Murray Chevrolet Cadillac Medicine Hat

Had my Trail Blazer in to have oil change/service & install my winter tires. Great service. I highly recommend them.

John from the sales team is absolutely Stellar guy. When the Chevy website directed me to their store even though I'm based in Toronto, John worked super hard to try to make the sale happen for me. Offering to deliver the vehicle to me, even pick up my trade in. Although the sale didn't work out, John was nothing but a class act the entire time. He sent me photos, videos, and kept trying to find ways to save me money.

I've had some rough experiences with other dealers but John was nothing but amazing and you'd be really lucky to have him sell you a car.

Great Service with Michelle! Smooth easy transition with trading! No pressure just as smiles and great advice!

Had cold weather problems on my new GMC and stopped in at the service department. The lady at the service counter (didn’t get her name) was very accommodating. She came outside to my truck with a computer gadget and read the code and solved my proble immediately without having an appointment to see a mechanic. We were able To continue our trip with a little fix. I highly recommend this Murray’s.

Michael Hazuda in the collision repair centre and his team at Murray Chevrolet went above and beyond when repairing my mother’s suv after an accident.
Michael’s customer service was unmatched…helped her start an insurance claim, made the entire process smooth, and communicated regularly with us along the way. I would highly recommend Michael and team at Murray’s when repairing a vehicle. The cost estimate was reasonable and backed by a company that has been in Medicine Hat since I was a kid, which goes a long way in my opinion.
The next time you need to get a vehicle repaired or want to buy and sell a vehicle, please give these guys a call first. You won’t be disappointed!
Darcy Heisler

Got a new Chevy truck last week and the entire process was one of the best we’ve experienced. We did most of it over the phone and it was fast and painless. Our sales guy Rudy got us an amazing deal. He’s efficient, responsive, and straightforward. Shoutout to RJ, Mike, and John for their A+ service too. We’re very impressed. Thanks, guys.

We were traveling from SK and had some vehicle trouble because of the cold weather. The service at Murrays was such a great experience. They got us on the road in a timely manner. Warren went above and beyond to get us in and out of the shop as quickly as possible and checked in on us to make sure we got to where we were going!

They were awesome. Just needed to get the internet working in the truck. The young man was very helpful.

I took in my friends car to have winter tires on. When they were done they told me I odd them 400$. My friend had already paid. But they said they would not release the car till the bill was paid. Wasn't my car and I didn't have 400$ so I had to call UK to my friend. His brother is dying of cancer. I feel they could of waited. But they didn't. Very embarrassing.

Great place and knowledgeable staff if you're looking for that new GM car or need to get your old one worked on

Super friendly staff. No pressuring to buy something. Answered all my questions. Great experience.

Amazing dealership, extremely accommodating staff, very hospitable and super easy to deal with.always willing to help and they treat their customers like family:)

We recently purchased from Murray's. The service was fantastic. Extremely helpful with repairs and working through some problems.

So impressed with the detail shop at Murray’s they go above and beyond every time and worked so hard to get rid of pet hair and even polished our chrome rims which was unexpected but amazing! Thank you! (And you can’t beat the price)

Driving across the country with my brother and our truck broke down and we had to pull in here for service. Absolutely amazing, Warren Hepfner was one of the most helpful service managers I've ever dealt with even helping is to rent a car to get home, then making sure the work got done ahead of schedule. I'd give 6 stars if I could. Thanks for making breaking down in the praries as painless as possible

I experienced cheerful reception of taking time to look at Truck and Do a Out of Province Inspection which my Truck passed Thank You for all your help.

If you want a vehicle with no pressure and great service then come here. Randy was my salesman and he was great throughout the whole experience. He was always professional and gave us all the information requested without any pressure. When it was time to pick up the car he came in on his day off to make sure everything was how it was supposed to be. The sales manager and Rj with finance were great to deal with. Other dealerships should take note on how to treat customers.

I have supported or dealt with nearly every dealership in this city and Murray Chevrolet is one of the few that Id say are full of genuine and trustworthy people.

Super unprofessional.got my hopes up on a car that they let me test drive that was covered in stains smelled horrible of smoke and had burns in the back seat they tried to hide with a car seat.also there was a cigarette butt in the door also. Then tried to charge way more for it than comparables without those problems very disappointed.

