NAPA Auto Parts - NAPA Edmonton South

I believe the person who helped me was Kurtis. Definitely went out of their way to help me find part numbers and the materials I needed. Helpful over the phone and in person!

Rude and arrogant workers. I’ll take my business elsewhere. I didn’t get his name but it he was working November 5. Ordered spark plugs that never arrived and he was arrogant.

I'm not sure about the store in general or the other people working there, but the guy that was suppose to help me was very bad. Talked to me as if I am an idiot that knows nothing, yet when I asked him to show me he says he has never used the online platform. I will not go back to this Napa at all, and if I have to I'll make sure not to ask this guy for any assistance!

So rude. I went in for some thing so simple and Gary was done for the day. I asked for a part, he said that they don’t carry that specific brand, which is completely fine. But then wouldn’t offer me a different brand or even ask more information about the part I was looking for. He told me to go to a different store. I understand I was there 15 minutes before they were closing but he’s still could’ve at least assisted me in finding the part I needed. It wasn’t a complicated request by any means. Just very rude and wanted to go home.

The prices at part stores are getting ridiculous, you get the same part thats also made in china for a third of the price on the internet.

Claim they will not accept over 50.00 cash. Time to boycott digital dollar lovers. Lately the dealer has better pricing.

Napa being open on Sundays saved me today. I need my car for a road trip next Friday but last Friday my brake wear indicator started scraping. Sunday is the only convenient day I could work on my car and napa happened to have drilled rotors and pads for my car which pretty much no other stores have in stock.
I've only been to napa stores a few times but the service has always been great.

Would normally be a 5 star but their new inventory program was missing my engine,? Even the rep chuckled as did I, we got the right filter.

I would be very weary about ordering anything from their delivery option online. I ordered a battery to be delivered at 10: 30am yesterday, it was “out for delivery” at 11am, didn’t receive it by 4pm so I called for an update and was told “it will be out soon”, I waited at home for it and it literally never came. If you can’t deliver items why are you even offering it?

Desk clerk named Jerry was extreamly rude and condescending and when I asked for routers for my vehicle he was unhelpful in finding the parts I need.

Extreamly unprofessional and unpleasant.

Will not be back.