01 January 2024 6:47
Nice facility and knowledgeable staff. Appreciate the efficiency at the front desk to get my son entered into their system and insurance info squared away.
Jenna seems very knowledgeable, confident and a great communicator. Very pleased with her assessment and initial treatment plan.
06 December 2023 3:17
These people really know what they are doing. I have been in pain for months and after my first treatment I was already feeling some relief. My doctor just wanted to treat me with ever stronger pain meds.
My physiotherapist Jenna knows just where to apply the pressure and just how much. It will still take more visits to work it all out but I leave there feeling like I could kick up my heels a bit.
Wonderful staff and super professional!
04 November 2023 16:52
I was very satisfied with Mirell. Very personable and knowledgeable. Took the time to pinpoint the exact cause of my problem. She was very clear and concise with her explanation of solutions for my problem. As well, she provided me her email for any future questions I may have. Highly recommend.
17 September 2023 0:40
Bianca really took the time to listen and understand my symptoms, and adjust her treatment accordingly. Great experience, highly recommend.
10 September 2023 1:54
Marvin is very professional. He is knowledgeable and genuinely cares for his clients. I recommend him to others who are in need of a physio-therapist.
27 July 2023 0:14
Excellent physio experience. Very professional and knowledgeable staff with real life experiences.
17 June 2023 20:54
Seb very good in treating a long term ankle problem. Knows exactly what is needed and implemented an exercise program suited to my issues.
17 June 2023 10:40
My left side as always been a write off. I have lack of mobility, pain, numbness, nerve damage, tightness, & so on. I got referred to Mike Salame. Superhero of the Northside… Just after a few sessions that included dry needling, I have a happy left side. Already more mobility & feeling. Thanks Mike!
12 June 2023 14:04
Sebastian Akl is amazing. I appreciate his approach to the treatment - he spends time listening and analyzing your problem before developing the action plan. Highly, highly recommend him.
23 May 2023 11:48
Pivotal caused MY STROKE I went to physiotherapist @ Pivotal physiotherapy to get some much needed pain relieve, I could not move my neck from damage caused from massage therapist Elizabeth Kreski @ ohana holistic. Buyer BE AWARE! THIS INJURY COULD HAPPEN TO YOU?

I couldn’t move my neck injury caused from massage therapist Elizabeth Kreski @ ohana holistic from her not having a proper paper massage case history form to fill out my info and not taking her proper clinical notes in janeapp Not to Touch My Neck!

Physiotherapist malpractice @Pivotal physiotherapy treatment.was 10 min without my under shirt & shirt was off the room was cold no blanket & I was not offered a hot pack to warm my neck up before Physiotherapist CORK SCREWED MY neck I felt instant pain I felt sick to my stomach and other things, then I passed out, and then started to slur my words,

After Damage caused by physiotherapist @ Northgate pivotal physiotherapy My medical doctor ordered x ray of cervical spine x- ray were very different than other x -ray and the Neurologist ordered MRI & MRA the findings were physiotherapist caused MY STROKE.

Neurologist said I couldn't work because of MY STROKE that caused massive headaches, dizziness pivotal physiotherapist caused major stress & financial despair to our family.

Since my injury I'm still feeling, dizziness, nausea, sleep disturbance fatigued more easily, more chronic headaches, poor memory, poor concentration, restlessness, ringing in ears, anxiety, Now taking RX pain & nerve medications because of pivotal Physiotherapist & Elizabeth.

Pivotal Physiotherapist deep screw treatment on my neck has caused so much pain & grieve from pivotal incompetent physiotherapist has had a major effect on doing my daily chores and functions.

Would you trust Pivotal physiotherapy? Buyer BE AWARE! THIS INJURY COULD HAPPEN TO YOU?

Pivotal slanderers me when this incident is well documented malpractice injury claim.

How do I recover the lost wages, and time lost, massive stress from this incompetent physiotherapist? Pivotal physiotherapy is Immoral & Unprincipled!

