Petland Crowfoot

The fish/aquarium staff are extremely knowledgeable and helpful, I knew I was in good hands!

The staff is very efficient & easy to deal with. Coming to this store is always enjoyable.

I have a bearded dragon so I get him horned worms from petsmart usually but since they were out I thought I'd try petland crowfoot since that's the only other pet super near me, not only were the worms $1.00 more per making the overall cost $2.67 each, but I also had to track an employee down even though there was 3 of them standing around talking while I waited, eventually I got the worms and woke up the next morning to all of them dead.will not go back!

Great products for pet and have lots of choices and options. I enjoy coming here for few toys for my furry baby, just the prices are very HIGH on some toys and over priced on foods.

Second best per store in Calgary! (only second to Pices) The staff are the kindest people you will meet, they are always so welcoming, trusting, helpful, and knowledgeable. They will stay with you as long as you need and help answer any question you have, and they'll also give you advice and tips for pet ownership! This is the pet store where they allow you to pet and hold any of the animals, such as rabbits, hamsters, mice, gerbils, rats, chihuahuas, budgies, parrots, lovebirds, hedgehogs, guinea pigs, and so much more. They also have a cat room where you can play with friendly cats. There is also a fish room, with all the types of fish you can want, as well as turtles, snakes, tarantulas, etc. I love this pet store, and I go there very often, sometimes just for fun and to enjoy being around and handling the animals! The prices may be higher compared to some other stores, though.

With a Saint Bernard, a Newfoundland dog, six cats, an aquarium of fish, and a bearded dragon in our house, my family always finds what we need at pet land.

Great experience for my nephew's birthday.they had birds, hedgehog, rabbit, and a ferret! Kids loved it.

Good staff. Most of them are knowledgeable about pets. I was looking for a particular betta fish for a gift they had them in stock.

I feel the name is a bit misleading. It's a decent corner store to get some simple and quick supplies. If your looking for something more of a specialty item my personal feelings are to source it from a specialty store that cateres to your pet or hobby. I will also add that for the price structure of the goods supplied I really do have higher expectations for excuses of pandemic, supply shortages, inflation, recession or what ever anyone wants to call it, I think as a consumer we can obtain better price points than to default to the general pet store. OCT, 2022. I would rate 2.5 stars but the system does not allow half stars and to round down to 2 stars is not My fairer than it is to force me to round up to 3.

I was just in this morning (Wednesday) & had the BEST interaction with Jordan! She is so awesome, knows a lot about each animal & so very kind! You can tell she loves her job! Can’t say enough good things about her. The other fellow at the cash was awesome too! Great team!

Decent pet store, I usually prefer smaller pet stores but petland has a large selection of toys, food, treats and pet accessories. My beautiful border collie loves her Frisby we bought from here.

Wonderful experience at this store! I was looking for some fish for my friends birthday since they always wanted there own fish tank. And I don’t know to much about fish but this lovely man came over named Quentin and told me everything and anything I needed to know! He helped me pick up the correct size and even told me what fish can co habitat! He even almost convinced me to get a snake! All and all he was an amazing worker and I will come again just because of his help!

Worked with them once everyone was so nice and the store is well organized and easy to find what you're looking for

This is a well stocked store. Staff are friendly, but sometimes it can be hard to find someone to help you. My personal issue is almost anytime I need frozen rodents for our pet snake, it's hard to find someone to help get them from the back, or the only person who can help is busy with a customer and at times I have to wait 10 or more minutes. Why can't there be a self serve freezer like their competitor has where I can walk in and out with frozen rodents in hand in under 5 minutes? Petland is really close to my home, but I find myself going further away for better service.

We have visited this location about 4 weeks ago and we are still very impressed with the staff who works there. We had Jack help us out to adopt a hamster and I cannot say enough good things about this person. Jack was very empathic, understanding, and easy going. We were provided with vast amount information and unlike other petland locations, we did not feel overly pressured to purchase things we did not need. Thank you for all your help, our little hamster is doing great!

We took our Small daughter here to look at the fish and other animals. It is a well laid out store with a ton of options for any pet you might have. It is a little on the expensive side but most stores don't have live animals that you can interact with so I could see that being a cause of the slightly higher prices. Has knowledgeable staff and definitely a one stop shop for anything you could need for your pet, whatever it may be.

