I just moved to GP. I had a lot of anxiety about seeing a new stylist. This was the best salon experience I have EVER had! Christina was very personable and welcoming. The hot stones were wonderful. I am thrilled with both the colour and cut!
I was very excited to come to the salon and see kristina, who was highly recommended on a FB page for blonde. I came in with a bayalage look (chestnut on top fadingn down to platinum blond) it only been three months since I got it done still looked beautiful as my natural color is chestnut brown. I asked for a few PLATINUM BLONDE highlights to be added near my face to break up the brown (I was charged $150! Apparently 4 bottles were used when that's what my old hair dresser used on my ENTIRE HEAD), a very small patch of grey to be covered and some purple peek a boos. So now. My hair has ZERO PLATINUM BLONDE it's all an ashy brown/blonde except the top is still dark brown. They grey isn't covered at all. (She decided without asking me, to cover my entire head with a brown glaze or something instead of fixing the spot, which is all I wanted done and then CHARGED ME $40 FOR A FULL BOTTLE) This brown must have leaked into my platinum blonde because it is now gone and the toner I asked to be used on its own she decided to mix with another color to grab browns (as I'm sure she knew this would happen) I asked for a $30 hair treatment and while doing it she walked over to he wall squirted something in her hand and said I'm going to put this on your ends too. I had no choice I didn't even get to ask what it was and my hair treatment ended up costing me $70!
I told her how shocked I was at the price as I know she didn't use that much product and she said my hair would brighten up after a few uses of my purple shampoo. Well it's been 2 weeks and my hair is garbage! I asked to speak to a manager about it and she said she charged me for what she used and for her time and that was that.
I would love for a manager to contact me to fix my hair. I am extremely unsatisfied with the look she left me with and the price tag.
I have never had such a detail oriented hair appointed. Reanna was amazing. Not only did she give me a fabulous cut, but she took time to learn about my hair, what I was looking for, how I typically styled it, what hair tools I was familiar with an so much more. The end result was not just a great cut and style, but one that is so easy for me to maintain and suits my lifestyle perfectly!