Candice made mine and my fiancées experience so amazing. She was so kind, and friendly. I will recommend her and Paris to everybody I can. Candice helped us find the perfect engagement ring for me, and I am over the moon. Thank you Candice!
I am very picky about my rings, and after going to every single jewelry store in 2 big malls Paris Jewelers offered to make me a custom ring. They offered a reasonable price and the ring turned out perfect! I couldn't be happier with them and their service.
I recently had the opportunity to go into Paris Jewellers and work with Candice & another lovely lady that was on shift with her, Candice was very patient with me as I was there to pick out a few gifts for family, she took her time showing me multiple options and recommended tons of beautiful pieces, I ended up getting all gifts I was looking for at Paris Jewellers. These ladies were a pleasure to work with! Definitely recommend.
My boyfriend proposed to me recently with a ring from Paris Jewellers, it was a lovely surprise. Candice working at the Market Mall location was very lovely and helpful spent about 2 hours with my now fiancé, explaining about engagement rings until choosing the perfect one for me. Thank you Candice!
Over all happy, however my time was not taken into consideration for such a small repair that I paid for. As the repair work was done carelessly the first time, and had to be sent back again, which took 4 times the expected original time frame. The staff at the store were pleasant and helpful, however it felt like they had really no autonomy to help at the store level.disappointing as I think head office may forget who the customer deals with.the staff, not them. I know they are a family run business, but I think as the world of service becomes more and more of a larger expectation, and expected standardization to an "Amazon" they may want to think about how they deal with such small issues and what the average person will accept and won't accept. Customer service starts at client facing, supported, by head office and collaborate together, while empowering thier people, that will empower thier bussiness growth.
Great customer service from the store manager … uhm, I forget her name but she has pink hair! She was very knowledgeable and ensured I got what I needed! Thanks for the quick turnaround on resizing my ring.
Candice was extremely helpful and accommodating with us. She went above and beyond to make sure our needs were met and went through every possible option for us to find the right ring. Amazing service would definitely recommend.
A wonderful experience with Cara. She took care with of us and spent the time to pick pieces that really fit what we were looking for and wow what unbelievable deals they have right now. Thank a no you ever so much. This is the only jewellery store you should ever shop at!
A bit difficult to evaluate as the staff were getting an orientation when we first went in. Staff were all polite and willing to help. Rings were returned on the date promised The cost was above what I had planned but I was pleased with what was done I would go back to this outlet.
Took my wedding rings in to get sized, was a 2 day turnaround because they didn’t have to get sent across the country to have the work done as most of the other jewellery stores do. Happy with the service and prices. Have a couple of other rings to get sized and will be going here to get it done.