Never any employ available. Have to wait around 20 kids just to get food for the pet. The staff is not bad it's just that there 6 people working and all of em always busy.

Had to change my 4 star review to a 1 start review due to the fact that there new manager is extremely rude.

I'm always able to find a great selection of toys and food, but the clothing selection for small dogs is lacking. The customer service is fantastic & friendly!

Absolutely abhorrent reptile treatment. Putting a chameleon into a glass enclosure with sub 30% humidity is torture. Look at the photo. I beg you to go to a breeder or a pet store like Pisces who at least somewhat+ care about their animals. Stick to fish please.

We went to grab some shampoo for our dog and needed something gentle. Someone noticed I looked a little lost so she came to help and things got a lot easier. Great layout, helpful staff, and lots of product options. I'll definitely shop there again!

It was AWESOME, first time going here bought a hamster cage for my little buddy and all kinds of pet needs are here so just go there and check it out. Won't be disappointed STAY SAFE.

They sometimes have the things you need, but most of the time they don't and it is higher priced then other places. Staff generally know their stuff and can help you though

Carlos (and all the staff really) were ever so helpful in helping us today. As first time kitten owners, we had a lot of questions. You can tell the staff here genuinely love animals. Great customer service.

Warren helped us out yesterday and gave really good customer service. He answered all questions and provided useful information. And he greeted our dog and made him work for some treats. Happy puppy! Thanks Warren!

Basic pet store, but with a really nice section of supplies and toys for small animals. Found some great toys for our bunnies!

I am a loyal customer. With three dogs two tree frogs one lizard and two large fish tanks. I have spent ALOT of money here and today I spent over 700 on supplies. And I get a call from the manager saying they made a mistake and forgot to scan 4 plants and they wanted me to come back and pay for them spending my time and gas money to do so. My 4 year old daughter and I spent alot of time there today spent ALOT pateintly waiting for people ahead of us to be uneducated on buying a betta and set up and they needed lots of time, my daughter was trying to take a nap on the floor by the end. If they are perry enough to to call and bother a customer over a mistake they made at the till, then just Wow, at least the manager backed down after I said look if you are going to get hung up on 4 plants after I just spent over 700bucks then you are going to loose a customer. I was tired, worn out, trying to set up the supplies I had bought and take care of the fish I had just bought in their homes and they had the audacity to bug me about 4 plants. Doesn't matter how big or little the sale is, if you forget to scan stuff, you guys should eat it and leave your customers alone. Wow just wow. Right passed off. Its the closest pet store and I love the staff but I didnt know the management was so terrible. I hope they sort that out and get their customer service policy inline and don't inconvenience or bug customers at home iver their mistakes anymore. And if you are a customer and this happens to you dont be a push over, dont waste your time and gas and energy to correct their mistake. Also of the store is so petty that they take mistakes like that put of their minimum wage employees pockets then I certainly will never support petland again and ill be asking friends who work at various petlands and find out their policy on that.

Betta fish do NOT belong in BOWLS.employees shouldn’t be normalizing giving animals improper care.educate the people you hire.

Went there to adopt a hedgehog. The staff was very helpful and supportive, they showed us everything we need to know and have. 2 days later they phoned to check up on us and our hedgehog and were very helpful at putting our mind at ease surrounding the behaviours

The staff for grooming are pathetic and snotty. I called for a grooming appointment and was told the my dog at 50 lbs is to big for her back. Why are they working in grooming department. Most dogs are weighing in at 20 to 80 lbs. T o be told that is most bizarre thing I ever heard and the snotty mouth out of her was uncalled for. Business loss

What a joke! I'm shopping in the aisle and a employee walks towards me against the arrow and stands right beside me with a customer and his two children who are not wearing masks. I asked the employee why he was serving the customer without a mask and he said nothing. Then I spoke to the manager who said they "give staff the option of helping customers who aren't wearing masks if they feel comfortable doing so". How about the comfort level of other shoppers? There's a sign on the door that says masks are mandatory! It's the law in Alberta! I was shopping for a new pet and would have spent a couple hundred bucks instead they lost my business indefinitely!

