Excellent, prompt service. Was very grateful to be able to winterize our irrigation system so late in the season (November 21). As a result I signed up for the annual plan so I won't forget again! Thank you.
They are a life-saver as my regular contact for winterization bailed on me. They responded promptly and squeezed my appointment in with their busy schedule. They are very professional and followed up with emails communication. I am certain they will be my go to ongoing forward. Thank you for the amazing service.
Fantastic service and affordable. The gentleman was professional and he provided some tips on how to maintain my system. They were honest and very helpful.
Thanks again and I will use them again for my sprinkler maintenance
We are new customers to Naiad and even though we were very late in the season to call them to blow out our lines they fit us in. Then when the forecast was for freezing temperatures they came early to ensure our lines didn't freeze! That is amazing service! Thank you! We have now signed up for their yearly service.
I recently had a wonderful experience using ‘Naiad Irrigation Systems Ltd’ for winterizing our underground sprinklers. They were wonderful to deal with! Friendly staff- the booking rep was amazing to deal with. They send you updates and ETAs. They were worried about the colder weather and moved my appt up to accommodate. So easy to deal with. Just overall a great experience. I’ll be booking in the future!
Excellent administration and scheduling, came on an earlier day because they were watching weather closely and wanted to get irrigation winterized before temperatures dipped, notified me by text before coming and who was coming, plus Lonny the technician was super knowledgeable and helpful and showed up with good equipment. Price was competitive. Highly recommend and seemed very pro.
I recently had the pleasure of experiencing the exceptional service provided by Naiad Irrigation. I'm thoroughly impressed with their level of professionalism and commitment to customer satisfaction.
What particularly stood out to me was their flexibility and understanding when I unintentionally missed our initially scheduled visit. Rather than inconvenience me, they promptly rescheduled, allowing me to prepare for winter without a worry. This level of customer care is truly commendable.
Throughout my interactions with their team, I found every member to be highly professional, knowledgeable, and courteous. They not only provided expert guidance but also patiently addressed my questions and concerns.
Thank you once again for your exceptional service Fernando, Matthew and Jeff of course.
Sprinkler system blow out: Easy to schedule. Affordable. Service was fast. They were concerned about colder weather coming and moved my appointment time ahead.
Too many reminders and notifications, to a point that is almost annoying. Although, compare to other lawn company, they are responsible and assure the costumer receive the message.
Naiad has been winterizing our sprinkler system for the past 3 years and always do a great job! They schedule our service well ahead of time and send a text with a picture of their tech on the day of their service so you know exactly who you are dealing with. Nice touch!
Just booked in my winterization for my new sprinkler system and the representative that answered was amazing! She was extremely professional and took some much time answering my questions. I was so impressed with her service I signed up for their annual services. I wish I caught her name she deserves some outstanding recognition!
The best service of any company! Great communication system that keeps you informed of who is coming, when, etc. Other companies could learn about great service from Naiad.
Needed them to come in and fix a number of broken nozzles and do a diagnostic on the system. Josaphat was on time, professional and very helpful in showing me everything that he had done.