Guys were friendly and helpful. Didn't have the part (obscure so did not expect them to), but looked it up quickly and had it shipped in. Good atmosphere and good service. Thanks guys.
I had a wonderful experience here. The gentleman at the parts counter was extraordinary in searching for an air filter for my Kia Forte. He went out of his way to make sure I had the correct part. Thanks a million.
Ryan and Darren went above and beyond in helping us get the right parts for our travel trailer. We had a broken axle and they worked with us and our mechanic to solve the problem! We can’t thank them and Napa enough! What knowledgeable professionals!
If I could give more than 5 stars I absolutely would. The staff here is incredible. We were in the middle of a 13 hour road trip when our car threw a charging system fault. Unfortunately we didn't catch his name, but after running into Napa for a tool a young man came out with us, ran the diagnostic, helped us find the problem (serpentine belt) then spent the next 45 minutes helping my husband fix it. He was running in and out grabbing tools and got fully in there to help us fix the problem. Incredible customer service and I highly recommend if you have any car trouble in or around Hinton, you go to this Napa. Wish I caught the guy's name but hopefully his managers read this review and figure out who it was because he was excellent, knowledgeable and went WAY above and beyond. Thank you!
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