That lady I dealt with.can’t recall her name I think it started with P. But she was amazing and truly helpful. Highly recommend that branch. Way better, friendlier and amazing than the other branches
If I can give ZERO stars I absolutely would. The worse customer service set of skills on the Filipino lady who works the evening shifts. Treats you like you’re some criminal. I needed to cash my check that I got back from a house deposit to put on another house. And she said she has to call and verify the place yet I have all the paper work to show everything and all the emails. WHEN I CALLED THEY SAID THEY CAN And made me drive all the way from AIRDRIE JUST FOR HER TO ACT LILE A COW! She’s ridiculous! Get a job somewhere you can take your anger out out someone clearly your not meant to be in customer service.
By far the worst Money Mart location to deal with when taking out a loan when you ask them to make sure the loan payment comes out the day after your payday and they take the payment two days before your payday when you have no money in your account leaving you in the red in your bank account and screwing up your Christmas because they did not listen to you over and over again I have asked them to make sure all payments come out after 6th and after 21st this location can go to hell
Great costumer service. The kind lady name Rhoda really helped us step by step. She was really genuine and really knowledgeable about her work. 10/10 recommend.
I had a very awesome visit today, I am so grateful for Tma. She really helped me out in a tough spot and I give 10 thumbs up for service! You are an angel. Thank you for saving me
Csr: Np She perfect helpfully on behalf of three Several times. I have seen. I Guarantee she has very good Behaviour and perfect Attitudes in every customer on my consent. Because her I believe most of the customers start to come in this 32 ave NE Money mart. She use very good Strategy to help someone nice way. So please my Prospective keep her well in the company.
Very disappointed in the service I got they tried telling me I already cashed my check because my signature was on my check so they wouldn't cash it if I could give no stars I would have 1 star and that's not deserved
Setup a reloadable credit card at the store and you would think since we loaded it there, the associates would activate it for us but they didn't. Didn't even let us know that the card needed to be activated before use so we had no idea it when it wasn't working for 2 weeks.
Anirudh is such an excellent person. Great customer service. He made my day and I’m very pleased for his professionalism and the help he gave me. Highly recommended to see him when you are at money mart.
I've been to this location numerous times and have always gotten above and beyond service. Everyone is well informed with what they provide. Each an every single employee that I've had the pleasure to be served by was exceptional Thank you Anirud H for assisting me today. Keep up the great customer service! Highly recommend location
If I could give this more than 5 stars I would 1000% in the midsts of what seemed like a financial dilemma with no solution in sight I found EXACTLY what I needed when I stepped into this location. The service was accommodative and informative, especially Anirudh who was highly professional, brilliant, friendly and very helpful; went above and beyond to find the best plan of action for my given situation. He laid out all of the information for me, made sure I understood and was well aware of what I was doing and was just a joy out of my very otherwise bleak day. He single handedly lifted a huge weight off of my shoulders. He also help me with the referral program. In conclusion I love this program it was SIMPLE and QUICK and EASY and will definitely recommend to anyone.
IF THERE WAS ANYTHING LOWER THAN 0 I WOULD HAVE CHOSEN IT. I visited this location on the 29th of last december, to cash money.there was a long line up, while waiting my attention was caught by the coldness of one of the associate with the customers.when it was my turn by my luck she was the 1 that I will deal with; anyways she greeted me with an iron face I told her that I want to cash money, she said in a very rude way that they are not giving cash (like I'm begging for money). I told her I've been waiting for so long you could have just print it and stick it to any glass so I won't loose my time. Than the real BEAST came out of its cage.she started yelling: " Do you want me to tell each customer we don't have cash we don't have cash? " I replaid: " That's not what I ment". She repeated the same thing she said before in the same rude way. I said: " That's way I said print (WE DON'T HAVE CASH) and stick it somewhere so people won't loose time" and she kept yelling. Unfortunately none of the assocaites wear a name budge. She has a long silky black hear and an accent. By the way that was not the first time that I had an issue in this location!
I would like to recognized the job well done by Rhoda who is very professional, provides timely, attentive and upbeat service to the customers, Her service is excellent!
I've been this outlet many times to get money from western union and everytime they don't have cash always offer money order or e-transfer they should consider giving cash coz some people need cash.
My experience is very great and highly satisfactory every time I go for services, fast service, excellent staff, manager are very helpful and knowledgeable.