated McDonald's for what they are - a boon to civilization.

In a small vacationing town during the season where every other person seems to have the same idea at the same time it is difficult to find a place with less than 1 hour waiting time. McDonald's never disappoints.

Thank you for the quick sandwich. Have a great day!
14 September 2023 17:38
Service was really slow. No cashiers and everyone was confused, which made customers' food delayed.
13 September 2023 15:18
Visited this McD while in Banff. Over crowded, extremely noisy and due to this staff was overwhelmed. I’d say avoid if you can.
09 September 2023 14:05
This is the worst McDonald's I've been to ever. 30 min wait times for simple orders. As your orders prepared, they take from it off the counter giving your order to others waiting. By the time you get your food, you've waited 30+ minutes and got cold food with horrible service. Not worth the time or frustration. AVOID -Banff resident review.
30 August 2023 0:26
Très beau restaurant bien situé mais la nourriture était vraiment dégueulasse les frite vieille et dure le poulet tout aussi vieux j'avais demander un double quart de livre et m'on donner un simple bref je ne recommande a personne d'y aller manger moi même je n'y retournerai pas.
26 August 2023 1:16
A pretty remarkable location and service for a McDonald's! The upscaling the stores has worked well in their favor. Specially having a location in middle of Banff downtown is superb and everything about it hits the mark that you expect from a McDonald's. Tried out their habanero chicken sandwich which had tiniest bit of kicks, would love to see it go higher in heat. Overall a quick and fast service for adequately okay food (I'm basing this off of McDonald's level, not anything higher so set expectations accordingly) in a nice location.
22 August 2023 11:59
I ordered off the app before I arrived at the restaurant. When I arrived at 930pm, they were absolutely slammed, and the food (two mcdoubles) took over 20 minutes to be given to me. At which point, I immediately sat down and ate; only to find the burgers cold. This was very disappointing after waiting so long for "fast food ".
22 August 2023 4:51
Banff can be hectic and overwhelming in the summer. It's nice to find a quiet relaxing place that is familiar to calm down. This mcdonalds is always well run. We make it our go to stop.
17 August 2023 6:52
If you want to ruin your mood for the day waiting 40-50 min in line, this is the right place,
Horrible service
08 August 2023 8:47
It's a McDonald's in banff. That's all it is everything's is same. Just vibe is diff.
23 July 2023 20:42
It’s McDonald’s, so you know exactly what you’re getting. The big advantage to this McDonald’s is that it probably has one of the best views from the patio seating that you’ll ever find. The food was the typical mediocre McDonald’s food, but eating it while watching the sunrise over banff made it extra special. Can’t complain!
23 July 2023 13:20
Congested and unorganized. We waited 20 minutes for our order. We ordered a few cones a couple of flurries a coffee and fries. I spoke with the Team Leader to get it fixed as I saw other ice cream orders getting handed out before mine.
They completely forgot our order because they cleared it off the screen and we had 3 people dealing with our order.
Assistant Manager was laughing it up outside with his buddies while his team members were slowly completing orders.
Effort was only seen with the Team Leader. Though she needs work on her customer recovery. No apology for long wait and forgetting our order.
If it wasn't the only McDonalds in Banff, we wouldn't be back.
I gave a star cause its minimal and another star cause the ice cream was cold.
22 July 2023 23:13
Prices are more expensive than other McDonalds because it is Banff. Expect to wait longer for your food as it gets way too busy.
19 July 2023 2:22
Busiest fast food place in town. Kudos to all the staff as it was really busy but they were composed and professional despite the challenges.
18 July 2023 18:25
Long line. And not the greatest McD experience. Have in mind I where here at Canada Days. So not a fair way to visit
13 July 2023 9:07
The restaurant was not very clean but given how crowded it was, I think that's ok. The burger is not as great as it is in other outlets.
Service was quite fast even though they had so many orders.
The location of the restaurant is great. Right in the middle of downtown Banff.
12 July 2023 20:39
McDonald's has long been a staple in the fast-food industry, known for its quick service, familiar flavors, and wide accessibility. With its extensive menu, consistent quality, and convenience, McDonald's continues to be a reliable option for a quick and satisfying meal.

One of the notable strengths of McDonald's is its menu variety. From the iconic Big Mac and Quarter Pounder to the classic Cheeseburger and Chicken McNuggets, there is something to suit different tastes and cravings. The menu also includes a range of options, such as salads, wraps, and breakfast items, catering to various dietary preferences. The availability of sides, like french fries and apple slices, provides additional choices to complete your meal. McDonald's consistently delivers the flavors that customers have come to expect, offering a sense of familiarity and nostalgia.

The fast and efficient service at McDonald's is a key aspect of its appeal. The drive-thru and counter ordering systems are designed to provide quick turnaround times, making it a convenient option for those on the go. Additionally, the availability of mobile ordering and delivery services adds to the accessibility and convenience, allowing customers to easily satisfy their cravings wherever they are.

In terms of taste and quality, McDonald's offers a reliable and consistent product. The burgers are typically well-seasoned, and the buns are soft and fresh. The ingredients are generally fresh and flavorful, and the toppings are well-balanced. The french fries, often a highlight for many customers, are typically crispy and satisfying. While the taste may not reach the level of gourmet or artisanal offerings, McDonald's reliably delivers a recognizable and enjoyable fast-food experience.

McDonald's pricing is generally affordable and competitive within the fast-food industry. The availability of combo meals and value options adds to the affordability, making it an accessible choice for a quick and budget-friendly meal. The presence of McCafé beverages and desserts offers additional choices for those seeking a sweet treat or a caffeine fix.

While McDonald's consistently delivers a satisfying fast-food experience, there are areas for improvement. The nutritional value of some menu items could be enhanced, and the availability of healthier options could be expanded to cater to customers seeking more nutritious choices. Additionally, maintaining consistency across different locations in terms of food quality and customer service can sometimes be a challenge.

In conclusion, McDonald's remains a reliable and convenient option for fast-food lovers. With its extensive menu variety, efficient service, and consistent flavors, McDonald's continues to meet expectations for a quick and satisfying meal. While there is room for improvement in certain areas, the overall dining experience at McDonald's offers familiarity, convenience, and reliable flavors that keep customers coming back.
24 June 2023 14:43
Me and my friend ordered hot coffee and we got coffee like water when we complained, customer assistant gave us another coffee again waste. Guys plz don’t order coffee from
Here
23 June 2023 12:56
Normal like others mcdonalds just ice machine was broke for drinks so bring your own ice.
And also the born for commande was not working so you need to wait in line to order. Other than that its cool mcdonalds very very quick and the worker there are very very nice all of them are students they came there for saison to work little bit and have fun when making money nothings wrong with that.when everybodys is happy.
15 June 2023 1:57
Place was super busy but extremely hot on the inside unfortunately and I paid extra for a drink and got the regular version instead

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