02 November 2023 7:52
I’ve been seeing Craig for years. Easily the best physiotherapist I’ve been to. All the staff is super welcoming and helpful!
28 October 2023 3:25
Had a run assessment with Kim. She was kind and thorough and answered all of my questions. I have a great plan for moving forward now! Half marathon here I come
29 September 2023 23:10
Had a great deep tissue massage that was exactly what I needed. Quinn was able to very quickly identify the underlying issues in my problem areas and work efficiently in fixing me up. I have had many massages in my time and I will definitely be back here as he was a true professional and knew exactly what to do. Highly recommend!
18 September 2023 23:42
This place has the equipment and knowledge to get you your road to recovery from an injury
17 September 2023 16:07
Kim is amazing. She knows her stuff like no one else. I should have started going to see her years ago!
07 September 2023 2:54
I’m new to this place but I love it so far. The staff are knowledgeable and friendly. I would recommend this place!
02 September 2023 5:41
From the moment I entered Pivotals space, I was pretty sure I had made a great choice. After my session with Robyn and Tyler, it's a certainty. Robyn explained everything in easy to understand terms. The treatments she recommended and performed were very effective. Much more so than I expectec going in. Robyn is fantastic!

Tyler was a breath of fresh air! He actually demonstrated each of the exercises while explaining them to me. I found this to be extremely helpful in emsuring that I was getting the most out of my efforts. He was present enough to answer any questions while not being right on top of me during the work-out. Also appreciated sonI could focus. And the "cold hug" at the end. *chefs kiss*
I am ecstatic to have Robyn, Tyler and everyone at Pivotal to guide me back to health!
16 August 2023 16:31
I have seen Quinn a few times now. He is so personable and kind. His skills are amazing. He is really helping my back and neck. He remembers his patients and the reason you are there. He has even added a spot in for me when I was in need of a treatment really bad. I couldn’t ask for a better practitioner. I recommend him to all my friends and family.
06 June 2023 13:12
Mirelle is phenomenal. Im suffering from chronic lower back pain and she did an amazing work. Highly recommended
31 May 2023 8:57
Very professional and attentive.
I was very pleased.
I highly Recommend Pivotal.
26 May 2023 9:31
Kim is an amazing human being and was extremely attentive to my concerns. She explained the mechanics and thoroughly went through a treatment plan with me. I highly recommend her!
03 May 2023 9:56
Kim is the absolute best! Her knowledge and diagnosis is always spot on, and whenever I walk in a mess, I always leave feeling better!
27 April 2023 7:03
The staff is always on time on the appointment. Very good service, polite and knowledgeable staff.
21 April 2023 3:56
Very good experience for my first visit. Took her time to find the problem and made a difference from the very first visit. I would recommend Kim to anyone who is looking for a solution to living with pain.
14 April 2023 4:50
I have had issues with my shoulder but between Craig for physiotherapy and his team and Shantel for a therapeutic massage I am on the mend. They are all very knowledgeable and professional.
05 April 2023 10:41
The experience is always met with professionalism & care. Robyn and her team knows their stuff and it gives
me confidence as I heal! Thank you!
15 March 2023 17:00
Marissa is the best! I've seen a few physios over the years and have yet to meet one as knowledgable and friendly as she is. No matter what the injury, she gets me back to 100%. The facilities are Pivotal are excellent, all the staff is exceptionally friendly. It is a very welcoming place!
08 March 2023 17:08
A great experience with Quinn today. He was able to work on my tight neck, shoulders and back. 100% recommend and will definitely be back. Thanks Quinn!
05 March 2023 8:49
Raj is simply one of the very best Physio professionals I have ever experienced. Extremely knowledgeable, informative, respectful and genuinely focused on a positive outcome. This is reflected in the quality and attitude of the staff at Pivotal. Highly recommend!
19 February 2023 14:16
Kim provided consistently good assessment, diagnosis, and treatment exercises over the last 3 visits. Ample teaching of exercises and always leave with a sense control and confidence over the injury. Always supportive and cannot recommend enough.
02 February 2023 10:40
I have not been to many Physio facilities but this one is next level - starting with the employees. Very friendly, extremely knowledgeable and a plethora of techniques offered for the attention needed. My first visit with Raj and the rest of the pivotal team left me feeling encouraged about the rehab journey I am on. Highly recommended.
01 February 2023 3:37
Raj took all the time necessary to ensure a thorough assessment was completed, that I was confident in my understanding of the diagnosis, and clear on the steps required for rehabilitation. I am amazed at the level of care and validation I received. Truly thankful for someone 'hearing' me and committing to helping me get pain free.
01 January 2023 14:57
I’m so grateful to have Craig on my corner when I want to heal (and prevent) an injury. It is important to me to stay active and Craig is excellent at teaching how I can do that while also providing the treatment when exercise alone won’t be enough.
29 November 2022 5:12
Raj and Emily i think her name was (i have short term memory issues due to concussion) were both soooooooo amazing! They really helped to understand my injury and helped educate me so that I better understand my symptoms as well! Honestly the best physiotherapists I've ever been to in my whole life! I've never had someone share so much knowledge and information with me before to help me understand my situation better. It has really helped put my mind at ease, concussions are not easy to deal with bc you have more than just typical symptoms, also psychological symptoms that affect your mental well being. Thanks so much to both of you for helping me to better understand, I feel a weight lifted and it's the best I've felt in the last 30 days!
