Oasis Pools & Spas Ltd

We have been a loyal customer for 15+ years, not without incident, until today. The motto of “our time and schedule > our customers” was pushed past the brink. Despite very clear communication about what needed to be done by Sunday, in order to accommodate a 2 year olds birthday, I was VERY RUDLY informed that this previously agreed upon schedule no longer worked for Oasis. Not only was I left without service, I was also left with an unusable pool for a pool party. When I called to clear my bill before taking my business elsewhere, the representative that had been “helping” me, decided the best resolution to our phone call was to hang up on me. I am in shock, just like our pool. We let so many incidents slip through the cracks, and we’ve finally had enough. This company does not deserve your business. Rude, entitled, unreliable.