Modern Beauty
3 reviews 410-12024 Sarcee Trail NW, Calgary, AB +1 587-230-1659 www.modernbeauty.com suggest an edit
26 August 2023 17:56
If I could leave no stars I would, I never leave reviews but I feel I need to. It is mind blowing on how RUDE the people are that work at this location and the fact that our industry is hugely on customer service!? I moved over to the NW side of the city and in the beginning the girls were great however the last couple months.
When people walk in the door a greet would be nice like some acknowledgment because again customer service but whatever not a big deal.
However when you walk up to pay and say hello or good morning to the person and they do not respond at all!? Or just say "phone number or card"? Or ring your stuff through with out a word being spoken? !? !?
Customer service is outrageous at this location!
When people walk in the door a greet would be nice like some acknowledgment because again customer service but whatever not a big deal.
However when you walk up to pay and say hello or good morning to the person and they do not respond at all!? Or just say "phone number or card"? Or ring your stuff through with out a word being spoken? !? !?
Customer service is outrageous at this location!
17 August 2023 13:07
I don’t know why but literally every time I shop at this location the staff gets ruder and ruder, today there was absolutely zero customer service and the staff wouldn’t let my toddler use the washroom gave me lots of excuses told me we could go across the street to staples I said she’s not going to make it then was rudely told I need to supervise her thanks tips, was never greeted or treated with courtesy, I’m almost to the point of not shopping at this location anymore even tho it’s closest to my house as today I almost left my cart with my items and walked out grabbed the bare minimum and left
06 August 2023 5:06
I recently had a highly unpleasant encounter with a cashier at Modern Beauty, and I must say it left me with a bitter taste in my mouth.
The appalling attitude displayed by Marie B completely overshadowed any positive aspects of my shopping experience. Her rudeness and lack of professionalism along with unhelpful and disinterested behaviour were beyond disappointing.
Such behaviour is unacceptable and tarnishes the reputation of the store. I sincerely hope that Modern Beauty takes this feedback seriously and addresses the severe lack of customer service training and professionalism among their staff. Potential customers deserve better treatment and a more positive experience than what I had to endure.
The appalling attitude displayed by Marie B completely overshadowed any positive aspects of my shopping experience. Her rudeness and lack of professionalism along with unhelpful and disinterested behaviour were beyond disappointing.
Such behaviour is unacceptable and tarnishes the reputation of the store. I sincerely hope that Modern Beauty takes this feedback seriously and addresses the severe lack of customer service training and professionalism among their staff. Potential customers deserve better treatment and a more positive experience than what I had to endure.