Pure Wellness Studio Ellerslie

Went originally to help with a change in ergonomics at my office. Matthew Hebert was fantastic. Went back and will continue to go. In the Summerside area there are quite a few places to go but none are as clean and professionally staffed as Pure Wellness. You can tell by the continuous clientele coming and going always with a look of relief and peacefulness.

They only looking for money, did not give good massage, work only 25 minutes and charge for 45 minutes, not recommended for others

Having gone through massage school myself I am very picky about my therapists.
I have been a regular client if Paige’s for the last 3 years and she is incredible.
Having a physical job, she helps my body stay injury free and focuses on the problem allowing for better treatments.
I can’t say enough good things about Paige!

After years of bouncing between RMTs, I found Paige at Pure Wellness and I couldn't be happier. Not only she is highly proficient at the service she delivers she also does care about the customer, their well being and on top of all she is an awesome human being. Every appointment she made me feel welcome and cared for and I don't plan to change my appointments to anyone else any time soon. Highly recommended.

I was having back pain and thought going for massage can relax and release all the pain but my therapist Paige she actually made it worst.
I have a lot of pain over my back, lower back pain going all the way down.
Will never refer anyone there.
Very bad experience.
Only reason I gave one star because staff was friendly.

Paige is fantastic. I'm a little hesitant to share this as I would like to keep her all to myself. However, if you are wanting an excellent massage she is the lady to see.

Yesterday I had the pleasure of seeing Paige! I told her a bit about what was going on and she was very helpful and gave me some homework to help worth my chronic pain issues. The massage was catered to what we discussed and it was so refreshing having someone so in tune with the muscles of the human body! I, of course, booked in again to see her as I trust her abilities and I should point out her kindness was immediately what made me feel at ease, which is very important, I feel, when finding a massage therapist!

I have been looking for a new place to go for massages for a long time and I recently had two appointments, one with Paige and one with Brianna. Both of them were great, very strong hands. I highly recommend seeing either of them:)

I’ve had a handful of massages with Duel Kamali so far, and he’s the best massage therapist I’ve seen. He assesses what my muscles need, and uses a wide variety of techniques. My favourite is the silicone cups and the TMJ massage! He is very professional, respectful, and ensures that I am snugly covered at all times. I won’t go see anyone else. Highly recommend.

My therapist Ryan, has done the best work on my back and neck. I suffer from Degenerate Disc Disorder in my neck, and he has managed to alleviate all my pain and grant my neck the proper range of motion it requires. He also give pro-tips on stretching and ways to help manage the pain in between treatments. He is relatable as a person and very easy going. I would 100% recommend his time.

I've been seeing Elica for a few years now! There's no doubt, Elica is amazing. She is personable, reliable, and professional. Elica is highly knowledgeable and will answer any question you have. Plus she is very accommodating. I highly recommend Elica, you won't be disappointed:)

I have been seeing Elica for close to 5 years now! She certainly knows how to take care of you! We always have a great conversation (yes I am a chatter lol) and I always feel GREAT after a massage! Professional, knowledgeable, reliable, friendly and will not let you down! Love this girl!

For the most relaxing and put you to sleep massage please see Elica Padovan at Purewell Wellness Studio Ellerslie. She's got the best hands in the business.

It is clear to me Pure Wellness has zero issue with hiring misogynistic and inappropriate employees and had zero support for the trauma that it caused me. My massage therapist is a misogynist who shared his beliefs that men are being attacked by women and men are the true victims of the Me Too movement. I was then berated for my left wing political beliefs leading up to the federal election. We fought verbally all while I was vulnerable on the massage table and walked out after I was on the verge of tears. I spent an hour crying in my car.

The manager dismissed my incident report and ignored my attempts to have a discussion about it. I am forever traumatized from having a massage. I will never support this company again and I am ashamed that I did previously.

This place is both thumbs up. Their reception & room is very neat. The staff are friendly and accommodating. I have a back & shoulder problem from MVA that is hell, but Elica Padovan, oh boy! Outstanding! Shes very good at what she does. I recommend her, you wont be disappointed!

