PetSmart

Great selection for pet supplies and pets but 97% of the time we go there they are out of crickets

Was ok but the grooming salon didn't do as good of a job cutting my dogs face as I was expecting

I've been to this Petsmart twice and have both bad experiences, today was the 2nd time and last. I've never been in a Petstore that the employee's never say hi or anything to my dog. Went for a nail cut with a Chihuahua. At 9: 30 am the employee I talked to already was stressed, wide-eyed and vibrating. Petsmart has a big communication break down between their call center and stores. The person in charge of the grooming was nice enough to tell use we needed proof shes had her rabies shot. I get it but we were not told by their call center and wasted 10 km of gas to find out. To me everytime I go to this location it seems all the employee's don't want to there. When customers ask where something is, walk with them and actually show them where it is. DON'T POINT, Its rude and lacks luster. Pointing isn't a customer service skill. Say hi to the animals coming through the door, Its your job to make it a good experience even if your miserable, again a customer service skill. We won't be back.

This is the worst PetSmart I have ever been! I took my dog for her grooming appt and the groomer rejected her saying she had too much knots. I would be okay with that if she wasn't grooming dogs with much more knots and much bigger than my cavapoo. It was very frustrating and disappointing to us, regular customers. The manager also was not helping at all saying she couldn't do anything about it. I never thought my dog would be discriminated like that! I wil never take my dog back at this store!
Also I took my dog to another groomer in Auburn Bay and she did a perfect and beautiful grooming at my dog, with no issues and also much cheaper!

Only thing I have to complain about is their variety of fish which are pretty basic, and they keep their bettas in little unheated cups. They're not the only pet store to do this, though.

Otherwise, it's a perfectly good petstore. The dog and cat items have a lot of variety. I love their pet adoptions are local.

Petsmart is one of the worst places to order online. Once you place order you cant cancel it from your account.huge hassle, wont be ordering from them any more.

Joy was very helpful and professional. Because of her, it will be our Petsmart store even if it's 20 minutes farther than the nearest one we have.

The staff are friendly and knowledgeable! I am excited to take my dog there and she loves it too!

The worst grooming that my dog ever received. I wish they will hire a good professional people who know how to groom each dog. I would be willing to pay even more for the service. Going from private groomer (she unfortunately moved away) to this place was a big mistake. I even showed a picture of how I want my dog to look like. He looks so bad after I picked him up. (after three hours) So upset that I make that decision. Never again.

PetSmart has been an awesome place to do business.and I fell in love with one of the beautiful kitties there so have now adopted a super sweet buddy for my kitty. Great staff.wonderful experience!

Everyone at the salon have been absolutely amazing with my pup! He’s not a fan of having his nails clipped but they always go above and beyond taking care of my lil weirdo!

This is an okay pet store. The staff are so somewhat helpful, although sometimes they seem to not know what they are talking about when you ask for something specific. The prices are close to what other pet stores in the area charge, but the store is quite large and has a really good selection of products.

The staff is extremely knowledgeable here. 2 different young ladies had to suffer many obscure strange questions for me about different types of fishes and how to take care of them. Though they were extremely busy they did a great job helping me out. I was able to set up an aquarium for my son with a beautiful betta fish for under 90 bucks.