Its a fine store, lots of helpful people. They've got the cutest little axolotl in their fish department. Unfortunately, that axie is being kept on pebble substrate with several small snails. This is a huge choking hazard, and incredibly dangerous. Axolotls should only ever be in a bare tank, or on fine sand, with nothing else small enough for them to swallow. Ive brought this up with staff multiple times over the last few months, but nothings been done. Im hoping a 1 star review will finally get their attention. Nothing against the store or it's staff, but they need to realize how dangerous their setup is.

I'll absolutely update my review if it gets fixed.

Friendly and welcoming staff! Great support for us when adopting our new fuzzy Hamster! Thank you so much!

Stopped by today for an aquarium heater and some Malawi Cichlid babies for our new tank. Knowledgable and friendly staff made it a pleasant experience all around!

Overpriced and mislabeled products it's reads one price then go to the cashier and it is another I have had this issue several times and they only say oh so sorry do you still want it get your act together stop putting the wrong price for the products also they have no idea how to care for pets as well keep dead and dying fish for sale great can you bring it back to life too.

Petland is a bit more expensive that other big box pet stores, however this location is very helpful with out aquarium. We wanted to set up a small aquarium for my daughter a couple of years ago and the nice people in the fish department taught us pretty much everything we needed to know and have continued to be accommodating every time we go in, whether that is with questions or to make purchases. Great location and much better with fish than the other nearby big box pet store.

The people working there are really nice. I've gone there probably 8 times and during those 8 times I still get treated nicely and get help when I need. This one girl the other was really nice enough to tell me a tip on a set up for my turtle tank. I regret not getting her name, but she really was of big help and made sure I got enough tips before I left.

Very nice place to get your pet supplies and has a lot of variety to choose from but sometimes it can get really busy and get harder to get help especially when your wanting something that you can't get, so it might take some time but other than that it's a good pet store

Even during the Covid epidemic, the friendly staff were so accommodating and got my parrot in for a quick wing clip. Always had a great experience there!

Pretty much the same as other Petland locations. A decent variety of products and services are available at somewhat reasonable prices.

They didn't have all the cat supplies I was looking for. It was also a little on the expensive side. I do prefer Pet smart.

Have never had a bad experience. All the employees have been very helpful, they are usually in stock, and have a great selection. Prices are a bit high, but they can carry higher quality stuff.

Little bit disappointed with their aquatic department. Been there 3 times now and either A. They aren’t very knowledgeable. B. They simply don’t care. Hard place to get advice and talk to a “pro”

I adopted my bunny from the crowfoot location a year ago, she was given up for being “aggressive” and “unsociable” by the previous owners but I was set on her, she was 2 and it made me sad seeing the new babies be bought up around her.
I took a chance and they assured me that I can bring her back any time because I guess they thought she was super mean?
Let me tell you, this rabbit is a BABY!
She loves giving kisses, being hugged, and always welcomes new people in the house.and she has never nipped me in her life.
I have NO IDEA what the owners and staff were talking about because she is so angelic and such a sweetie.

The staff were really helpful though and helped me find all of the stuff I needed to get started, but I wish they were kinder to give pets a second chance!
I always come here to have her nails done and most of the staff recognizes me because I spoil her often haha so I’m over all really happy ️
Thank you, Crowfoot!

I have found them very helpful and friendly. Seeing the younger adults taking pride in what they are doing is heart warming and have great attitudes.

I'm tiered of going to petland and them never having my dogs size. I was looking for a winter jacket and once again nothing but little dogs. Jasmin is a pitbull not overly big, but if you don't own a small bread don't bother looking at petland

Staff are friendly and helpful finding things. It can be hit or miss finding someone with specific breed knowledge but some suggestions that I've received for my dog (a tiny breed but strong chewer) have been good ones. The dog enjoyed the toys and didn't chew through them too fast. Great selection.

I appreciated the flexible return policy as I searched for a dog food that my pup would enjoy, and later a harness that fit properly. Good variety of items.

Large selection of product-never once in 20 yrs had help carrying lg bags of dog food. Cashiers always friendly

Large selection of cute animals. All of the cats are rescued from different shelters and streets which makes me more likely to adopt one.

I found almost everything I needed for my pets. When I couldn't find an item, one of the workers helped me search through the store for it. Overall a pretty good place to shop for your pets!