I understand McDonald's is a fast food, and quality shouldn't be expected much, but if people are paying for food and service, the least we could get is "decent" service.
I went there today around noon to grab some lunch otw home from running errands.
I ordered 2 wraps, both crispy, I only received one crispy and one grilled. The wraps were so awfully wrapped. It was ripped, and all the ingredients were spilling out.
Long story short, I'd rather go home and cook than waste money on McDonald's.
Worst McDonald’s in Edmonton hands down. Major issues every time I’ve been (3 times this year). Re-fried fries or starchy and cold fries every time. One time we had to make 5 separate trips back in the store with mistakes, due to allergies and not even close to what we ordered. More than just whiny complaint, this is an extremely poorly managed location with rude staff and seemingly no leadership.
Always rude. Today they forgot to put the chicken on my chicken breakfast sandwich did not put napkins in the bag for delivery. I know we can’t avoid going to McDonald’s sometimes but please avoid going to this one!
Not sure what's up with their ice cream but it is quite different from any other McDonald's I've been to. It is grainy and not creamy. Even has a yellow tint.
I called at 4: 05am and placed an order for 12 sausage mcmuffins, 12 hashbrowns for pickup at 430. The confirmed with my name over the phone. I get to the drive thru at 425am and the lady tells me "sorry sir we are not serving sausage mcmuffins at this time" I say that I called earlier and and I got the same response. Eventually she tells me to drive ahead. But evidently they didn't actually make my order when i called, because she asked me what I'd like to order and took my order. But, I asked for a dozen sausage mcmuffins, she asked "no egg" I said "no egg" but then she charged me for sausage and egg mcmuffins. So not only did I have to wait 15 mins, but I was also charged more than I should have been. No apologies for waiting or miscommunication, just bad service.
Food was okay. The staff was the issue. It was short on staffs and in which where they were not the nicest. I found one of the cashiers quite rude. But I got the squishmallow happy meal and mcflurry so it was worth it ig.
Another McDonald's, drive through was quick this time, nice when people serving you at the window greet you with a smile and look like they want to be there.