Best Mortgage Lender in Alberta reviews - page 3

Basically if it possible to fix your issue online or through phone call, don't go there, they know nothing, asking each other and reed info from my acc that I can do myself.

Please update your hours online. I arrived at 915 with my two kids for a 930 opening as stated online and the inside doors say 10am.

Ami Fey was not a good person to deal with. She kept being rude to me and saying I was being rude I wasn’t yes I did raise my voice but it’s cause she was being rude and treating me like I was stupid. She said to me “omg what don’t you understand”...

Adam helped me out today with his great hospitality and professional skills.
Super smooth experience!
Plus, nice pocket square.

I was told that my student line of credit would not be charged interest until I finished school. This was something I asked specifically about and I was told incorrect information. I am now paying each month, and I was not planning on this. Please...

I’ve always used this location for any of my banking needs and after my experience today I won’t be ever returning again. The teller who I dealt with today was very rude and not pleasant to deal with what so ever. She was an older lady, I couldn’t...

Went to see Anthony Steinke the other day and he really helped me out with a difficult problem.

I would highly recommend him to anyone in need of assistance.

Brutal service. 8 people waiting in line and only two tellers working. Half a dozen other employees walked past and couldn’t be bothered to step in and help. Line didn’t move for 20 minutes. Consistently awful service at this branch.

I didn't have a great experience. Firstly, they sent my new credit card to the wrong location and couldn't send it back to my home branch. I then ended up waiting an hour while the teller was on hold with the other location only to tell me afterward...

This branch is always slower than other branches.prefer to go at other locations. Advisors are rude and sometimes they overcharge it.

I had the pleasure of working with Debarshi Ghoshi at this branch recently, and I can't express enough how satisfied I am with the service I received. Debarshi is an exceptional financial advisor who went above and beyond to help me achieve my financial...

Poor service, waste of time.so disappointed with our account manager.

Slow service. I was first in line and waited for 10 minutes with two bank tellers serving other customers.

Very long lines, short hours of operation, wrong information given for form needed to refund their mistake. Had to go back twice to deal with the same issue. The bank made a mistake and authorized my account to pay someone else’s utility bill...

This location has a very excellent customer service. Staff are always willing to help you.

It has been a great pleasure to do business with Kristin and June. They have a very comprehensive knowledge of the products, and they are willing to help with everything. Thank you for your professionalism.

What a joke. Came to open bank account. Zero interest in earning my business. Came in at 2: 45 said they were almost closing at 4pm.

Teller even told me try a different bank LOL

The services are terrible. Recently had to do wire transfer to US account, branch accepted the money and didn’t transfer, accusing me in committing fraud. Branch manager, was extremely rude and unprofessional didn’t even give me opportunity to learn...

As a small business I need to worry about cash flow, I’ve been with RBC for 30 years never bounced a cheque and they still think it’s okay to hold cheques.

So unprofessional and don’t know what they’re doing. Appalled by the service received. Went to another branch and got exactly what I needed done. Do not recommend coming here.