Optimum Auto Service

Great job on getting my car back in working order. Great customer service. They even called to back to remind me to bring my car in. Would recommend

I was down at Optimum Auto yesterday for an out of province vehicle inspection, I must say the service I received was outstanding and I would recommend anyone who needs any work done on their vehicle, Optimum is the place to go.
Thank you so much.

Needed my spare tires changed after my main got popped, had no where to go to get a new tire and people led me to optimum auto services. Customer service was helpful and mechanic was the best. You have to come here and get your service for the right price

I had no appointment, but they were able to look into my reason for visiting immediately.

The front desk staff was very helpful with suggestions on how to get my car safely back on the road after they discovered a nail in the side wall of my vehicle's tyre.

Absolute terrific service! Had a/c problems. Took car in at 3: 00 PM and it was ready at 5: 30 PM with new a/c compressor and the a/c system fully recharged. Even got a discount. Now that's service to the extreme. Highly recommend this place. The workmanship is excellent as well.

Really great services. With no appointment, everything I asked for was done on time as they said they would. All 4 rotors and brake pads with a synthetic oil change done at a very convenient price.

DON’T go there for a wheel alignment. My steering wheel was very off-centre after I payed and picked up my car.

Bad customer service. And got alignment and my steering wheel was off Center. Went back and they said it was straight. No trust given to the customer. Plus the guy that did my wheel alignment did the test drive And lied. I would know if my wheel is not straight.

The worst ever experience, I will never recommend any business for the shop. I took my car to replace a transmission which I bought but it turned out that it was not compatible to my car. The shop asked me to pay for the labor that was never committed to my service requested because the transmission was not right. The mechanic tested my car and said I never needed to change the transmission but I was charged 1000 dollars anyways.

Basit took my car right away and charged me reasonable price for 2007 odyssey Alternator replacement. I say its the most honest mechanic shop

Fantastic work for slightly lower prices than average, incredibly quick and easy customer service to boot.

Received terrific service from Optimum Auto Service. Very friendly staff and went above and beyond to help get me back on the road!

I called this wonderful shop on the weekend in the afternoon while driving through Edmonton on my way to Vancouver to see if they would look at my BMW. I was getting a bunch of messages on my dashboard regarding my chassis after hitting a curb in Lloydminster. They were so lovely and told me to bring it in right away. I drove to the shop and they had my SUV in the air instantly with several mechanics checking it out. The service was honestly incredible. I made it to Vancouver with no problems and I could not be more thankful. I highly recommend this shop for all of your auto needs!

Brought my 2015 F150 here for a routine oil change. Service employees here ended up charging me hundreds of dollars for problems that didn’t exist, they insisted I pay before I could get my vehicle back.

A particularly large employee “detailed” the truck and had no idea what he was even talking about. He had claimed I needed my fluids changed, when they had just been changed the week prior by a legitimate mechanic shop.

Brought 2 vehicles in for out of prov inspection. Friendly and accommodating fair pricing, honest. Bonus that they're open on Sat.

Seemed overly expensive, guy on the phone rushed me off and noone seems to relay information to eachother here. Also didn't do any of the courtesy things I asked about that he basically said he would but was really just ignoring it all. Not to mention major upcharges on small items that shouldn't be charged more than material and labour costs for. Leaves me wondering if all the services I paid for were really completed.

Got mold removing service done here so far so good smells great hopefully the smell stays out!:) thanks again might stop by next weekend to follow up

The best shop in edmonton hands down when you come here you are treated like a friend not a dollar sign. Honest owner and amazing staff!
Plus no line to buy winter tires!

I've been going here for ten years now, and they never disappoint. Super friendly guys with good, ethical, and quality service.

They go above and beyond, and it shows.

Great service at Optimum Auto Service. Had new tires mounted and balanced; Brakes change, they did a good job and were very professional.
Very nice stuff. Recommended!
I want to thank you BASSETT and all the team for your excellent service and your professionalism you guys made it easy for me and my family with your flexible hours and your good work, thank you

Took my vehicle in for a full check up and had a my abs and traction light on they did a n amazing job and made sure they checked everything took it for a few road checks before giving it back to me. They even fixed my problem with my lights which happened to be the sensor was disconnected from a different mechanic. Highly recommend them. Will def be returning. The owner was great super kind and very genuine and has lots of integrity.
Will def be going back.

I had an out of province inspection done at Optimum Auto, and Basit’s level of professionalism has exceeded my expectations. You’ve definitely earned my business.

Went in stating what I needed done. They were quick, and efficient and didn't try to get me to do work that didn't need to be done.

Excellent service. Basit did a road test with us and listed some scenarios. We originally were doing a wheel balance as we were experiencing so vibration in the front end. On the hoist they noticed some built up on the rims. Cleaned the rims, balanced the tires and did an alignment. Eliminated the problem and no expensive repairs. Great service value and honesty. Thanks guys. Recommend Optimum Auto Service to anyone.

Really happy with this place! Was acomodated last minute for an out of province inspection.very thorough and great price. Highly recommend these great people!

Came here on Saturday February 8th around 2: 40pm. I had no idea what was wrong with my car but it was making a lot of noise. The owner of the shop came to listen and he drove it right into a bay. He then came into the shop and told me i needed a new idler pulley and serpentine belt. He then called for parts to have it fixed and the parts arrived after 15 minutes. Told me he could have everything fixed before they close. He also told me my oil was getting low and he would top it up for me! Very nice shop, excellent friendly customer service!

Great service, great work! Very accommodating to my short notice of repairs, Keep up the awesome job Basit and crew!

This is an excellent automotive repair shop. The owner is a straight forward businessman. They charge fair money for good work. I would recommend this business to other people looking for a mechanic.

Great place to get great service. Basit has helped me out a couple of times now and at a reasonable price. Today I stopped by to book an appointment and 20 minutes later my van was all fixed up. No appointment. WOW I was impressed.

Great place! Fast, friendly, very helpful staff, and super reasonable prices. I'll be sticking with them when i need a mechanic in edmonton.

We have been going to this establishment for a few years now. We have always experienced a good relationship. They are fair and honest. Will let you know what needs to be done, and won't do any unnecessary work. They let you know what needs to be done on upcoming repairs. They are very honest, and at times they have saved us money. We highly recommend this establishment. You won't be disappointed

Very bad sevice.because the owner not honest.i ask the price to fix my car.he tell me come check fisrt.and then i come.he say nothing.he drive my car and check it.after he change me too much money.i said i don't fix.he charge me 52 dollars for checking.look the point is if you charcge for checking you let customer know first.i will never come optimum auto service any more.

I'm always nervous about trying unfamiliar mechanics, as I kind of expect to be sold needless repairs and high prices. I brought my car to Optimum on a Saturday, as one of my rotors was making a terrible grinding noise. Thank goodness they were open. They looked at my car right away, and even offered my young son a snack while we waited for the diagnostic. Turns out it was an easy repair and I was charged a very reasonable rate for their work. Car worked perfectly after that. They were very friendly too. I will definitely return!

This is one place I see quality service delivery at relatively affordable price. The guys are very courteous and professional. Consider doing your subsequent vehicle maintenance here!

Optimum lives up to their name.you get top notch service with a friendly attitude and atmosphere. They go above and beyond to ensure your vehicle is running properly.