07 February 2024 17:55
New radiance staff are professional and friendly. The place is welcoming and very clean. I couldn’t have asked for a better experience. I feel like their expertise and customer care is unmatched. This is the place to go to in Cochrane for all your aesthetics or wellness needs. Thanks again radiance team.
07 February 2024 6:57
Everyone is so friendly! My consultation and first treatment with Shannon was such a positive experience in a very nurturing environment. Looking forward to my journey toward healthier NEW RADIANCE"!
26 November 2023 8:32
Wow what an unreal experience all around. Such a beautiful warm energy from the minute I walked in until the minute I left. Carol did such an amazing, thorough job with my treatment and made me feel super comfortable Everyone needs to go here and check it out! I look forward to getting many more services in the near future.
18 November 2023 11:57
I’m not a client but I dealt with you. Scam is a big word, Carol. And 10+ entrepreneurs? Don’t exaggerate. You are a bully. Good thing we dodged a bullet for supposed to be putting you on the front cover. I’m issuing a full refund once I deal with your lawyer and will not publish you in any way.
22 September 2023 7:42
I LOVE New Radiance Medi Spa! I have nothing but positive comments to say about this company. The team is incredibly friendly and well-informed and the atmosphere is extremely clean, and offers a soothing ambiance. As for the service, painless and unreal results! Carol is so outgoing and enjoyable to chat with + provides a top notch experience. I will definitely be back for more services- highly recommend!
24 August 2023 16:07
First class professional service. Shannon is very knowledgeable and capable. I had laser hair removal. Their new equipment is top notch and very efficient. I highly recommend you call now and book an appointment.
28 June 2023 22:16
Carol is great and took a long time to access my skin and formulate a plan to help achieve my best clear skin! I highly recommend booking an appointment here if you struggle with any type of acne and are frustrated with your skin!
19 June 2023 17:21
I cannot say enough good things about this business! Carol is so passionate, thorough and knowledgable. She made me feel so comfortable and confident in myself and I left with GLOWING skin! Already looking forward to my next appointment!
31 May 2023 7:48
New Radiance is the only place I’ll go! Carol gives this place a “Radiance” you can’t deny! She & all her staff are so knowledgeable and care sooo much! I love everything about the love and energy at New Radiance! Highly recommend!
23 May 2023 23:46
Definitely recommend the Myers cocktail for extra hydration and energy boost! Nurse Iman is excellent at running the IV! Got it on the first try!
01 May 2023 4:41
Carol is helping me with my hyper pigmentation and for my first appointment I am very impressed with her level of knowledge professionalism and how well she took care of me while providing the treatment.
30 April 2023 14:37
Had my initial consult and a chemical peel done here. It was a lovely experience! Carol is absolutely lovely and really went above and beyond. She was informative and super sweet, recommended good products/procedures/ and supplements to help with my concerns for my skin! I have been to many clinics over the years to care for my skin and this was bar far the best treatment I have received so far. 100% recommend booking in here!
25 April 2023 20:08
Dr. Cait Hosanee's knowledge and expertise is so helpful and refreshing. I have been wanting to see a Naturopathic Doctor for awhile and she was highly recommended. Impressed with my experience so far and with the whole team at New Radiance. Definitely recommend this clinic. "
13 April 2023 7:45
I’m quite happy with my 2 Sylfirmx (combination of radio frequency + microneedling) treatments.
Each treatment is six weeks apart, I have my third coming up April 2023.

I wanted to try the Sylfirmx to deal with minor pigmentation issues / color correction.
Through research, I have found that this is one of the best treatments for plumping of the collagen, which was another aspect, I was interested in.

I find Carol to be professional and very knowledgable about how to work with different types of skin. I highly recommend her!