Duel was able to fix my neck, shoulder and back. His techniques are amazingly successful. I woke up worried because I could barely lift my neck and was in so much pain. After only one session I could turn my head free of pain to both sides.
He was very professional and polite.
I really liked the way he asked about my comfort levels and made sure I was comfortable the entire time.
I felt very comfortable with him and will definitely be booking with him again when I need more work done.
Thank you Duel!

Went there for prenatal massage and acupuncture for my first time!

I felt completly comfortable while I was getting my acupuncture done being pregnant and my first time their acupuncturist is amazing! And at 30 weeks pregnant it really gave me alot of relief in my lower back, hips and shoulders.

They have special pillows for the massage and I was actually able to lay on my stomach and all the pregnant ladies know how much we crave that! It was total relaxation for the 90 mins.

Couldn't say enough great things about them!

Ryan Carr was absolutely amazing. He gave me a deep tissue massage and it was the best massage I have ever had. He had the perfect amount of pressure and warned me when there were tight areas he would be working on. He consistently made sure I was comfortable. There was a combination of chatting and relaxing silence which is what I prefer. I will definitely be going back and highly recommend him!

Elica is hands down the greatest at what she does! Worlds best hands always had me leaving so refreshed

Went for my first acupuncture treatment with Janice today. Immediately felt relief from pain i have had for 3 months. Amazing! Will definitely be back!

I saw Elica for a massage at Pure Wellness Studio and she was FANTASTIC! I had just ended a 10-day volleyball training camp and had lower back pain, shoulder pain, and neck tension. Elica took note of all my sports injuries and soreness; she worked on any tightness I had and even asked if I’d like to try cupping. This was my first time trying cupping and LOVED it. Within the next few days I noticed a remarkable improvement in my body and could move it comfortably again. This allowed me to begin my training off-court normally again. Yay! Thank you, Elica.

I visited this wellness studio just this morning today, perfectly happy and satisfied with the service they provided.
The customer service was welcoming, and therapist was so helpful. I went with the RMT, Jillian, she is quite knowledgeable and technical. I also recommend you to go with Jillian if you are wondering about good massage therapist in south Edmonton.

I recently moved to the South Side and was on the hunt for a new massage therapist. I came across Elica at Pure Wellness a few months ago and I’m so pleased with the service thus far. She definitely takes the time to listen to my aches and pains and caters to my needs, whether that be pressure or areas to focus on. Thank You Elica for always making my massage experience a relaxing one!

Just had my first massage with Elica and it was excellent! Always tight and sore and Elica did a great job of relaxing and working out sore spots.

It's my first time to experience Cupping, Massage and acupuncture.the results are Perfect, Ms. Janice is very excellent and friendly I highly recommend her, my back pain and tight muscles are gone.

One of the best massages I've ever had. Ask for Erin Donkervoort. She is literally the best person to get a massage from. I haven't been a big fan of massages and never really felt that. "oh man I feel so much better" feeling before but after my first 90 min massage, I felt so relaxed. Like, I hunch a lot because I have bad posture but it was the first time in a while where I felt just.loose. I can go on and on but ya, definitely head over to Pure Wellness Studio over on Ellerslie. You'll be glad you did!

I have been seeing Elica for over 2 years for massage therapy. She is very good at deep tissue and great at communicating when opening are available or reminding you about your upcoming appointment. I would fully recommend her, k have already recommended her to 3 others!

I have been visiting Pure Wellness studio for years and years. I am always so impressed with the therapists hired - I have never had a bad massage at Pure, and I have recommended Pure to others many times.

However, lately, I've been disappointed with the environment at the front desk and the customer service. For many people such as myself, my massage is the only time I have to de-stress and relax in my week, day, or month. On one of my most recent visits, the woman at the front desk seemed visibly stressed out (certainly not calm), and she even walked through a door ahead of me and let it slam in my face. Tonight, it was extremely loud in the front area as I was leaving my massage. I understand that everyone has off days, starts to feel at home at work, or maybe wants to express excitement at seeing a long-term client and catching up with them. Believe me, I get it! But it's so important to me that the studio be a calm and relaxing environment where people are encouraged to be as quiet as possible, which to me, is proper etiquette for any client, but especially staff. On more than one occasion, it's sounded like a party, rather than a massage clinic.

