29 August 2023 4:00
Bad receptionist, wrong information was given.

Lots of wasted time

Please improve this
21 August 2023 8:53
My recent experience with One World Medical Center was both disappointing and frustrating. I was assured by a receptionist that Dr. Tran would be available to see me the next day when I visited the center. Based on this assurance, I made the trip, only to be told upon arrival that Dr. Tran was on holiday.

The fault lies solely with the reception staff who misled me despite knowing about Dr. Tran's unavailability. This not only reflects poorly on their professionalism but also caused unnecessary inconvenience. The center needs to prioritize effective and accurate communication to prevent such instances. It's unfortunate that my time was wasted due to their lack of responsibility. I truly hope that improvements will be made in this regard.

How difficult is to provide accurate information? Is now being a receptionist a more difficult career than an astronaut?
26 June 2023 7:26
My recent encounter with ‘One World Medical Center’ was far from satisfactory. The receptionist was extremely incompetent for the position and their inefficiencies wasted a lot of my and other peoples time. It was clear that they were not up to the mark and displayed a significant lack of competence.

Adding to the disappointment was a striking instance that occurred on the same day. I met a person who had been asked to come to the center, only to be informed on arrival that there was no space. This showed a clear lack of communication and respect for patients’ time.

The state of affairs at ‘One World Medical Center’ is alarming and urgent improvements are needed. The center is supposed to be a place of care, and it’s disheartening to see such a disregard for patients’ needs and time.

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