Openbox Macleod
10 reviews 7004 Macleod Trail #115, Calgary, AB +1 403-253-7955 openbox.ca suggest an edit
08 January 2024 11:10
Openbox is my go to place for any electronics for the last 7 years. The owner, Adel and his team are just incredible when it comes to customer service and great price. Now, my employer has become their permanent client! Everyone at my work also love OPENBOX!
26 January 2023 3:13
Tremendous place for electronics TVs DYSON iPhones, laptops, you name it.
Not only are the prices unbeatable they offer first class advice and technical support pre/post purchase. Tyler is well informed, very talented and is a pleasure to deal with.
Not only are the prices unbeatable they offer first class advice and technical support pre/post purchase. Tyler is well informed, very talented and is a pleasure to deal with.
23 January 2023 11:53
Tyler was really knowledgeable and asked me about how I was going to use my AirPods before making his recommendations. He was really helpful and friendly. Easy decision to buy from here and I’ll check them first for everything going forward before going for brand new. Great happy medium between sketchy resale markets and brand new from the big box stores. Thanks Tyler!
12 January 2023 20:58
Amazing service so far. I've been there twice in the last 6 months. I wish their return policy could be slightly modified though but I'm sure they have their reasons.
02 January 2023 12:45
Walked in to the store with an aim to buy a TV for an affordable price, walked out doing just that.
Adel kept me in the loop for the inventory list while Ali asked me all the right questions to help me select the right TV. Good work is always appreciated, would come back again.
Adel kept me in the loop for the inventory list while Ali asked me all the right questions to help me select the right TV. Good work is always appreciated, would come back again.
17 December 2022 16:53
I really like this place. Knowledgable and friendly staff. Lots of great items for sale and the showroom is clean and organized! Superb service and knowledge to be found here. Great store guys.
10 December 2022 21:13
Have used this store as my go to computer retailer and repair service, very helpful service
03 November 2022 18:07
Great place to save money on electronics. No matter what you're looking for I recommend visiting either of the locations around calgary. Bought a 75" TV for almost half the cost anywhere else. Why because it's a open box. Not a better deal guaranteed. I shopped around for a good week and couldn't find a better deal on quality brands.
16 October 2022 16:34
Open Box is the best place I ever come to purchase my devices or get them fixed. I purchased my phones, desktop, AirPods, home speaker, vacuum, and until now, my products has been working in excellent condition! Great deals that cost better than retail stores. Amazing, knowledgeable and excellent people who works here and knows their stuff. Whenever I did had to come in store for an issue of my products, I would get a solution after they would try to resolve the problem: which was either resolved completely, or suggest another idea. Highly recommend to come to Open Box for laptops, phones, vacuums, tvs, speaker, tablets, Apple or Samsung. I definitely will keep coming here for my products! The best! Thank you guys!: P
15 October 2022 20:39
*Update* Company does stand behind their product/customer service. Being that i live in Edmonton, they went above and beyond by sending me a keyboard in the mail. Making it very convenient and the experience now a positive one. Will definately shop here again when i'm back in Calgary. They have great prices and service/warranty. Thanks you again Adel for dealing with my issues.
*Old* Saw ad on Facebook market place and after a couple of back and fourth, i decide to pick up a tab s7 plus, since I was in town visiting my mother in law. Once there, communication then took awhile but eventually i was told it was at the Openbox on McLeod and that he was looking for the keyboard. Arrived at store and he didn't have one in a box, but was given the display model he had just taken off. I did get a higher model, but the back had some cosmetic flaws from the removal of the sticker. While driving back home, same night, i noticed 3-4 keys on the keyboard aren't working. Reached out to store manager, same night and he was saying he would help. My problem is that when I message to follow up, three days later, he is not replying. So customer service is very disappointing. Felt like once he got the sale that was the end of it. They do say warranty for 90 days but that is something I'll have to deal with when I'm back in Calgary, if I want to go through all the hoops. For now I'll have to leave it, making this a so so experience. I guess I just expected more from a company.
*Old* Saw ad on Facebook market place and after a couple of back and fourth, i decide to pick up a tab s7 plus, since I was in town visiting my mother in law. Once there, communication then took awhile but eventually i was told it was at the Openbox on McLeod and that he was looking for the keyboard. Arrived at store and he didn't have one in a box, but was given the display model he had just taken off. I did get a higher model, but the back had some cosmetic flaws from the removal of the sticker. While driving back home, same night, i noticed 3-4 keys on the keyboard aren't working. Reached out to store manager, same night and he was saying he would help. My problem is that when I message to follow up, three days later, he is not replying. So customer service is very disappointing. Felt like once he got the sale that was the end of it. They do say warranty for 90 days but that is something I'll have to deal with when I'm back in Calgary, if I want to go through all the hoops. For now I'll have to leave it, making this a so so experience. I guess I just expected more from a company.