My results from the two treatments so far are shrinking of the enlarged pores on the cheeks, as well as general smoothing/ more even skin tone overall.
And I have more baby hair coming in on the hairline above the forehead! Another plus!
27 March 2023 17:08
I was so impressed with Carol and the team at New Radiance! They are so knowledgeable and work with you to get amazing results.
27 March 2023 4:15
The staff are so lovely and knowledgeable! I went in for a skin consultation and they patently answered all my questions. Competent, confident and kind - I wouldn’t hesitate to have any treatment done at New Radiance Medi Spa!
29 December 2022 0:30
Carol and her team are amazing! We are so lucky to have this medi spa in Cochrane. Carol has always made me feel very comfortable, with her friendly approach and sense of humour. Her enthusiasm for your personal skin care journey is contagious, and you can be assured that she only uses the highest quality products and devices.
16 December 2022 5:55
Carol was incredibly knowledgeable and informative in all my questions and made the appointment very comfortable. The space is clean and cute!
07 December 2022 11:36
I’m obsessed with Carol and the amazing staff at New Radiance Medi Spa! Carol used the sylfirmx machine on my chest, neck and face and honestly I am blown away by the results after just one week! Everyone keeps complementing me that my skin is glowing. If u have ever questioned to come or not to come … here is your answer, YES! You will not be disappointed! Knowledgeable, friendly and beautiful space ️
06 December 2022 4:09
I was nervous about balmy first laser treatment, but Carol and her staff put me right at ease. Carol helped me identify the right treatment for the areas that bothered me and was so thorough in explaining what to expect. I can’t wait to go back again!
22 November 2022 8:08
I really enjoyed the custom facial Shannon provided. I was struggling with tired, itchy, red skin, and an acne breakout for two weeks that I couldn't fix it. A facial and a light massage was just the thing I needed. The products used help to calm my skin down completely. The puffiness is gone, redness is gone, my acne calmed down the next day. I also noticed that my face wasn't oily at all the day after. I also found the Alumier products really helped. I'm looking forward to regular visits now! Thank you Shannon!
15 November 2022 15:27
The team at New Radiance are genuinely kind and very professional. They educate their clients as opposed to trying to sell to their clients. A wonderful space to help you feel and look better. Cannot recommend enough. Simply fabulous!
19 August 2022 18:04
I saw Carol today. What an amazing experience. Carol is extremely knowledgeable, professional really took the time to listen to my concerns and had a ton of tips that won't break the bank or make you feel you would have to buy a whole new skin care system. I highly recommend New Radiance!
19 July 2022 4:27
I love Carol and everyone on the team at New Radiance. They offer a variety of services, and are always so pleasant every appointment.

I am always cautious about any services or products that I am new to, and ask a bajillion questions.and they NEVER make me feel like I am bothersome.

I've had many services done from New Radiance, and they are definitely one of my top choices even though I live in Calgary and they're located in Cochrane - they are totally worth the drive! Plus, if you live in NW Calgary, driving to Cochrane is equal to or can be less than driving to DT/SW Calgary.

