Was kind of given the run around about parts I ordered, that didn’t actually get ordered in the end, so I was waiting a while for nothing. It wasn’t entirely their fault, so I understand.
It wasn’t a great first experience with Pats, but they rectified the situation by reimbursing my freight cost and apologizing. I’ll likely do business there again
Very helpful and even came to my vehicle to diagnose the problem. Didn’t get his name but he was a younger gentleman with combed over brown hair. Great place!
Absolutely incredible service. I was on a time crunched trip up to Alaska and had a sensor go out that caused braking issues. Not only did they have the part that no one else had, they were able to leave it in a pick-up box after hours. They were extremely communicative and helpful despite all the confusion of timing and part details. I can’t thank them enough for helping us continue our trip smoothly!