02 May 2023 17:50
Bill is awesome I've never been to such an honest and up front mechanic. Had my jeep in and out very quickly. 100% recommend the joint.
15 October 2022 13:37
I took my car here on a recommendation from a friend. Unfortunately I was very disappointed in this service. I went there well knowing I had a bad bearing and told him previously I was told back passenger. This shop does not use stethoscopes or this wouldn't have happened. Upon picking up my vehicle I was told the location is unknown and they did want to replace it if they weren't sure. I was verbally recommended to continue driving my car and try to figure out where it was myself, but swering back and forth at certain speeds. Then to top it all off, was charged a half an hour labor ($70) for a problem I already knew I had. I called the previous shop I used that warned me about it and asked what they used to diagnose it. A shop no bigger and a job done with in days of my phone call. I'm a stickler for good mechanics, and this service was not what I wanted or paid for!
11 September 2022 13:14
Stand up shop, won't nickle and dime you. Will even suggest other shops to help you get going! Great honestly!
20 October 2021 22:42
Bill changed the rotors and brake pads on my 2011 Sante Fe Sport. Great job. Thanks to you and Bonnie. Sandra
29 September 2021 20:05
Bill always does outstanding and efficient work on my vehicle and vehicles in the past. Always recommend him to others! The best in the West!
15 May 2021 13:24
I spent some time searching for a mechanic knowing it can be hard to find a good and honest one. I found Premium Automotive and could not have chosen better.

They were swift and clear with me on what needed to be fixed  and what could have been left had I needed to save money. My vehicle was in and out with no fuss and is handling great now. The price in the end was quite a bit lower than the initial quote as well. I am very pleased with the service I received and would recommend Premium Automotive to my family and friends.
26 April 2021 13:13
Friendly, efficient, excellent work, been going there for a number of years now I would definitely recommend.
31 January 2021 19:04
Well very knowledgeable on vehicles prompt and experience explains in detail of problems how can be fixed. Office / management is very wise to explain questions a customer may have towards work in question. Good job)
13 December 2020 8:26
Great service! Upfront and honest mechanic. Got both my control arms and tie rod ends replaced. Took the time to show how worn my bushings were on my old control arms. Family run business highly recommended.
27 October 2020 0:55
This is a great place with wonderful people! They worked hard to fix my vehicle, and make sure it was done right, and kept me updated the whole way through. Had previous experience with a poor mechanic, so was wary, but these guys are just great, and affordable too! Only place we’ll take our cars now!
20 October 2020 12:26
Great service! Friendly and welcoming. Tell me exactly what I need to do to keep my car running smooth!
24 May 2020 20:04
Bill and Bonnie make a perfect team up front, honest. We will be moving out of the city, but even though it is a 45 min drive it is worth it for quality work at a great price.
17 May 2020 19:47
March 2019

Still getting Bill to do all of my Auto repairs. Am even going to get him to do the timing belt on my Lexus and I a really picky about who works on that car. Really happy with the quality of work at reasonable prices. Yes there are cheaper but the quality is no where near as good. Nice to see an outfit with straight 5 star rating, not a single complaint because they treat their clients right!

Moved to Edmonton a while back and needed some auto repairs done. I was referred to Premium from 3 of his existing customers when I posted looking for a good mechanic on Alberta Outdoors. Their recommendation worked out perfect. Straight shooting fellow, reasonable prices and quality work, done on time and as promised. I will definitely be going back for any other work I need done.

He also recommended I get the guys next door to do the oily rust protection treatment since my 25 year old 4Runner is in perfect shape. Talked to them and will be getting that work done as well.
17 March 2020 9:40
Nice couple own and run this shop. Been going there for almost 20 years. Quality workmanship and they don't fix things that you don't want fixed. They will advise you on problems they recognized on your vehicle.
16 March 2020 15:25
By far the most honest and quality service. The only problem is that they fixed my one car too good that it never broke again!
05 October 2019 13:06
Best automotive repair shop in Edmonton! The owners are also the technicians and will take time to answer questions and personally show you the things that need to be repaired. They will not rip you off or try to up sell. They will do what is needed and offer suggestions to what repairs can wait. Expert professionals, amazing service with relaxed atmosphere and good shop rates. They also give DISCOUNTS to 1st RESPONDERS AND MILITARY!
16 July 2019 15:58
Only place I trust. Have had work done here that I couldn't do myself and have been very pleased. Highly recommended.
02 June 2019 0:44
I was referred to this place. I was wanting an honest place to take my vehicle. This is the place! My auto dealer wanted to charge over $2300 and told me so many things needed to be done. My bill from premium was a little over $300 - 80% savings. This is why I never get work done at an auto dealer.
24 April 2019 9:37
I have been taking my vehicles to Bill at Premium Automotive for well over 10 years and they are UNFAILINGLY AWESOME! Save me money every time, are honest as day is long, and provide an exceptional level of customer care and service. I have recommended them to all my friends and everyone who goes there once, never goes anywhere else again! Love Love Love this business!
17 February 2019 4:16
A great local auto shop. Bonnie and Bill are both fantastic, going above and beyond to help their customers. And they never try to upsell you, they always tell you exactly what you need and what you don't.
30 November 2018 4:41
Bill and Bonnie run the show here and they are bang on. Bill only fixes what’s broke. And he was a good resource for when I was doubting someone else’s repair quote. He saved me from a unnecessary repair bill, to the tune of 4900 by a Chrysler Dealership on Fort Rd. Bill and Bonnie will do what they can to get you back on the road ASAP!
99% of his customers are repeats for a good reason.

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