Great customer service and great products. Recently, they were a bit delayed in shipping out my order and were proactive in making it up to me. Appreciate that they went beyond what was expected, keep killing it!
Don’t let the owners demeanour (which is colder than Nic Cage trying to decipher a clue off the back of the Declaration of Independence) fool you into thinking they don’t care deeply about their customers and community. Amazing products, rad events, incredible team and good vibes only. 10 out of 10.
I had bought an item that had a defect and Shawn and alyessa were validating towards my issue that I had with the product. They were very kind in providing me a solution that made both me and the employees Shawn and Alyessa can agree with. This is a super dope store with awesome customer service. Would recommend all to shop with ninetimes for skateboard and street wear clothing needs.
Amazing staff! I made a purchase online and the next day I wanted to add another item to get the free shipping. I called the store and they were very accommodating, had me order the second item and refunded me the shipping immediately. In addition, they were super patient! My indecisive self ordered a M then called and asked to change to a L and ultimately went back to a M. Person on the phone was so patient. Thank you for the fantastic experience!
Such a rad store.employees are helpful, knowledgeable, and just straight up awesome people.plus the products they carry are too nice.always a great time shopping at ninetimes?
Really cool local store, with great staff. They let me know that they can help me with any sizing, and were really welcoming. The store itself has a great selection of lesser known brands, and has more obscure designs available which is nice. They have a great shoe wall, and they gave me some free stickers with my purchase. I recommend this shop to all skaters in the area.
I’m a dumb parent who needed some help with my daughter’s skateboard. Evan was super helpful and generous with his time. Great shop with awesome selection of shoes, hats, hoodies and boards. Friendly staff obviously very passionate about skateboarding. We will be back.
Staff know what they are doing, even someone who knows virtually nothing was able to easily pick out a board for me. Great store, will come again for anything I need
Ninetimes skate shop is really good great people good Customer service and overall a 10/10 Experience recommend shawn when above and beyond that will be my skate shop forever
Great shop with a really good selection of clothing, my go to for any Dime mtl gear. The staff are really good and they handle the sb dunk craziness well regardless of the bad reviews they get, which are all just angry people making up lies. Definitely a 17th staple even for someone like me who doesn't skate!
The team at Ninetimes is so helpful! They really let you take your time and give you great advice to find the right set up. Awesome selection too. Best shop in town!
It’s always a pleasure to shop here. The products they carry are dope and the staff are super helpful! Boutique vibes without snobby attitude.
One day I rolled up at almost closing but Kevin and Jason were really patient. Kevin asked insightful pertinent questions to get the best set up for me rather than throwing whatever together and rushing to close up shop quick. They just seem like nice folks who enjoy skateboarding and hope you will too.
A really wonderful store with very knowledgeable staff. There is always a large selection of products to choose from and the environment is so inviting-perfect for anyone who is just starting to learn how to skate!
I was going to go shop at Walmart to get my first skateboard, but I decided to go here, and boy am I glad I did.
As a Christian I was slightly weirded out by the t-shirts with inverted pentagrams, but I guess it's cool as long as you ignore them and go straight for the Nike shoes and Element decks.
Picked up some Bones Red Bearings today and couldn't be more impressed by Kevin, the owner. Just an authentic, old school, kind of guy. He could have sold me anything under the sun, but that wasn't his thing. Just a chill cat who knew his craft.
You know, you will hear about "supporting your local skate shop" and I always thought that was some sort of sales pitch. Well, I paid less than I would have off Amazon, and received some great advice along the way.
One of the guys always makes me get coffee for him when I'm there, I don't work there or really know who he is but I get a free donut out of it so that's cool I guess
WOW! I mean what more can you ask for!? !? These guys know their stuff. Extensive knowledge of product and local terrain. Definitely coming back next time I’m in Calgary.
Great shop, recently placed an order online and ran into a couple issues on my end. I reached out and they immediately resolved it and were super friendly. Great selection of things as well.
Friendly staff, helped me find the perfect new deck and gear for my son. Also offering curbside pick up during covid, which makes it easy to shop local.
This shop is definitely the best in Calgary! Been a few times for shoes but i just bought a used board and they were so helpful! Even during quarantine they were great. We couldn’t come into the shop but they didn’t hesitate to tell us about all the products and info. Definitely recommend!
Got some shoes, socks and wheels from here and everyone in the store was top notch! These guys are killing it and have a dope shop with quality products!
A really cool skate shop with lots of excellent decks, hardware, shoes and outerwear. The guy helped me select and and build a basic beginner skateboard, and he was very honest when it came to giving me what I was looking for. He set the whole thing up and after riding it for a few days I can confidently say I got the best board I could've gotten for the price I paid. A super rad shop, check it out no matter your skill level if you're looking for a great board and/or other skate related stuff.
The staff actually skateboard, unlike the majority of skate shops in the city. I recommend this store for everyone. Extremely knowledgeable, helpful, and chill employees.
Pretty dope spot, huge selection of skater owned brands and the hard to finds! I bought a hoodie and when I got home I found a hole in it, they told me to bring it back and they gave me the options of either them getting it fixed, a refund, or store credit. When I choose a new one it was a little more then the original one, then they took care of the difference! Service was honest and chill, Calgary is lucky to have such a good shop pushing the community! Thanks again!
Fantastic local shop. Staff are knowledgeable and helped me put together a great new board. I also didn't get roasted for buying a helmet so that's a big plus.
So proud to see such a respectful shop in this city. The men in this shop are great examples of hard work, respect, courtesy and of course top skate gear! Best for professionals for top notch quality and perfect for families to take their youth interested in skate boarding to see examples of the best side of the skate world.
Went in the first time last week and was pleasantly surprised by how cohesive the shop is set up, and how comfortable I felt immediately. I was greeted and assisted right away, and even though I couldn't afford anything that day, they loosened up my trucks, no problem, and made great recommendations for new wheels when I got the funds. I went back to get the recommended wheels and they are SOO good. Thanks everyone down there. I'll be back for sure.
Great service and great people! Being from Europe and coming to Canada a bit oblivious of whats going on there was really a pleasure to stop by Ninetimes. They helped out getting the gear the gear i needed and also explain me everything about the skate and snow scene in Calgary. Higly recomended, just wished there was a shop like this in Lisbon!
Just great deals clean fresh gear everything you want B-). Polar, Dime and so many great options. The employees are very chill and nice. Would recommend stopping by.