Best Pet Store in Alberta reviews - page 4

Warren they key genius! I had an issue with my car, couldn’t get my fob to work, 25mins left in the day and he handled my over anxious self and fixed my issue for free, I would have not been able to lock my doors or get into my car as my driver side...

As usual, the customer service is exceptional and staff at this location know their inventory very well. The Royal Canin selection is great.

Staff look after all my pups needs. Love the pet wash! Keep up the great work

Always such bad service. Unfriendly staff and they take forever to help out. It's quite annoying. Awful prices too! I think every other pet store has better prices. And it's called pet valu (e) ? It's really not a good value.

I really like the atmosphere at this clinic. The staff and vets are so helpful and caring. They greet our pets by name and take extra time to reassure and calm them. They answer all our questions and follow up when procedures are done. I highly...

Friendly staff and great items plenty I’ve never seen before! Pet friendly if pet is leashed! Great experience

Super friendly staff always makes a difference, even let me in on a last minute sale!

Great staff who love dogs. My dog is always excited as we approach. I feel confident leaving her there.

They are the nicest kindest most patient people! Most professional and you can tell they are knowledgeable and have the pups interest uppermost

I have been coming here for more years than I can remember and I will always keep coming here. Staff is absolutely amazing!

We recently have been trying to call to book an appointment for grooming and the staff have been so rude including the in house lady who does grooming. Have no idea what’s going on but every time we call they hang up and the lady who does the...

Truly disappointed. We arrived at 7: 59, our dog rolled in poop and we were denied the dog wash because it closed at 8. Its sad as you want to support local but we won't be going back. Store closes at 9. So 7: 59 should be an acceptable time...

Good product, pricey. Staff never acknowledged my presence. I found what I needed myself. The only interaction was at the till.

My dogs did very well and we boarded them for 24 hours so we could ski a day. The staff was very pleasant and helpful and they clearly love what they do. My only complaint is that they have no signage to locate the premises and it was hard to find at night...

The staff is incredibly friendly and some seem very knowledgeable in the product they sell, but above that, they are will to give you the “caution” of the product and feed back with some of the products with other recommendations. Most pet stores is just...

Helpful staff. Great selection. Was able to answer all of our questions about the products

I like Pet Planet a lot, it's a great place to shop to keep your dollars in your community and province. I've been to 4 of them in Edmonton. This one being way up north had a very good selection of items. I'm used to my local Pet...

Zero pet first aid in the store. No vet wrap, proper sized pawz, qwik stop, gauze, cotton pads.nothing at all. Waste of a drive in.

Will never bring my dog here from a groom after the groomer on an online form stated its just easier to shave down dogs than fix their mats. Even if their double coated. And than when confronted was rude in her responses.

Was just in this location for the first time visiting this Brand! We had a miserable young woman serving us at the til. She never greeted us or even make an attempt to say hi to my friendly corgi! Who dosent like corgis. She's in the wrong...