Pet Valu

Nice staff. Attentive and helpful. We adopted a kitten from this location. Everything went quickly and smoothly with the adoption. Nice kitten?

Staff are always so friendly and knowledgeable. The lady went out of her way to ensure my dogs leash was fitted properly after they ordered one and I had it within 24hrs. Just awesome!

Always get great service, I can special order items if their out, and they always have a variety of raw options - which is great when you have four picky cats all on raw!

Lots of items and supplies for your pets, friendly and informative staff. Unfortunately a bit over priced.

Clean store and the staff are really helpful.it's nice to see that they actually enjoy working there too.

Worst customer service ever! I called the store to hold on to the bag of food for my dog. I knew they closed at 6 on Sundays so I called the store again while I was driving and talked to Jessie/Jas whatever the name was and literally begged her on the phone that I’ll be late 2-3 minutes as I’m stuck in the traffic.
Her answer was NO we’ll close at 6.
Somehow I managed to reach the store at exact 6pm and they locked the door. I was right outside knocking on the door, she saw me and I said please can you please get me the food but her answer was no.
I totally understand that you guys close at 6 but really is that your customer service?

They usually have what I am looking for but find the selection somewhat limited compared to other pet valu stores I've been in. Everyone has been friendly and I've never had any issues so far

The staff is always friendly and helpful here. Pricing for pet food is ok. This location is clean and inviting.

I love going here I take my cats with me almost everytime, and they love it! The people here are very friendly so I would rather pay a little extra then go somewhere cheaper. I used to just go there just for the walk and to hang out and to get myself out of the house. Thanks for the free sample of dog treats

Great staff. They'll order stuff to meet your needs if it's not on the shelf. Also last Thursday of the month is always senior day 10% off

Pet Valu has great staff but expensive items & dog beds. I seen the email that was a Black Thursday & Friday prices. I went to PetSmart where all the beds were on sale. I Will buy items @ PetSmart but I would never get my dog groomed there.

List lots of items on the website showing at their locations, but when you go in there's zero inventory. All the staff says is yeah that's how it is?

It was awesome, the staff were professional and kind, always a smile and mostly, importantly, very helpful.

The young lady that was working at the time I went in was awesome great smiles willing to help playing a little bit with my dog maze very pleased

Great pet store. Great staff. Always has what I need and prices are not bad at all. Highly recommend this pet store!

Amazing staff! Super helpful and staff love all pets, the ladies that were helping me helped me put the new collar on my dog and puppysat him untill I made trips to my car! Highly knowledgeable and most bang for your buck at this place, don't go to any other spot especially if you have a new pet cuz you will get ripped off under "this is what we recommend"

Bought a hut for my friend's hamster and broke the day we bought it. Staff are friendly though and has great products.

The service at this location used to be better. That wasn't my experience today. The staff used to be alot friendlier and offer assistance with carrying out large items, or at the very least hold the door for you to exit the store.

They lady we spoke was fantastic. Very knowledgeable and genuine. Really appreciated her help! Even helped us find a location with the cat tree we wanted.
Kudos to this awesome employee!

The staff is priceless for Cat and dog advice. More insightful than the vet.
$1100 at the vet and advice given was too much salt for cat. Cat is no longer sick. Still prefers Tuna. Ask the staff how.

I really love this store. The girls are helpful. The prices are not bad, and there are usually sales on. There are always cats there too that one can visit. Handy location as well.

Good prices. Good service. Cheap cheap cat litter, I use there own brand and works well. This is my go to store for my very special Bengal Cat:)

The staff are knowledgable as well as super friendly! They care about your pets and want to give them the best treatment. They have kitty adoption and even spa days for your puppers! Love this place 120%

If you have to have reviews from your staff’s parents, siblings, spouses and friends because you can’t get actual good reviews, well, that is suspicious. As an actual CUSTOMER, I find the staff and owner pushy, rude and lazy. So fed up with seeing staff staring at their cell phones instead of helping customers. If you look like your don’t have tons of money to spend, they ignore you and go to someone else. As for the Sunridge location, I won’t return. Seems this place has a ton of fake cheerleading to cover up substandard customer service issues and management.

I'm just starting over again with my second cat, so I needed all new supplies, and the team at PetValu was SO helpful in talking out what I needed ASAP, whatvU could come back for, what deals were hot. Things my cat would need specifically. They looked at my cat's vet analysis to help determine best products for me and my new furry friend! I even had the Store Manager Alex helping me! Thats quality service!

Very nice staff, will offer and help carry heavy bags to your car. Great priced kitty litter without the waves of dust and the kitties like it. I've tried lots of litter and this is my favourite so far.

Great store. Love going there. Helpful hints all the time and they help carry out my heavy litter.will tell all my friends about it

Awesome store. The owner takes enormous pride in her business and staff, which translates into amazing service and sales etc.go here! Or her sunridge location for grooming and everything else!

Always a pleasure to shop here when here! Super helpful and friendly staff, and they carry quality product at great prices!

Warm and friendly. A fun shopping experience with friendly and professional staff who had perfect suggestions for my needs.

Spotlessly clean and neat, a place i would feel safe and welcome bringing any of my animals.

Knowledgeable and friendly staff and a store that's nicely organized and clean! Always a pleasure shopping here!

Very friendly and helpful staff, clean and calm environment with lots of good stuff. I wish they had grooming services!

I love to come here and spend tons of money on treats and toys for my 18 year old cat. The lady I run into working there is always so sweet and helpful

I am a frequent shopper here and I’m impressed with the staff. Very clean and organize store very friendly staff