I don't enjoy leaving semi-negative reviews. I try to take the time to write positive reviews for local businesses when I have a great experience, but I do feel this is worth noting, as for many people right now, having a space to de-stress and practice self-care is so important.

Some suggestions I am happy to leave for the staff are:
- Cute lettering on the feature wall for people to see as they walk in saying, "Shhhh, relaxation in progress. Please speak quietly. "
-Training for staff to learn how to de-escalate sound (If someone is speaking loudly, respond quietly, and they will likely catch on and match your tone)
- To make every effort not to show personal stress to clients. Head to the back room, get a sip of water, take some deep breaths (I really do know we all have off days), but make sure that your presence serves to calm clients in every way. The customer service element of never elevating someone's stress (even though I'm sure it is always unintentional) is so, so very important.
- I understand it isn't possible to sound-proof rooms. An easy alternative would be to invest in white noise machines inside every massage room and have them placed by the door.
- Close off the barn door to the front entrance so that there is some separation
-Perhaps on check-in, when signing COVID forms, staff could offer to pre-run benefits and take payment before the massage so that it is easy to leave calmly and quietly at the end and avoid having too many voices and too much going on at the studio entrance.

I still want to give my business to Pure, and I have to reiterate that the therapists are outstanding. I am posting this as I hope management takes this seriously and future experiences are different.

I have been coming to Pure Wellness for 10 years now. They have excellent massage therapists and amazing workout classes! Highly reccomended!

I have been Elica’s client for years and she is very good at what she does, I see her at least once a month for my back and shoulder problems, and always feel rejuvenated after her massage. I highly recommend her!

I do recommend Elica! The best in her field, me & husband loved it and will keep coming back?
Come see her you won't regret.

I went in right after phase 2 COVID came into place, I was really impressed with how they handled everything. Temperature checks for customers and employees, everyone had masks and gloves, the offered to wear full face shields and have 30 minutes between appointments for sterilization. I couldn't have felt safer, as always the customer service and massage were top shelf, thanks Pure Wellness!

The part that has kept me at Pure Wellness studio Ellerslie are the great massages I have had from Elica. She is thoughtful and thorough in how she approaches your issues without assuming that each session will be the same as the last.

I’ve experienced a lot of improvement in my neck/shoulders/lower back and have reached a point where my treatments are less urgently needed due to Elica’s help.

I have already and will continue to recommend Elica to my friends, family and co-workers!

Thanks Elica!

I go to the Pure Wellness fitness studio once a week for personal training. The studio is very nice - it’s clean, has a wide range of equipment, and has a nice washroom and change area/lockers too! I have been going here for over a year and don’t see myself stopping anytime soon! I see Holli Mack for training and would recommend her to anyone. She is friendly, accommodating to different needs, always has fun and different workouts planned each week, and makes to whole experience fun and welcoming! Definitely recommend this fitness studio!

Janice Huang I feel is one of the most in tuned message therapists I have yet to experience. I will continue making appointment with her to further and better my wellness. Thank you Janice for the care and attention you give to your clients.

I had a great massage by Janice Huang and she was incredible! She understood exactly what my pain was and where to focus on. She also used sliding and stationary cupping. Overall a great massage.

My husband and I have been going to Raelynn B.for massages for the last 2+ yrs and she's just wonderful. She's great at what she does, super accomadating and never been anything but polite. I also recently purchased and gift card and booked a massage for my sister for Christmas and somehow misplaced the gift card beforehand. Massage therapist Ryan and manager Mariam (so?) We're so very helpful and saved me from losing out on $135. They were able to help me out by transferring the lost card's balance to another card for me and I'm sooooo thankful for their help.

