Public Storage

The people there are amazing. I was having issues with paying sometimes do to lack of work and different pay schedules. They worked with me as long as I called in advance and let them know.

Ross is the one who helped me & he was very polite & out going guy highly recommend public storage!

Initial review: RED was an amazing associate to deal with today. Although his non busy day he expected, turned into a busy one, he was very polite and took the time to show us the storage unit, answer any questions we had, and was amazing when it came to my special needs child that we brought with us. He was non judgemental, and was beyond friendly! Keep up the amazing work Red! We will be around Centre Ave several times in the next while and will keep enjoying the friendly faces of staff on site!

He even informed me that the company is hiring and suggested I send in a resume (which I plan to do shortly), so MUCH appreciated! Kuddos out to Red!

Update: just moved out. Ross, Della, and Sean made it a pleasure storing with this location! Thanks for the great service over the last couple of years!

Both Shawn and Rob were amazing, they went above and beyond to make sure I got what I needed.

Thank you to Ross and all staff at Centre Ave NE location. Best staff ever working there. Much attention to customer service, and always pleasant and accommodating. I will definitely be referring friends and family here.

Ross and Della at the center Ave location have been such amazing people, very polite and caring, I recommend them getting a raise or promotion, that's how I see it that's my opinion, if I every need storage again I will make sure to go see Ross.

I have to say that although the situation was not optimal, the staff at the center ave NE, location have gone out of their way to provide exemplary support and customer service. Della is by far the shinning star of this location. Della is knowledgeable, approachable, and truly enjoyable to have worked with!

Once again fabulous service and special care taken by Sean to help me figure our my storage solutions Excellent staff 5 stars for the team there

Great people to deal with. I really liked that you could simply add time to your rental without any hassle or long term commitment, which i needed to do.
I was impressed at how clean the facility was. I would definitely be a customer in the future should i need a storage unit again.

Had a great experience with downsizing the lot I had. Ross listened to my concerns and even took a look to help judge exactly what I needed for a unit.

All in all, saving me $100 a month from my previous bill.

Thank you to the PS team. Would always recommend based on the cleanliness, service, ease of access, and price. Keep up the great work.

Great customer service, great staff, Mr Ross Carmen was outstanding, will definitely recommend this place

Greatest friendly staff, hours are flexible, never had a hassle using these guys. I would definitely bring bussiness back with them.

Their facility is clean and secure. The staff are helpful and knowledgeable. It’s easy and convenient to pay on their website. I was happy with my experience here.

I've rented from several public storage facilities, first time here and the staff here were just as helpful as always.

Laura and Ross were very professional and helpful, and I was impressed with the clean and well-kept business surroundings.

Staff was really courteous n knowledgeable. Everytime I called I was helped with a smile. I rented for over 2 years n the units were heated n very accessible. I'd recommend Public Storage to anyone looking for Storage.

Incredible staff. Always great with messages and reminders, respectful and friendly. Was a pleasure dealing with this organization.

I have to say that although the situation was not optimal, the staff at the center ave NE, location have gone out of their way to provide exemplary support and customer service. Della is by far the shinning star of this location. Della is knowledgeable, approachable, and truly enjoyable to have worked with!

Very helpful getting me a tiny storage to store some tires. Professional and efficient. Thank you

I was welcomed when I walked into the office. The guy that served me was very good and explained the rental cost and safety of the storage. I'm very satisfied with this company.

TV

The attention of mr. Ross was more than excellent, he is a person who knows how to do his job with a great attitude and joy

After looking around at a few places, I found the staff at Public Storage to be very accommodating. When I got to the site I found the were neat and organized. The storage unit was clean and ready to go.

The service was great very helpful and kind. Answered any question I had. Sean and della were amazing.

I needed a place to store some Airbnb furniture and ended up here. Ross and Della were absolutely awesome in helping me with all of my questions, concerns, and needs. They were extremely friendly, respectful, and polite. The customer service was incredible, based off that service alone, I will be coming back here anytime I have storage needs. Thank you!

