Quality Trophies & Engraving
8 reviews 416 Meridian Rd SE, Calgary, AB +1 403-272-6788 www.qualitytrophies.ca/contact-us suggest an edit
16 October 2023 12:21
They did an amazing job super happy with how may cup turned out and the price was great too, amazing staff as well thank you thank you thank you
03 September 2023 4:50
Absolutely amazing service! I thought they were open till 4, MY MISTAKE, and was late to pick up a special baby gift I needed for the following day, a Sunday! Not only did the lady come back and open the shop to meet me, but she also quickly etched it for me! Will not forget the kindness displayed on this day! Thanks again! Highly recommend for engraving and special keepsake gifts.
10 August 2023 2:58
Working with Quality Trophies & Engravings was, to put it mildly, a mixed bag. Getting a quote was undeniably challenging, as I had to reach out four times to receive the information I needed. The lack of timely communication was frustrating and definitely an area that could be improved.
Additionally, during one of my calls to the store, I had an unsatisfactory interaction with a staff member who came across as rude and aggressive. This certainly didn't leave a good impression and negatively affected my overall experience.
However, not everything was negative. After expressing my discontent, the company responded with a sincere apology and tried to make up for it with speedy workmanship, which I appreciated. Their attempt to rectify the situation shows they value customer satisfaction, which is a promising quality.
However, the final product wasn't without flaws. The design on my water bottle was not aligned to my specifications, and the logo was noticeably off-center. While not a major issue, it was certainly not what I had requested.
In conclusion, while Quality Trophies & Engravings demonstrated some strengths such as willingness to apologize and quick turnaround times, their communication and attention to detail left much to be desired. My overall rating is 3 out of 5 stars – with improvement in these areas, they have the potential to truly shine.
Additionally, during one of my calls to the store, I had an unsatisfactory interaction with a staff member who came across as rude and aggressive. This certainly didn't leave a good impression and negatively affected my overall experience.
However, not everything was negative. After expressing my discontent, the company responded with a sincere apology and tried to make up for it with speedy workmanship, which I appreciated. Their attempt to rectify the situation shows they value customer satisfaction, which is a promising quality.
However, the final product wasn't without flaws. The design on my water bottle was not aligned to my specifications, and the logo was noticeably off-center. While not a major issue, it was certainly not what I had requested.
In conclusion, while Quality Trophies & Engravings demonstrated some strengths such as willingness to apologize and quick turnaround times, their communication and attention to detail left much to be desired. My overall rating is 3 out of 5 stars – with improvement in these areas, they have the potential to truly shine.
07 August 2023 1:03
LOVE LOVE LOVE what they did! Fast, absolutely perfect, easy to work with. Cost very reasonable. What a great group of ladies!
12 July 2023 4:15
Fast and friendly service with great prices. Good place to order custom medals and trophies.
09 June 2023 0:55
The South Calgary cadet corp will continue to enjoy the work done by Quality trophies for years to come. The service and quality is top notch. Thank you for your work with us.
26 April 2023 1:16
I Appreciate the Staff And Owner to Have Our Trophie Done on A Short Notice. Thanks For The Great Work. Can Am Wrestling
30 March 2023 7:12
I asked if they did engravings, they said yes. When I arrived I continued using the word engraving and they said they could do it. When I arrived to pick up my order it was printed, not engraved, and then they told me they don't do engravings anymore. The lady at the from then tried to justify that printed was better than engraved. If I wanted it printed I could have had that done five minutes away from my house rather than the 30 minute drive both ways to quality trophies. I am very unimpressed with this experience and the customer service.