I am absolutely thrilled with my experience at Palliser Chevrolet in Innisfail. They have the BEST customer service I have received in a long time. Definitely be going back to them for any other needs for my car
From the first phone call, right through to picking up my car they were very nice and professional the whole process was easy and went exactly like we talked about. I will use Palliser Chev for all my future servicing and repairs.
At this moment, I am NOT at all impressed with Chev products, but I am impressed with Chev people. Kent Fuller, in the service department, is EXCEPTIONAL. I have worked in customer service for most of my life, and I know top notch customer service when I see it. Palliser is extremely lucky to have this guy on their payroll. His people skills are at another level. Great communicator, professional at all times, and genuinely empathetic.
Very clean space, friendly accurate knowledgeable staff, accommodate and communicate with client. Also skilled ppl who work there, most already for a long time.and they know me by my first name! Great job!
This dealership has terrible service and the sales rep Chris was extremely unprofessional and rude. Do not recommend, huge waste of time.talked to the guy over messages and drove an hour to come look at it. Only to get there and the vehicle have hail damage and various other damages all around (while still asking top dollar for a 10y.o vehicle) Complete joke.
Palliser fit me in when my truck had to be towed in. They had the part to fix my water pump and had me back on the road by the end of the day. They loaned us a vehicle so we could get out of the shop for a instead of sitting around waiting. The staff were friendly and fantastic!
I was just in for a recall on my truck. With my truck being a older truck there was clips that broke when they took it a part. They did not try to hide and made it right. Nice to find a good place have work done.
I found that the staff was very friendly. They were able to get my vehicle in quickly and were straight forward and accurate with the estimated cost of repair. I would recommend this dealership.
I had a great experience with Palliser. They were very accommodating, were able to get me in much sooner than any other dealership in the area. Very knowledgeable, honest and great pricing. Highly recommend
Excellent Service, they are willing to talk with you in person about the issues your vehicle is having and explain in detail why they need to be fixed. John from the service department was excellent to deal with and was super cooperative in terms of ensuring you get the best experience possible.
Thanks to the service department Ken did a great job informing me of all work that needed to be completed and was clear on the amount of each repair. Thanks to the technicians all is working well.
I got stuck on the road and got a tow into town, they squeezed me in last minute and took care of my car right away. Very friendly staff, great service and great price! Couldn't be happier! If I'm ever in this part of town again and need service, I know who to call.
Absolutely terrible service. We will no longer ever use Palliser for any service work. Vehicle was there for 3 months and they fixed absolutely nothing, had excuse after excuse and then gave up. Ended up with a large bill for not a single thing fixed. Worst customer service ever.
I’ve been driving the 15 minutes from Red Deer to Innisfail for any work on my Trail Boss. So professional and none of that city attitude that I’ve experienced in Red Deer. There’s just something about the service that this smaller town dealership provides. After only a couple visits they great you with a smile and know your name. I’ve found Red Deer can make you feel like Medusa…like if they make eye contact they’ll turn to stone lol
Great crew. Don't use those other Gypsies in the industry. Small town, locally owned business. They care. Spend your money where people care. Makes life easier.
Just got a new truck here. The service was great and we are loving the new truck. They were easy to deal with and friendly and our transaction was quick and easy.
Dealling with Palliser Chevrolet was a very nice experience. Everyone we met and delt with were very pleasant and friendly. Chris answered all my questions in a friendly and professional manner. You can tell its a family run dealership as the two owners are right out front and center. The customer relations is great.
Always friendly, Trevor is wonderful at answering my questions, and finds the time to get my car serviced ASAP. Everyone I have spoken with there are always friendly and make you feel welcomed. Thank you to you all
The work is done on time and explained fully as to what was repaired or what needs to be repaired. A pleasure getting my truck serviced here. Thank you.
Customer service is always awesome. Chris always treats us great. Zoe is also awesome with getting the paperwork done up and finding the best deals with the banks.
I am surprised of your response, having attempted to discuss the clear non-completions of some important service inspection items with both your service manager and then general manager/owner, who both denied and then blew me off.
Mike O’Dwyer and the Palliser team were friendly, on time, and very accommodating with the service on my truck. I would recommend anyone to go to Palliser for vehicle maintenance or purchase.
The absolute best dealership, I will not buy my vehicles anywhere else! When you walk through the doors, all the staff call you by your name, to me that is the best customer service! Thank you to everyone at Palliser for making my vehicle purchases and service appointments a great experience!
The experience of buying a new vehicle at Palliser was excellent and professional. We were very happy with the vehicle and the whole buying process. Thank You Palliser
I have had a relationship with this dealership for many years and it is always a pleasure to deal with the team there. They have gone above and beyond on several occasions for our family!
I always enjoy the service and staff at Palliser. Every one is always friendly to us so that’s why we are willing to go the extra distance to have our cars serviced at Palliser! Thanks everyone!