Palliser Medical & Travel Clinic

I liked Dr Vic a lot and wish him the best, but scary to lose him just as there are no new doctors! However their new phone system is useless! I never get through and never get call backs as promised! I have had to email in order to contact them. Hope things get better there!

Dr Kizuk is great for IUD insertion, had no problems with her. Very nice and professional lady. But be ready to wait 30min to and hour after your scheduled time because they are extremely busy. I understand there is a doctor shortage but there are still ways to reduce wait times with better scheduling

Your phones are not dailing through with the excuse your closed on friday (canada day), its monday.
Edit: its now the 11th and still getting this message. FIX YOUR PHONES!

My appointment was supposed to be 42minutes ago, I am still waiting. If this was a one off kind of deal, I wouldn’t care enough to write a review. However, this is every single time. Make sure you clear at least an extra hour of your schedule if you have an appointment here, put extra money in the meter. There is a MASSIVE need for some improvement here. This is so unprofessional.

Absolutely grateful that I'm privileged enough to have a doctor given the shortage. Palliser staff are always so friendly when I call. While wait times are a little longer, its understandable given the circumstances of the doctor shortage here in southern Alberta.
Dr. Waheed is thorough, kind, and listens to my concerns. She always has a smile on her face and takes her time explaining everything. I never feel rushed out the door.

My husbands and I both see doctor Waheed and she’s absolutely fantastic! Wait times are always a little high because of how many patients they have but that’s okay. I never feel rushed at my appointment and I always feel heard.

Wait times are completely unacceptable. I'm writing this while waiting in a room which I've been waiting in for the past 45 minutes. My appointment was scheduled for when I was brought into the room. Not only that but Dr. Saif as brushed off my concerns on multiple occasions and has been no help to me besides one or two referrals that took months to get.

Extremely Disappointed. Saw Dr. Saif with concerns for adhd, as well as just general health and extreme lack of sleep. Was completely dismissed and told that those symptoms were things we would look into at a later date if even ever. I sought other care and turns out I have an extreme case of ADHD. So thanks a lot for not listening to your patient.

Amazing clinic and staff. Kirsten, Kim, and Amber are always so helpful! Can't say enough good things about this clinic!

Took only about an hour for them to tell me I needed blood work. 2 nice ladies but that’s about it.

Good experiences whenever I go here. Staff are knowledgable and caring. Dr. Waheed is an excellent family physician. Directs patients to other specialists when needed. She is very caring and does her best to follow up.

Showed up 15 minutes early, waited an hour, was told it would be another hour, had to leave for work. You're lucky if the doctors are willing to see you for more than 3 minutes. The staff doesn't follow up unless it's a booked appointment. If the doctor tells you they want to see you again, you have to book the appointment cause the staff won't. Should be called Mediocre Medical. I am looking for a new doctor.

Dr. Victor O. Is my doctor have seen him for numerous things including mental health and feel like no one cares I have seen dr. Sial as well and also felt like she didnt care. Had 1 good doctor and when I ask if I can change to him I find out that he left to a new medical office which says enough about this place.

Do. Not. Go. Here. I have been to many bad doctors but I've never been to a clinic that felt like they didn't care about their patients at all. I have never been more insulted

My review is purely for Dr. Sial. She's brutal. Doesn't listen, brushes you off, hesitant and uninformed. Comes across as not very confident. Don't understand the good reviews for her.

Convenient location in downtown. Fortunate enough to have Dr. Bazgha Sial as our family physician. She is a very good listener and is able to rule out symptoms with proper tests. She is a very compassionate and empathetic physician who updates her knowledge frequently which is a great benefit to all her patients. The office is 99% on time with the exception of squeezing someone in which in my opinion is great because if I needed to be squeezed in I would want to be.

I started out with a new Doctor there last year. I miss my old doctor a lot, since he knew me and my condition so well. It’s not the same level of care, and things get mixed up, forgotten, or worse
Misunderstood! It’s hopefully going to work better and better as we get to know each other! Staff is always friendly. On a closing note. They charge you for changed appointments - or no shows.
The college of physicians actually say doctors CAN NOT do that! It’s important for people to know that - many doctors are not even aware! It’s easy to look it up under the AB rules for physicians.
I once complained, to the college about this (cancel my app should not be punished - I can’t call a 9 am, if the obstacle to get there doesn’t happen till 2 pm)
They also can not dismiss you, as a patient for same reasons mentioned above. A former doctor of mine changed his rules of many years at his clinic when I showed him in black and white, he was breaking patient/ doctor regulations. I have an illness that hits when it wants, it’s random and it does not follow rules! I can’t cancel on Friday if I’m not sick till Monday it ticks me of to be threatened if I have to cancel due to my condition, that “ three late cancellations and you pay “! Nope

This clinic has a lovely, comfortable decor and competent and confident staff also add to a pleasant medical experience.
Amazing experience of seeing Dr. Sial in this clinic. She is, perhaps, best female family physician in Lethbridge. Her professionalism combined with her calm demeanor and confidence allow patients to feel comfortable in her care. She has an excellent office manner, is thorough and takes the time to discuss all physical and mental health issues. She is helpful in referring other health professional.

Nice clinic. Dr Sial is wonderful! My family switched to her when we were having concerns with our previous family Dr. We were looking for some good female family doctor in Lethbridge accepting new patients. We are so grateful and very blessed to have Dr Sial as our family doctor. Dr Sial took the time to sit down and become aware of the concerns why we were in the midst of finding a new family Dr. She is very diligent in her appointments and make sure to answer all your questions effectively. She also tries to find new ways to approach things and investigate not just push medicine. She tries to find out the root cause of medical issues and addresses the cause. She is always on time and very well mannered. She follows up on my family from previous appts as well. Dr Sial truly displays that she cares about her patients!

Have good experience of seeing Dr. Bazgha Sial. Quite responsive to patient needs and always on time for scheduled appointments

Amazing clinic. I got chance to see new female doctor, Dr. Bazgha Sial who is accepting new patients. Best family doctor I ever had. Very compassionate, willing to listen all issues and fix as much as possible. Never see her in rush to go to next patient. Cannot expect anything better than that. Nice to have such knowledgeable doctor in Lethbridge. Would always recommend her.