Sean and Ross were great at helping me get a store unit for my retail store. They were helpful and friendly and the whole process was very fast and smooth.

Sean was friendly and knowledgeable in helping me find what I needed for storage.
Facility is very clean and they have all you could need to pack your items to get them ready to store.

I reserved a unit the night before and got a call the very next morning by a wonderful rep named Maria!
She was very informative and helpful.
When I went in to sign and pay the very same rep Maria was there yo help me.
I swear she was so informative, and explained things, that there is no misunderstanding if storage wars ends up with my stuff due to lack of payment.
Anyway I’d recommend the center avé location any day. Again she very polite, friendly and cheerful.
Good work ladies!

I had to make arrangements for storage in a short time and all it took was one call to public storage. They were very professional, courteous and in no time had accommodations for my storage items. Thank you Public Storage for taking my stress away.
When I moved my storage from the unit my movers forgot an antique teacup cabinet behind in the lobby. I called to find out that it was still there and they were kind enough to put it in a locked storage until my arrival to pick it up. Lastly a gentleman, I believe his name was Cameron assisted me to get it into our vehicle. What wonderful service you provided. Thank you.

The staff at this facility were very friendly and helpful. Facility is nice and clean with great access.

Nice place, secure and staff are polite, so thank you Della for a good experience. I recommend this place.

Personal is really courtesies and well prepared, I only thought that was going to be cheaper with the 50% discount.

Just finished securing a new space at the centre street location and the gentleman working were awesome. So helpful, so courteous and professional. I would definitely recommend this storage facility over the competition.

Very fast and efficient at getting me registered and on the way to using my rented space. Also great deal for the first 3 months at 50% off. And service at the counter was very pleasant. Cant rember the name of the new lady but i can tell she had a great welcoming smile that radiate through her mask! Just wish they were open 24 hrs.

Very good customer service from being to the end. The process was very clear and easy to follow. Manager and assistant manager were very kind and friendly.
Thanks Red and Chris for your help, very well done!

The location is nice and clean and efficient for storing BUT the sign up and show you around process took about 4X longer than it should have. Maybe some people need to be walked thru like a Grade 3, but it for sure was a time waster for me. They require you to actually go physically in to see your ID which is ridiculous since you can buy a house virtually from anywhere in the world. Need to come into 2021. But overall the staff was very pleasant and helpful.

We had a lovely experience working with Christle this morning who assisted us with all of our needs for long term storage. She was friendly, knowledgeable, helpful and answered any of our questions relating to the offer to lease. Pure professionalism! It is our first time storing our stuff and she made the transition so easy for us. Thank you Christle and Public Storage!

If you rent it out, it's great, don't mind the size, but the storage size is not as specified.size 5x10 feet but only 5x 8.6 feet.meanwhile they charge each size. Items that are 9 inches long cannot be placed in size 5x10.while other places rent the size 5x8 exactly 5x8 and maybe more.

Clean facility and super polite, friendly and helpful staffs ; I highly recommended this location.

I highly recommend Public Storage! I was in a tough situation and they were so understanding and helpful! I appreciate everything they did for me and will definitely be using them for any future storage needs!

Good efficient experience, both checking in and checking out.

Ive taken off one star, because many of the "4 foot x 4 foot" storage lockers are much smaller than advertised; some were closer 2.5' x 3.5'.
I looked at several with the staff before we found one that was the correct, advertised size. So make sure you confirm with them what size you are actually getting!

Will and Della were very accommodating and were very helpful in providing us with best options! You two rocks! You the best! Thank you

Emergency move out and I called to book a reservation. I was pleasantly taken care of by Kevin at their call center who had processed the booking within 15 mins. When I arrived at the location I was greeted and helped within 10 mins and was shown the unit prior to agreeing to anything.
With this being my first experience with Public Storage I would highly recommend them over a competitor, we all know them by the "-" in their name.
Please keep up the amazing service and I will definitely be back if needed!