I would not recommend going to this shop to get anything replaced or done on your vehicle. On November 6 2020, we took our car into the service department to get our tires swapped over and new tire pressure sensors put in. They had the car for 6 hours and could not do the job properly. Not even two hours after having the car back, the front right tire blew off the bead as we were driving down the number one. The next morning November 7 when they opened we took the car into get it fixed, the lady in the service department said it was not their fault and that it is because it is a low profile tire but we have NEVER had this happen to a car with low profile tires. They took the entire morning to fix the car. The car has not been driven since November 7 and tonight on November 12 we drove the car and the front tire they already replaced once is now flat again, from the valve stem. The lugnut on that tire that they done twice was not even tight. The new tire pressure sensor they made us buy in each of the four wheels is now completely out of whack. We paid 409 dollars for techs that cannot do their job properly. We are pretty sure they destroyed the inner bead of the tire. Their service techs are bad at what they do and they do not care about the safety of you or your family. Do not give this dealership any business.

Just wanna say thanks to Zac and Michelle for making my recent purchase so easy and stress free:) highly recommend Murray’s once again to all my friends and family on there next purchase:) go see these guys they will go that extra mile to make sure your happy and comfortable with your purchase:)

Update: We have updated our contact information at the dealership. We have had the camshaft replacement done to the car to fix the engine run on issue but the fix did not work, and we have had to take the car in again. The car still vibrates after shut off and has done so more frequently and violently then it did before the fix. I have also encountered an issue while driving where it was as though my engine cut out (foot on the gas but there was no acceleration and I was forced to glide to a side parking lot) after that the car ran fine to drive me the rest of the way to work until I shut it off and it shook. We have been experiencing more frequent shakes at idle since the camshaft replacement. Now the car is back in again as of this morning and after an hour and a half of being there we have been told that there is another part that needs replacing, and that we must pay our deductible AGAIN as well as the price of an oil change to do the repair work on the same problem that has been fixed in their words a couple of times now. Was hoping that after these past few months that I could have changed my rating and review to reflect a better outcome, but sadly that is not the case. Still extremely disappointed. It still seems as though even though they have been okay and friendly dealing with us bringing it in multiple times to have the oil levels checked and the car looked at for codes, just not much more is being done to investigate the problem. It seems they would rather have the car driven around till it breaks, seizes or just doesn't turn on one day, then take the car for an extended period of time and do a thorough investigation into the problem.

*****

Having issues with Service Department. Our third attempt at getting our car fixed for what we believe is an engine problem and they do not seem to want to do a whole lot to fix it. We figure that there is a leak somewhere and gas is mixing in with our oil. We took it in the first time and they replaced some things and did an oil change, then they said it should be all good and we took the car and left. A couple months later it made the same engine sputter at shut off so we took it in again, figuring that something must have been missed in the first visit. They had it less then half a day and claimed that the oil change they preformed was not done properly, so WE HAD to pay for another oil change (even though they admitted they did not flush the lines properly). We picked the car up and voiced our concerns that the problem was larger then an improperly done oil change, because the oil level its self had increased since the first visit. They claimed it was fine and to drive the car and just to bring it back if it happened again. So we left and told them that WHEN it happened again we would be back. The lady we talked to promised us a curtsy car and assured us that it would not happen again and that they would follow up in two weeks with a call. We never received a call.and about three weeks later the sputter happened again. So we took the car back, we got the curtsy car as promised but now they want us to take the car and drive it again without replacing the oil. I am beginning to feel the service department is not listening to our concerns nor are they actually looking into the potential of a bigger problem. Instead they are just giving us the run around and trying to get our car out of the shop, until eventually we are driving it down the highway at 100km and our engine dies (I'm sure that would be a fun scenario). I do not feel assured that they are doing all they can to fix our car.

Salesperson Randy Tokamp of Medicine Hat Murray Chev deserves a splendid many thumbs up for answering all my enquires, forwarding material pertinent to the vehicle I needed info on and generally showing an exceptional amount of interest in serving me as his potential client. Although we ended up buying at the Murray Chev affiliate in Lethbridge, I wouldn't hesitate a second recommending Randy to anyone considering purchasing a General Motors product from Murray Med Hat. I'd consider him a distinct asset to my operation if this were my business.

Took my bfs 17' cruz for an oil change. Brought it home. Go to leave the next days and there's an oil puddle in the garage. I take it back to Murray's and the tech tells me that its just a hard car to work on and that the skid plate is in a weird spot where the tech has to put their hand in a tight spot. I accepted this, even tho I was sad for my garage floor and sad for wasting my life and paying 100 for that. I asked my normal dealership in Lethbridge the service department told me it was bad workmanship. I won't go back to this location.