I hope Carol and her team is around forever so I can always bring them with a new set of questions for all my new issues: P
04 July 2022 10:35
This clinic is so wonderful. Tara is AMAZING have yet to experience anything less then great in all the variety of treatments I’ve had. Thanks ladies.
25 June 2022 16:18
Carol and her staff are super knowledgeable in the services they provide! It’s a beautiful space! You walk away feeling cared for and a valued client!
04 March 2022 1:01
The absolute one stop shop for all you ageing concerns! These women have made me look 10 years younger and I highly recommend their services! THE BEST IN THE BUSINESS HANDS DOWN!
24 February 2022 9:14
The staff is always amazing and beyond professional. I love getting to catch up at appointments, it's like visiting a friend.
23 February 2022 18:22
Today I had an appointment with nurse Tara for Botox. I liked that she listened to my concerns, and helped guide me to where the Botox would give me the best results within my budget. She also recommended a new treatment Sylfirm, that they were promoting. I signed up for it and am looking forward to my refreshed final look. Thanks Tara for being so knowledgeable and for your gentle touch with the injections.
10 February 2022 12:45
Carol and her staff are always extremely professional and respectful. I highly recommend this to anyone seeking an honest opinion with effective treatments!
09 February 2022 2:17
Shannon always takes the time to explain the treatments to me. She makes me feel very comfortable and is always checking in to make sure I am getting the results I am wanting. She recommends the next options and treatments to continue to see results. I highly recommend.
31 January 2022 17:14
Had a great time with Carol today - so enlightened on the Glow Peel as well as the other Services they have to offer. Very easy to talk to - Friendly -Professional-and Caring …
25 January 2022 6:29
New Radiance is the a hidden gem of Cochrane. All the staff are very knowledgeable and helpful. Carol listens to your concerns and provides great treatment options. Treatments are reasonably priced and the spa is so nicely decorated. I live in Calgary and the drive is worth it. Thank-you Carol and your team for taking care of my skin.
22 January 2022 4:54
Tara was wonderful. This was my first visit to the spa and staring with my consult, I felt comfortable. The fractora treatment I received was what I had expected, thanks to Tara’s explanation. The treatment procedure was handled with concern and obvious expertise.
A positive experience!
19 December 2021 7:52
Carol is always professional and gives a great treatment every time! Highly recommend New Radiance!
28 March 2021 0:26
Fun, knowledgeable, and the best new tech! Great new injector as well in Dr Massie. Highly recommend, it’s so nice to have a such a new gem in Cochrane!
26 March 2021 1:37
Tara was amazing! This was my first IPL treatment so I had no idea what to expect; Tara was very thorough and explained what she was doing with each step and what I would feel throughout the treatment. She followed up with aftercare information and expectations and I am already seeing great results! Thanks so much:)
19 March 2021 12:45
New Radiance has the most welcoming and helpful crew. I always feel like they have my and my skins best interests at heart. I get My botox done there and they always work hard to fit me in. They helped me handle some of my biggest insecurities and give sage advice on how to tackle your skin goals.
18 March 2021 0:49
New Radiance is an awesome medi spa in Cochrane and all the ladies make you feel so comfortable! Carol is very knowledgable and offers great advice about both products and treatments. Thanks for everything Carol and other New Radiance staff!
05 February 2021 14:58
I love love love New Radiance Medi Spa! All the staff are fantastic, the space is BEAUTIFUL and I love going for my appointments. Carol is an absolute gem, she always makes you feel so welcome and she is so caring and personable. All the staff are amazing! Thank you to all the ladies who I’ve seen you all are so wonderful! Laser hair removal has changed my life, the results are incredible and make you feel so much more confident. I LOVE Botox (ADDICTED) and the renew 30 chemical peel is so gentle on your skin and relaxing and makes your face so bright and milky soft smooth! You HAVE to go here and try it out! It is so amazing that such a great place is here local in Cochrane!
29 January 2021 23:52
Had 4 Forma treatments this past couple months Tara! She is amazing and my face feels and looks 10 years younger. Highly recommend her and this treatment:)
12 January 2021 21:19
The girls at New Radiance are amazing. All the latest lasers and knowledge to make you look and feel fabulous! Highly recommend!
02 January 2021 20:12
The girls at New Radiance Spa, are nothing shy of AMAZING! Tara, Shannon and Carol are very knowledgeable, very thorough, and extremely brilliant. They explained every step, reason and end goal of each treatment. They always explained the aftercare and how to achieve best results.
The spa is very well decorated, clean and Stevie is the welcoming face at the front desk.
The overall experience is second to none!
I will 100% be back!
27 December 2020 14:33
I truly loved my experience here! The spa itself is beautiful and extremely clean. I had Carol do my treatment and not only was she hilarious but a wealth of knowledge when it came to skincare. She was able to inform me of the other treatments they offer but I never felt pressured (however I would like to book them all). I am looking forward to going back, I cannot recommend this place enough!
20 December 2020 23:48
Incredible! I booked a SculpSure service to treat my submental (double chin) area and am blown away. Carol took the time to discuss what to expect before, during and after treatment. The team was extremely attentive in that they followed up with me every couple days and even brought me back to do a little “tune up” to assist in my results. They were very direct with post-care instructions to stay hydrated and maintain a healthy lifestyle. When I followed their direction, I was extremely impressed with the result! SculpSure spreads the heat evenly and and creates a very smooth and natural looking result. Would highly recommend to anyone wanting to destroy stubborn fat cells!
19 December 2020 17:22
I couldn't be happier with my treatment!
Carol is an excellent professional, very knowledgeable, she took the time examining my skin before suggesting a treatment, she is also a sweetheart
The space is beautiful and top of the line equiped
Price is fair and great promos!
24 November 2020 9:53
150% would recomend. The team here are terrific. I felt comfortable and welcome from the moment I walked in the door.
The IPL treatment I got wasn't painful, and has been super effective. I researched a lot of other places prior to selecting new radiance and I am very content with my decision. Money well spent. Not only would I return for other products and services, but I would recomend them to all my friends. Carol is a gem, but so is the whole crew here, so if you're debating getting a treatment done, dont wait. Just go in and chat to them.

Certified laser nerds.
20 November 2020 3:25
All around AMAZING! Extremely friendly & professional. Carol & Stevie are absolutely wonderful. Very beautiful, calm, comfortable & clean environment. Carol made me feel welcome & took time to focus on me. I left LOOKING & FEELING GREAT!
15 November 2020 1:44
I wasn't sure what to expect with my first peel experience, but I was so pleasantly surprised!

