OK Tire

Bought new tires which were good quality for a good price. Did diligence and wanted a tire alignment done with the install. Left there with alignment significantly off amd worse off then not being done at all.

We recently had a poor experience with OK Tire. Historically we always raved about a ok tire to everyone we could. So this poor experience really was disappointing, especially because we had more work we needed and didn't have anyone else in town we trusted.

This poor experience resulted in us having to tow our vehicle to another shop and getting more work done. Work that should have been caught by OK Tire. Also some work that was the fault of their mechanic and a simple once over would have solved things.

One of the owners (Nick P) was quick to rectify and reimburse costs that should have not incurred as well as costs that were not the result of their mechanics errors.

We believe that errors happen. We appreciate the ownership OK took and plan to give them a second chance. They really have always worked to go the distance.

Thanks

I requested an appointment online on Saturday and I called them on Monday because I did not receive any response. The employee that answered said that the managers were in a meeting and would call me later. Didn't receive any response. Save yourself time and go to Kaltire, where they actually care about their customers.

Excellent service. Good prices if not the best. Honest working guys, looking to meet the needs of their customers and not their own bank accounts! Good ethics and very reasonable with their mechanical work!

Friendly staff and Very good service. 5 star…<- this was 3 years ago. Not sure what’s up with the guy on the desk today, maybe having a bad day, but you lost a customer today.

Their service is gradually declining. A few months ago, they did an oil change and a tire swap that ended up being an hour and a half wait.

The straw that broke the camel’s back was my alternator failure. A few months ago, they replaced my alternator with a used alternator ($500) as per my new mechanic. Since the car died in Calgary, they did not want to pay the towing back to Strathmore. Instead, they stormed into my new mechanics office with the part, and were hesitant to pay the bill.

My experience was unprofessional, expensive, and untruthful.

The most friendly and professional place. If I could give this place a 10 star I would. They are worth it. I highly recommend this place to anyone.

The customer service and pricing at OK Tire is second to none. They are very community minded and do lots of work to ensure that they are top shop in town.
I highly reccomend as they are my first call whenever I have car concerns.

Amazing place! I walked in on a Saturday morning to get my winters put on with no appointment. I was told they were pretty busy. But I was in and out in no time. Also three customer service was really great. Very friendly.
I highly recommend this business.

We drove all the way from Winnipeg to Strathmore. We planned to drive to Waterton the next morning and heard a whirling sound from the tires. We waited for the shop to open in hopes to save our planned day trip. The chubby guy was very welcoming even though we didn't have any reservation. It turned out to be a quick fix and we were out of there within an hour. I was even charged half an hour fee only where they could simply charge me for an hour. They could have easily taken advantage of us and say a big work should be done and we would have easily say yes as we were on a trip.
Thank you guys for saving our day and for being honest. We would book again in Strathmore knowing theres an honest trustworthy autoshop we can rely on. We will definitely try KALTIRE in our area as a way to return the favor.

Excellent service and prices, I didn't have to make an appointment and they got me in to switch out my tires immediately. Definitely recommend!

Love this place and “the Nicks”! Fair prices and great service.
Highly recommend to anyone needing tire service!