Thank you Rhiannon for my amazing first massage at the clinic! The mood of the room and essential oils were so relaxing and enjoyable. The light chatter we shared was also appreciated. She listened to what I wanted and needed, and I felt extremely comfortable during the 60 minute session.
The pressure she used was just right, and I appreciate her asking me if it was just enough.
Thank you for making this a relaxing experience.just what this mama needed today! I will be back!
Also, thanks for the extra 5 mins!

Worst experience ever had.
First of all she said they are running behind the time but that doesn’t mean you skip the massage.
I went for full body massage and she didn’t even touch my arms and hands. After being asked to do so she said we are getting late thats why.
Come on if You getting late or running behind time then cancel the appointment rather then give a bad experience to customer.
Secondly I told her to have little extra pressure but she didn’t even bother to listen. She was doing her own style.
Will never recommend anyone.

Elica Padovan is amazing, I have been going to her for the last 4 years, use to see her on Roper Road, then she moved to the Ellerslie location and I followed. She makes sure you feel welcomed, and her massages are 110% great. Defiantly 10/10 recommend her for all your needs at Pure Wellness.

Ben is a great massage therapist! I did not feel uncomfortable with him and he knew when to talk and when not to talk. And I felt relaxed when I left.

Paige was absolutely fantastic! She listened to everything I had to say, and did what I had requested. She does amazing deep tissue massages. Very professional and polite! Thanks again paige!

My husband and I have been seeing Elica and she is hands down the best RMT we have ever had! Her deep tissue massage is incredible, she definitely knows how to work out any muscle tightness you have. She has also been incredible for massage post partum and knows the right way to massage away the aches and pains that come with child birth and carrying a baby around all day! Highly recommend Elica!

Love Elica Padovan she always does an amazing job at getting rid of those terrible knots in my shoulders. She makes it super enjoyable while working out the tough stuff! Direct bill is also a great perk!

Had a massage with Brianna Zakariasen and can honestly say this was the best massage I have ever had. Perfect combo of working out sore muscles and relaxation. Will be coming back 100%

I found this place by chance and I am so glad I did! Tracy is amazing - she is very friendly, personable but also tells you what you need to do to improve your health. She noticed that I wasn't aligned properly and recommended I see a chiropractor. I'm so glad I listened to her as she has helped me improve my quality of living immensely. She is hands down the most knowledgeable massage therapist I've ever had.

All of the staff are very friendly and I enjoy coming here. They also direct bill which is a perk!

Acceptable massages both times I went. Allowed me to be chatty once and also not-chatty-at-all the other time.

I’ve been going to Pure Wellness Ellerslie for a few years now. The employees are skilled and professional, the studio is always clean and the billing is fast and easy. I would (and do) recommend this studio to others. If you are looking for an experienced and skilled therapist, I would especially recommend Elica. Elica always asks good questions and is able to assess my massage needs accordingly. She does an absolutely amazing job!

I have only had great experiences with Pure wellness studio. My therapist was Elica and she does a phenomenal job! She has the sweetest personality which helps you be more relaxed and she does an amazing job as Therapist! I have become a regular. Thank you for always making my visit a positive one.

I go to Pure Wellness at least once every two weeks, and see Elica. She is so amazing. She works with you and what kind of massage you are looking for, and she tells you where your body needs more time and attention! I would highly recommend her!

I have been seeing Elica for a few years now at Pure Wellness Studio. She is so amazing. She gets all the deep knots out, she makes the right amount of conversation, she makes the whole family feel at ease and adjusts her style to meet our preferences and needs. She even texts me when she has openings at times that I prefer. She is the BEST!

My wife went in to get a hour massage and it was cut short by 5 mins. Then when she got home she had tiny cuts from the person nails. It left her with tiny burses and a sore body. This isnt the first time she wasn’t happy about the massage.

I was really pleased with Elica's service. For the last 7 or 8 years, I had been driving all the way downtown for a massage until I went into Pure Wellness. Elica is really good at what she does and I couldn't ask for a better massage therapist. I would strongly recommend her!