Carol is amazing and so knowledgeable about skin. She can tell what your skin is craving and needs to make you feel & look your best. Carol is genuine, supportive and you can tell she truly loves what she does. I left with confidence, clearer skin and a smile on my face! Thank you Carol, can't wait to come back!
14 November 2020 14:53
An AMAZING Medi Spa! Professional, amazing knowledge and a wealth of information. Truly appreciated that I never felt rushed in any decision and was checked on numerous times throughout my treatment. So many options for treatments and a great selection of creams to us at home! Love that I don't have to travel to Calgary for such HIGH QUALITY service! THANK YOU!
13 November 2020 9:06
I had the pleasure of meeting Carol, the owner, at my place of employment and we connected right away! As a result, Carol gifted me a skin tightening session with the lovely Tara. I was blown away with the instant results. My crows feet and lines around my mouth VANISHED. What a great treatment for a night out. Somehow, I will figure out how to work this into my budget! THANK YOU Carol and THANK YOU Tara. We live in a wonderful town with numerous, small businesses. This one deserves a visit!
05 November 2020 3:55
I had my first laser experience tonight with Carol and she was extremely informative, professional, and so friendly! Highly recommend!
04 November 2020 2:52
I have loved all of my sessions with Carol. She is professional, knowledgeable, and explained everything as she went. I was comfortable the entire time and enjoyed being in a clean, safe environment that was also beautiful and cozy.
01 November 2020 19:27
Meeting Carol is like having coffee with your bestie. She obviously loves what she does and the community in which she does it in. Super knowledgeable and will give you the right treatment for you. So lucky to have this ammenity in our town!
15 October 2020 4:09
I've had laser hair removal services and a renew peel. These ladies are fantastic! Professional, super clean, beautiful facilities, and love my results! I'd highly recommend them!
07 October 2020 20:35
New radiance is my new favourite medi spa. My laser hair removal sessions have been by far the most thorough treatments I’ve ever had. Carol’s attention to detail is delivering perfect results and I couldn’t be happier! I am also thrilled with the results from a glow chemical peel. I can’t wait to try out more treatments here they really have the best of the best of the lasers or radio frequency treatments. Happy to have found Carol and her team to guide me through my post-breakup transformation/glow-up!
03 October 2020 18:45
Very clean, professional and helpful atmosphere. I Couldn’t be happier with my results and my plan moving forward. Thank you New Radiance.
14 September 2020 3:04
Love the office energy and feel. It starts with the owner Carol. I remember talking to her and getting a little tour when it first opened after getting a brochure from the parade and I could tell right away #1, she genuinely cares a ton about her work and potential clients. #2, she does her research and knows her stuff. #3 she is open and honest. #4, because of those things,   you can trust her and her team 100%.

I've followed her page ever since meeting her.   I love her vibe and it's just so fantastic she brought this business to Cochrane. I had a consult which was super great with no pressure whatsoever. It will no question be the place I go for sure when its time. The office is also super clean and beautiful too. 5 Stars:)
13 September 2020 19:19
I'm kicking myself for not going here sooner! Carol and her crew have this great space, that is clean, friendly and professional. Carol was a joy to consult with and it's evident that her and all staff are very knowledgeable and truly care about what's best for you. Cochrane is lucky to have all of these amazing services within our little town!
12 September 2020 16:01
Carol and the staff at New Radiance Medi Spa are amazing! They know their stuff, are kind, caring and compassionate. Don't hesitate to book a consultation with them today for all your skin care needs. Best services and products around!
11 September 2020 0:10
Carol is such a lovely person! She’s great in taking care of her clients as she is visibly dedicated and passionate about her work. She customizes a detailed plan for my skin care.

Cozy, beautiful and chic place to have your beauty treatment. Very pleasant experience!

Thanks, Carol!
21 August 2020 11:03
Fabulous staff, treatments and products! I'm in my 50's and have spent thousands of dollars on other products over the years - never with the results I was hoping for. I started seeing results in a matter of days after have a glow peel and using products recommended by Tara and Carol. I'm very pleased!
09 May 2020 19:35
I had my first appointment at New Radiance Medi Spa and am so impressed with them. I had a consultation appointment that accommodate my busy work schedule. The appointment with Carol was fantastic! Made me feel like she cared about my skin and the difficult journey I was having finding the right products for my skin. She was so honest, professional and helpful. Even advised that because of the medication that I am currently on for my skin we’d have to wait 9 months and then make a tailored made plan for me. I can’t wait to go back! I greatly appreciate how honest Carol was, this quality is hard to fine.
05 April 2020 14:36
My bridal party brought me here today as a surprise. Had an amazing time, great service snacks! Will be back and would highly recommend!
05 April 2020 7:49
What a wonderful place! I couldnt believe how many things they could do at a Medi Spa. It was my first time being there after meeting them through social media channels. They are very involved in the community and love supporting local. Highly recommend them.
14 March 2020 14:51
I truly enjoyed my experience at new radiance Medi spa. The staff is so professional and made me feel so comfortable. I was nervous going there, but they addressed my concerns and gave me the safest treatment. I look and feel amazing, thank you so much staff at new radiance.

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