This company does not stand behind their word. They closed up one of their locations left an outstanding balance at my store of $836.85. Invoices are now past due over 281 days, and every time we have spoken to them they "promise" to get back to me.
This review will stay until they pay their outstanding balance.
I would highly recommend Mint Auto Service Bowness. I came in with an exhaust leak and they were able to get the parts for me and do the labor same day. They also had the best price I could find by far which is so important as I'm a student. The thing that set them apart from the rest of mechanic's was how well they explained the issues to someone like me who's not mechanically inclined so I knew exactly what I was paying for. They even showed me where the leaks were coming from in person and printed out a diagram. Very friendly as well.
I got my car taken here after it stopped working and they people working here are amazing. They got my car fixed in such a great time and got me a good deal on parts! Warren chief and Joel are so amazing and made sure that my car was taken care of!
What a Great Customer service! Came in here to get my exhaust check and they did all the possible way to help me! Would recommend this auto service to anyone! And I Would love to come back to this auto service in the future!
Great satisfaction.excellent customer service. The skill and expertise of Tony is second to none! Their rates are very reasonable & service is excellent. Jo makes you feel at home and gives everyone a sense of belonging.highly recommended!
Had the cooling fan short out on my vehicle and a leaky water pump gasket. The gasket would only leak at very cold temperatures making it very hard to find. Joel went above and beyond to make things right and even lent me a loaner car so I could still get to work as this is my only vehicle. Tony the head mechanic was able to explain everything to me about the repairs and why I was finding coolant on the petcock valve (I thought it was leaking and was wrong). I appreciate the hard work and making 100 percent sure I was happy. Will use them again in the future.
Communicative and transparent. They brought me into the back to show me exactly what needed to be repaired on my car and kept me in the loop throughout the repair process. Reasonable rates as well.
They ordered parts as quickly as possible and got me in as quickly as possible.
Joel was friendly and direct. I’d recommend this place.
The best service! This is the business you need if you are looking for a business that will care about your car and give you excellent and honest advice and recommendations for any work you may need. Highly recommend!
So I have been using them for my car services for a while now. I began before it was Mint, but kept going after the new owners purchased it and changed the name/franchise. I keep going because of 2 specific events. There was 2 times that I went in to get normal regular servicing, and I shared a concern I had with something else that I though was wrong with my car. They said they would test it and get back to me with quotes (perfect, not setting false expectations and/or quotes and being upfront). Both times, they came back to me saying that the issue was resolved/not replicated. This shows great integrity, because they could have said yes your car needs more unnecessary/costly work to take advantage of me and charge me. They did not. They were upfront and honest, they said that they could not replicate the issue so they won't charge me for part replacement for an issue they can't see/diagnose. The regular work I received came with an inspection so they said that covers the inspection on the issue I thought was present but was not replicated and did not charge me any extra. I now will continue to go to them and will highly recommend them for sure.
Lost heat in my Lexus and Joel was able to have my blower motor replaced within 24 hours during winter tire change season. He was very fair with the labor charged, and the technician, Tony, also repaired an issue with my air inlet actuator at no cost. Was transparent in communications, and the urgency demonstrated was much appreciated. Happy to recommend Joel and his team for auto repairs and services.
Joel and his staff are very nice - patient to answer loads ofquestions, experienced to check and fix my car, with professionalism, politeness and fair prices. I'm definitely going back to his service.