Metta Yoga

Was a couple minutes late due to a major accident that caused a lot of traffic and wasn’t let in. Very disappointing…

Please note that the one star is to get the attention of the staff that is responsible for refunds/exchanges. The yoga teachers, facility and ease of use to book were all 5/5. I will change my review once i hear back from the team.

A month ago, my mom and I bought a one month pass, not knowing it was hot yoga. We almost left when we got there, but the instructor asked us to try one class and would offer a refund if we didn't like it. We would only be charged for the one drop in class. The next day after the first class and my mom was very dizzy and I asked if we could get a refund (Jun 23). After repeated emails, i was told to be patient. Here we are, almost a month later and I have yet to hear back.

So much for their auto generated response of they'll get back to you in 24 hrs. Great place, but terrible customer service.

Very clean and friendly. Never met an instructor we didn't like, they're all well trained in clear instruction. I've been coming for 15 years, it's the best studio in town. Angela is great and so is the rest of the team. Really nice range between sleepy Yin and fast Flow available. Very broad schedule. Prices have held steady for a long time, 10,20, monthly, yearly passes are great value. Classes are typically hotter the later in the day you attend. Try one cheap Karma class on Friday, and you'll be hooked.

I was running late, got there 5 minutes past the time, knocked and someone finally came to the door just to tell me I can’t come in, she said the classes already started and they won’t be able to let me in. And my money was non-refundable too.

One of my fav studios in Edmonton. Excellent teachers, clean facilities, and a variety of classes.

Disappointed. After Metta Yoga generously offered to donate a months yoga pass for a draw, the company ghosted me through email, phone calls and left messages after the winner was picked.