I had a fantastic experience with Public storage.really accomodating with your questions. Della helped me a lot, she guided me the whole process.thanks again Della.

I recommend public storage if you need a storage

The location at centre Ave and Barlow tr is very friendly

The guy there his name is RED very friendly very helpful and very cool

Thnx RED

BEST REGARDS

I had the need for storage in a short interval and found the perfect size for my needs. I like that this is very clean and people are very nice.

Great experience! Right from call to Della and the check in with Red, the experience was great!
Informative and knowledgeable, helpful and speedy processing. Would recommend and use again.

Would give them 5 stars but the loading dock entrance was weirdly small to get the dolleys through. Seems like poor design, but wasn’t a huge deal! Just took some maneuvering

Best experience and it was my first time renting a storage unit. Would highly recommend because of the customer service I received from both Della and Red!

I've recommended Public Storage several times to friends and have rented their facilities whenever I've had need. It's always been a great experience start to finish and this time was no exception. The buildings and units are very clean and well maintained, and they have excellent security and customer service. Red was extremely friendly and helpful. The whole process took no time at all, was completely hassle free, and thoroughly enjoyable!

We had a wonderful experience today at Public Storage on Centre Ave. Bill, Della and Linda were wonderful. They took very good care of our needs. I would definitely recommend this location, you will definitely get what you need there

The staff were very helpful Carmen and Red, very professional, great customer service, very informative and the process went very smooth. Highly recommends them

I would recommend Public Storage for anyone looking for a storage option. The staff is friendly, personable and helpful. Rates are really good compared with other storage facilities with great business hours and very clean.

We’ve used public storage for years now and it is always a great experience. Red helped us today and he bailed us out with a great price and a unit big enough for all our belongings. Same day rental! Thanks for your help Red at Public Storage 5/5:)

RED was an amazing associate to deal with today. Although his non busy day he expected, turned into a busy one, he was very polite and took the time to show us the storage unit, answer any questions we had, and was amazing when it came to my special needs child that we brought with us. He was non judgemental, and was beyond friendly! Keep up the amazing work Red! We will be around Centre Ave several times in the next while and will keep enjoying the friendly faces of staff on site!

He even informed me that the company is hiring and suggested I send in a resume (which I plan to do shortly), so MUCH appreciated! Kuddos out to Red!

Red and Fitsy were super helpful and accommodating. I would recommend this facility. The price is reasonable in my opinion, especially with the current promotion. Thank you both.

The staff was friendly and very efficient in the details of the interaction. Very swift and not time consuming the staff was professional with personality to help with our storage needs.

Della and Red always greet you with a smile. They are kind, courteous, and will go out of their way to serve their valued customers. My experience with them has been always positive and o give them 5 stars to show my gratitude. Good job, keep up the good work.

So far, my experience has been good. With the exception of losing a piece of one of my collectables, getting my stuff up to my storage unit was relatively easy. I did need assistance from some of the other patrons to understand how to use the one elevator as it does not operate like most did. I need to press the 2 button and press and hold the close door button to get the elevator to work.

Gerry and Inderjit were very accomodating and made the whole process simple and painless. Everything was clean and bright. I highly recomend this place for your storage needs.

We used this place a couple of times, and it will always be our go-to choice. Friendly service, great prices, and excellent location are just a few of the great things about Public Storage!

Professional, friendly and knowledgeable. Their advice was extremely helpful. I have used them for a number of years on different occasions and in different locations and always top shelf service. I wouldn’t even consider using anyone else.

The people who work there are fantastic. They balance being quick with being thorough. They are also mindful of how they can assist, for instance, with a mover waiting in the drive while you fill out paperwork. If I was only rating the staff, I would give 5 stars even though I think 5 stars should be rare. The facility is fine, just not a 5 star facility (i.e, perfect or very near).

Very nice people to deal with and a clean and easy to access storage unit. This is my second time using them and I would definitely recommend them.