Will Pivotal physiotherapy do the Honorable deed and pay for full amount of my out of pocket MRI, MRA done in Edmonton? (ceo Raj Dhillon & owner Craig Wilson) Why not apologize & pay for my MRI MRA instead of been prosecuted for a large malpractice fee amount worth 300k.three hundred thousand dollars? Did pivotal physiotherapy Fail Math? Pivotal physiotherapy is Dishonorable!
20 May 2023 21:04
Great facility and great people who have helped me recover from a bad accident. Would highly recommend.
11 May 2023 15:32
The team at Pivotal is fantastic and Meghan in particular has been a great resource for a variety of injuries.
09 May 2023 11:43
My massage at the clinic with Flora was amazing! Didn't even realize I had that many issues with my shoulders and felt instant relief during the massage. She was very educational and thoroughly explained the problems. She even showed me detailed diagrams of the human muscles to help explain in depth. Thank you so much!
04 May 2023 13:41
I have been a continuous customer for over 20 years.would never go anywhere else. Kind, considerate, and very professional.
30 April 2023 3:39
Mike is the best physiotherapist we have ever known. Such and amazing and caring human to say the least. He took care of my son who is a soccer athlete after his surgery to the point his surgeon could not believe the progress and he got cleared to go back to soccer. If you want the knowledge, expertise, and care just visit Mike and look nor where else.
23 April 2023 7:30
Mirelle is an absolute treasure. Full of so much positivity and encouragement. She is so understanding and compassionate. She is extremely professional. I honestly look forward to seeing her every time im booked in for physio. I have so many good things to say about Mirelle. She is so sweet and has such a kind heart. I first met her about a year ago and my back had been super messed up, and the fact that i am walking and working out without blowing it ever 2 weeks, and able to lift my son and daughter with ease, is all thanks to her. And Shout out to the receptionist too. I never caught her name but shes an absolute sweet heart too. Super professional and quick. Super kind lady. 10/10 for this place and the people who make it awesome.
07 April 2023 20:10
I can recommend Mike as one of the best physiologists in town. He has a wealth of knowledge and expertise in the field, and his work is highly regarded by his peers and clients. Whether you're looking to improve your physical performance or recover from an injury, Mike can provide you with the guidance and support you need to achieve your goals. I highly recommend him to anyone seeking top-quality physiotherapy services.
31 March 2023 19:06
Courtney was very thorough in explaining to me the cause of my ongoing issue with my knee. I look forward to hopefully seeing some progress to my concern I have had over the last 1.5 years

I returned to see Courtney on February 9th and I continually see results. We have added some strengthening exercises to my stretch routine so we will see how things go on my next visit. Feeling optimistic
09 March 2023 3:03
The team at Pivotal is phenomenal. They work together to help meet client needs and help you to achieve your health/physical goals. Their goal is to help you, because they care, and it really shows. With the help of the physiotherapist, and kinesiologists, I was able to reach my goals. I’m really grateful I found them.
06 March 2023 18:31
First time ever going to physio and Chelsea made it super comfortable and informative. Looking forward to my recovery
24 February 2023 1:59
I really liked the physio therapist Brandon, very patient and tried to relate exercises to my personal experiences to help me better understand both my injuries and my treatments. I would recommend coming here
04 February 2023 10:48
Very impressed with every step in the process. Mirelle (my PT) was fantastic, friendly, professional, and knowledgeable. The online booking and intake processes were also shockingly easy so I was simply able to show up at my appointment time and just wait for my appointment (less than 2 minutes). 100% would (and will) return for PT services as needed.
01 February 2023 2:22
Mirelle is an excellent therapist. She targeted the body parts that are impacted by the pain. She makes her clients comfortable by chatting with them. Excellent customer service and a superb personality and competent therapist.
20 November 2022 1:00
She was very helpful and polite very professional
I truly feel that she had my best interest in her work and her heart
26 October 2022 3:08
I felt that the therapist i had didn't do his job to his full extent. I felt like he didn't want me as a patient. He didn't spend much time with me.
25 October 2022 22:48
The staff were very generous and helpful and Lindsay is the best massage therapist I have ever met
24 October 2022 1:44
My wife Vilma thinks she is very lucky to have Meghan G as her Physiotherapist. She said Meghan is very friendly, knowledgeable and explains everything in details on her assessment visit.
04 October 2022 18:42
Had a therapeutic massage with Flora and it was amazing. I valued her approach as she emailed me with stretches based on my areas of concern. Excellent health care provider.
24 September 2022 15:33
Staff are professional and caring. Had second appointment with Evan.he's awesome! I would recommend Pivotal to all my friends and family. 5 stars across the board!
09 August 2022 13:28
Flora was amazing! She is very caring and extremely knowledgeable. The entire process was great and it was easily the best massage of my life. I instantly felt a lot of relief throughout my entire body and left feeling very relaxed. The office staff is also very nice. I’ll definitely be a returning any chance I get!
31 July 2022 7:41
I had a great experience at Pivotal. I was able to get an appointment quicky. Checking in easy. I was having back and shoulder pains from sitting at a desk for a long period of time, and Flora did a great job in getting rid of that pain. I felt completely better after just one hour. She always made sure I was feeling OK, and that the pressure was not too much. She was very friendly and made me feel at ease. She seemed very knowledgeable and knew what she was doing. Her room was also very clean and relaxing. I will continue going to Flora for months to come. Highly recommend!
19 July 2022 19:06
This was my first time getting a massage from this place and it was so amazing and professional. First when I walked in the place is so clean and had a great atmosphere the ladies and the desk were welcoming and super sweet. Second the massage I had was absolutely the highlight of coming here. I had Flora give me a massage and she was very professional very kind and amazing at her job. I left feeling good and waking up the next day feeling even better. Will definitely be going back to this place and Flora. Thank you Pivotal for an amazing experience.

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