Excellent Service, quick, honest, friendly, and I will definitely go back again next time! They helped me install my battery & never made a fool out of me (no tools)! The guys are awesome and want to make sure you leave happy! 100 % Top Grade Services
Excellent service. Very professional. Although I declined a few of their suggestions on a couple items i did not feel pushed or hasted to make a decision. Thank you. I’m definitely coming back and if you live in Sylvan you should check them out.
I noticed how they were coaching their new employees expecting them to provide the best service they could.
They are literally the best here! I can’t say enough good about the people that work here…. So hospitable and friendly. My absolute favourite place to get my oil changed They even had treats for my dog Also, so quick and affordable
Had a transmission flush done on our Toyota a few days ago, very nice well organized shop, owner and techs all friendly and knowledgeable, good prices, happy to accept a Mobil1 coupon I had. I definetly recommend this business, nice to see a company understands what customer service does.
Simply excellent experience from A-Z! Well managed, cohesive and productive team with great energy. Quality, timely service by knowledgeable professionals. We will BEE back and spread the word, thanks folks!
Stopped in yesterday in desperation to find a code reader as my truck had some problems driving through to Leduc. The gentleman at the shop helped me right away and got me back on the road! Highly recommend. Great customer service.
Great customer service. I was offered a variety of beverages while I waited which wasn't too long on a weekday afternoon. It was fast service. I would recommend these guys for sure.
First time there, the guys were excellent, checked both air filters, found my fog lights for me, im new to sylvan lake and will be back for next oil change, thank you
They have a camera down below so you can watch the process under the car. Watched them spin on the new filter and drain plug with the dirty oil still pouring out. Terrible.
These guys are amazing, never have I had a wait time. You drive and and They get right to business. Today I was asked if I would like a coffee, water or cappuccino while I wait for the oil change. They are also offering free car washes, (thru a business in rd, only a few mins down the road) within seven days of any oil change with them. There’s also a tv placed on the wall In Front of your car therefor you can watch the tech under your vehicle.
This winter I even stopped in to ask why my car was making a banging noise and they were happy to check it out for me without charging me a dime, which was extremely appreciated as most car repairs aren’t cheap this actually turned into what my dealership was going to cost my upwards of $1200 not including a diagnostic. Which after only several mins of looking they knew exactly what was wrong, which only resulted in one part needing to be ordered and replaced for under $200. These guys saved me a ton of money for only a few seconds of their time!
Customer service is and professional.
I have recommended them to several people and will continue to do so. Great work, keep it up!
Mobil 1 did an oil change for me yesterday and it was so quick and convenient for me it was a drop in no appointment needed service. All the employees were helpful and professional. The customer service is incredible. After the service they give you a detailed report of everything and discuss it with you. Prices are better than what the dealership offered me. I’ll keep coming back to Mobil 1!
If I could give a lower rating than 1 star, I would. Total lack of professionalism and accountability. I brought my truck here and on top of rude staff, ripping me off with overpriced upsells, they damaged my brand new truck with what should have been a simple job. I had oil leaking all over my truck and drive way, and when I got back to my city the Ford dealer said the faulty work this shop did caused $5k in damages that I am now on the hook for.
Total lack of professionalism and accountability from the owner Chad Raymont, AVOID THIS PLACE AT ALL COSTS!
Best Oil Change service experience in a long time. Very professional, they take pride in their service as they should. Restoring & rebuilding the reputation of quick lubes one oil change at a time. Nathan was my service professional, & can't thank him enough. Keep it up!
Excellent service, friendly technicians and open Sunday! We were in town on a road trip from the Yukon and stopped here for an oil change after having a hard time finding somewhere open on a Sunday. The techs were very thorough and you can even watch them while they work on a live feed television. They put in extra effort to make sure our ride home was comfortable and safe. Best oil change experience I've had in a long time!
I drove in parked and the guys went right to work on my oil change. Seth, Tanner and a third young man were great very professional, explained everything to me. I will definitely be going back for my next oil change.
I'm so used to getting terrible service in our world today, Mobil1 was a very pleasant surprise. This team went above and beyond any expectations I have for oil changes. Team was extremely friendly and didn't try to push unneeded or wanted service items on me. I will be back. Thanks for a great service. Wish I could give 10 stars.
I don’t generally like going for oil changes but I will be coming here from now on. I was in and out in 10 minutes. Got an oil change, new windshield wipers, the guys even zip tied up some bits that were rattling under my car (it’s a beater and the bottom is rusting out). Checked tires gave me a coffee and the final bill was a lot lower than I expected. Drove away happy. Thank you!
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