Still a fantastic store and customer service! /2023
I had the pleasure of meeting Joshua, (manager?) Filling in from Calgary, at south common, after speaking with him over the phone about new insoles for my husband's work boots. I was very impressed with the knowledge Joshua had about the types of insoles available. Fantastic service! Will definitely be returning! Joshua also told me they do extensive training so they are able to get people into the right shoe/boot and I definitely reccomend them to anyone needing work attire.
Upon entering the store, got greeted immediately by the staff. Clean store, and helpful staff. I got the pleasure to deal with Mohammed and what an amazing experience I had. Knowledgeable, friendly, listened to my concerns with picking the right shoes. I'd say definitely one of the best customer service experience I have had and will definitely shop there again.
Had an amazing experience today with Jory. He helped me pick out a wonderful pair of shoes with his expertise & knowledge after we talked a little bit about what sorts of things i needed to have in them.
Would greatly recommend Jory's amazing service & mister safety shoes to anyone who needs to get themselves a good pair of safety shoes for work!
Hey - I had a somewhat specific issue with an item I purchased from here. Jory and Jerry were so unbelievably helpful to my situation. Not only did they help me out, they also educated me a bit on a few things that I wasn’t aware of. These guys know what they’re doing and are great at their jobs. They look after their customers, and they were pleasant to chat with after they helped me. Thanks Jerry and especially thank-you Jory! Super satisfied customer. Keep it up!
Have never been to a Mister Safety Shoes before. Went here on my way to Red Wing, was mostly just looking for a replacement, as I go through boots every 5-6 months (Very hard on boots, but normally a manufacturer problem with the sole splitting off after less than 6 months of wear).
Jory was helpful from the get go, gave me clear recommendations and when I veered away from a certain style he accommodated my choice, not forcing any specific brand down my throat, which was a great breath of fresh air from other similar stores in the Edmonton area.
I am hoping this pair lasts longer than 6 months for me, the manufacturer warranty Jory described will assist me with my most common issue with most name brands if not. (Splitting between the sole and side of boots).
I was recommended Mister Safety Shoes by a co-worker, and would gladly recommend to others, due to the service provided, and will be back next time I'm in need.
First time here was a great experience. Jory offered help right away and after listening to what I needed recommended a pair of boots that was perfect for what I need them for. Jory was very friendly and very eager to help. Thank you so much
Usually never have much of an issue and the owner is awesome. The website needs to be updated, you have shoes on there that are "not available/discontinued. "
Initial visit i wasnt able to get any shoes and some staff didn't want to really help beyond what they have in store. When contacting the right people they can look for the shoes you are shopping for and really help out.
I wasn't able to get the shoes i was looking for but was able to get an okay (so far) substitute.
Great return policy, And staff is so friendly. I bought a safety shoes and found that pair is not acceptable for my company so went for return even after using once but they replaced it with the new pair. Special thanks to Ally Makur, who helped for exchanging with new one.