NAPA Auto Parts - NAPA Calgary - Airways

Poor customer service, tried to call, everytime they said busy with customer. When i went to store all three were busy on phone. Just for one drain plug i spent 45 minutes here.

Sharron has provided me exceptional service and advise when purchasing vehicle parts and accessories. She goes above and beyond to meet my expectations. Great work Sharron!

Was put on hold 4 different times, call lasted 12 minutes waiting and only took 30 seconds to answer my one question. I understand being busy but why keep picking up only to tell me that they'll put me on hold again. I would suggest letting the customer know they're on hold once and just pick up once ready to help the customer.

Steep driveway hard to get my lowered car into scrapes hard, but the actual customer service is amazing, would recommend, If the long hair blonde guy helps tig he does a great job

Came for parts. Got the parts. Helpful friendly staff. In and out, easy peasy.

Helpful staff specifically Karen. Got what I needed (unlike the 16th avenue nw store.)

Not much out on display. You have to ask for everything including basic oil. But they do seem to have quite the supply in the back.