09 November 2022 18:27
Marissa is very knowledgeable and asked lots of questions. Have been dealing with sport related ankle issues for a long time. She set me up with some great exercises and the next day notice a decrease in the swelling. Very happy with my experience.
08 November 2022 8:13
Raj and Shantel are absolute rock stars. Those of you searching for the best in proactive health care, please take the time to see these amazing therapists @pivotal They are waiting for you! I’ve been in the industry for over two decades and I have never felt better. Thank you Raj, Shantel, Sarah and the rest of the staff!
04 November 2022 4:56
I have been a patient for over 10 years. The care, knowledge, understanding and support has been and continues to be outstanding. The digital support is excellent and is also very much appreciated. Thank you.
31 October 2022 1:29
Explains procedures well and always looking for feedback. Therapist is patient and very knowledgeable.
07 October 2022 17:41
Love this place! Craig and the staff are all knowledgeable and so helpful. The atmosphere is friendly. I will never go anywhere else! Thanks guys!
03 October 2022 22:49
Great place and staff for physical rehabilitation. I've been here a lot and I can say they do a great job here.
13 September 2022 17:08
I have been seeing Kim at Pivotal over the last year for various injuries that I have. She has helped me with knee and wrist issues, as well as a current muscle strain that I have had. I've now referred several of my clients to her and she's also been able to help them as well. I would highly recommend Kim & Pivotal. They have a beautiful space and everyone is super friendly there!
12 September 2022 12:16
My physiotherapist Farhana was so amazing. Her bubbly and sweet personality made me happy and I'd look forward to going for my physio sessions. She is beyond kind and was thoroughly knowledgeable in all aspects of my recovery which was key in my healing journey. Going through pain and trying to heal is no fun but going to this location and it being such a relaxed and friendly atmosphere made it a lot easier! Thank you to all the staff for a thoroughly enjoyable experience. You guys really are the best!
10 September 2022 17:54
Robyn was great, I got useful information I needed for my injury as well as exercises and treatment to do on my own.
02 September 2022 21:26
Craig was kind and knowledgeable, and helped me to feel hopeful about rebuilding my body after some big physical trauma. Love the faculty too!
30 August 2022 1:56
I felt much better. She concentrated on the areas I had put in the form before going. She had read the form and knew what I needed.
Excellent. Will use her again and Bonus; it was all covered by insurance.
29 August 2022 6:47
The best experience I have had in visits to physiotherapy, all very professional. Kim makes you feel comfortable and reliable, very good explanations and very good treatment.all the staff are very attentive and friendly, in addition to showing professionalism and seriousness. Very well organized facility, everything very clean where you feel the good energy, I recommend it first for sure.
17 August 2022 2:59
A great physio experience. My therapist Raj took the time to thoroughly explain all of the tests he was performing on my injured knee. Definitely feel more confident when it comes to understanding my body and its current condition.
13 August 2022 6:07
I had an incredible first experience at Pivotal Physio! The booking and form filling process was so simple and easy to navigate. They put in so much thought to simplify each part of the treatment process. It felt more like a Spa Day than going to Physio, everyone was so friendly and engaging. Results are what I went there for and that's what I got! The treatment and exercises unlocked so much energy within my body. I felt so good after the treatment. I highly recommend Robyn and Pivotal Physio
12 August 2022 15:56
Raj is highly knowledgeable and always engaged with the patient, he makes you feel very comfortable and at ease. His explanations for procedures were easy to understand even for me haha. His protege Bryson has a bright future in the industry as well, very nice to meet and work with him for the 2 sessions I was able to.
12 August 2022 9:07
I got muscle strains while lifting stuff at work and went for physiotherapy at Pivotal High performance centre. Dr Mirelle and Dr Byron were awesome and they went through some great exercises and pressure therapies with me. I felt my pain subdued after the therapies and hope they’ll be fully gone by the end! If you’re looking for a physiotherapist, this is the place to go:)
08 August 2022 2:56
This Pivotal Physiotherapy High Performance has been quite beneficial to me since my employment injury. Thank you very much for everything you've done for me, especially for assisting me in getting batter.
05 August 2022 23:47
Raj, demonstrates a very professional approach to personal services. Other staff in the clinic are equally as helpful.
17 July 2022 21:30
I visited Pivotal for the first time today and I was BLOWN AWAY with the care I received from Kim Gibas. She was thoughtful, caring, and so positive. Her attention to detail really made me feel like she cared about my situation. THANK YOU for such a wonderful experience, I will absolutely be back.
22 June 2022 6:15
I really liked the detailed but understandable explanations provided by the physio. Additionally, there is a 'gym' right there and a kinesiologist to guide me through a set of exercises to ensure I knew what to do and how to do it correctly. The physiotherapist then followed up with me regarding questions/feedback. Other physios I've seen have given me exercises but no 'onsite' gym nor kinesiologist. This approach.seeing your physiotherapist and then a kinesiologist in the gym.makes so much sense to me.

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