This shop caught an oil filter that the last shop used, that was the wrong one. That almost cost me my engine. The experience was great here, the shop manager George got me in asap and took care of me.
Went to this shop when Ryan was there. Loved what they did then. Not so much now. Took my vehicle in. We said air conditioner not working. Picked it up. They told me it was fixed, but I should take it and pressure wash my rad. Was not fixed. Everything was the same. Paid over $300 for nothing. Called them back and she said, you never said what was wrong. Read, air conditioner not working, maybe you should check if it is more than a charge? Don't bother. There are better places to take your vehicle
The worst place to go for any type of auto mechanic service not only is the service poor they have zero customer service, the store owner only cares about his pockets at the end of the day and zero honest work for the person trying to get his ride fixed up I will be sure to never visit this store again
I’ve had nothing but great experiences over many years. Dean has been extremely lovely and accommodating to whenever Ive needed to get my car in. They always do great work and explain everything in detail. Highly highly recommend!
Extremely pleased with the prompt service and very helpful/ courteous staff. Claudia is the manager and is able to assist in all matters. I will return for all my mechanical needs in the future!
I've been going to the OK Tire on Richmond Road for more than 20 years now. Mick and his team have never steered me wrong. Whether it be an oil change, tires or some crazy noise in my engine, they've always made sure my cars over the years were well maintained and safe. Thanks Dean for the great customer service this week. Excellent servicing of my vehicle, great customer service, fair pricing and super convenient location - I highly recommend OK Tire on Richmond Road.
Came in yesterday with a flat, unfortunately didn’t have my key for my lug nut, the team let me leave my car there overnight. When I returned the following day they were more than helpful with giving me options and thinking of ways to help me out. Following up the lug nut key was found and they took my car in almost immediately and swapped out the flat on the house. Lovely service by the whole team, I will definitely be returning sometime soon!
I have been dealing with this shop for about 3 years now. Excellent management carries over to excellent service. They have the customer in mind. Recommended for sure.
I called about a slow leak on a tire, they got me an appointment within the hour. The woman at the front desk was delightful to deal with. The leak was repaired quickly and cost less than $50.00
My best friend, her sister and I were visiting Calgary from Sask.when on our last day, my friends tire popped. We were stranded and randomly called this location for help. It was also my best friends birthday. Ryan Heath-Smith went absolutely above and beyond with his service and hospitality. He was so kind and helpful. He took what could have been a terrible day and made it one we can look back on and laugh. Thank you so much for helping out some girls from Saskatchewan. We will never forget you and your kindness!
If you’re ever in Calgary and need car help, check out this Ok tire location and ask for Ryan, he’s the best!
Highly recommend the Richmond Road location - excellent, kind, and fast service! They got me booked in next day for a tire valve stem repair, did it in 10 minutes while I was there, and only charged half of what they quoted me since it was such a quick fix!
One of my tires blew up while driving on Highway 1. I was on my way to a quick get away to BC, and needed a new tire within the hour in order to get back on the road. Even though it was on short notice, Claudia and Ryan and their staff helped me right away, got me a new tire, and replaced the old one within one hour. Ryan even drove to their warehouse to grab me a new tire as they did not have the model i needed at their location. I strongly recommend this shop and I know I will be going back.