Excellent auction house! Most items are good and they disclose as much as they can about the items they recieve. Excellent customer service from both reception and yard staff! 10/10!
Lost me as a customer.the lot i purchased went "missing" and I got blamed for it by the owner himself.wanted my money back and they offered me a credit and i said no. If I pay for something and I don't get what I paid for I want my money back in my account. I told them to keep it. Wasn't about the money it was about respect for your customers.bought items from them before and ended up non functional but this was the last straw. I would nt recommend buying from this place there are other options in Alberta.
I bought a truck at Michener Allen auction in Edmonton last month. The add said that it was for the truck and all of the contents inside the truck like in the pictures, but when i went to pick up the truck i noticed that there things missing inside and it had been completely rummaged through. Spoke to a guy named Bob after trying to reach him for the third time. He said that he would get back to me within 2 day's or so and let me know what they could do after investigating the video footage, but i did not get a call back. A week later i called him to find out what he was going to do about the missing items and he said " I went through the footage and 20 or 30 people went into your truck, but i did not see anything come out. So to be fair to both of us i'll give you a deal the next time you buy something from us" When you buy something you should get it the same as was advertised. BUYERS BE AWARE OF WHAT YOU BUY FROM THESE GUYS AND MAKE SURE THAT YOU GET All OF WHAT YOU PAID FOR.
Very disappointed with them. They did not do any of the things, like advertising, keeping the car in door or returning sny of the phone calls they said they would.
The women running the front are amazing, bidding online is easy and they are following all the covid protocols if you want to go view what you're bidding on.
Negative reviews are from people who clearly don't understand what an auction is. If you don't know what you're buying don't buy. Plane and simple.
Yes I bought an SUV and yes it needed some work ($5,000 worth) but I also got it at a steal of a price.
You can't honestly expect to buy a vehicle for $3,500 and have it run perfectly. If you don't know how to fix your vehicle or have the means to pay someone to fix it, go to a dealer and finance something
The staff is very friendly, but it takes them 10 minutes to sell each unit and I'm pretty sure they make up fake bids in the audience. Sometimes they have good stuff though but over-all a very slow auction.
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