Ranchlands Physiotherapy

My husband and I have been treated by Mark very successfully for decades old shoulder injuries. We are very happy with the results!

My entire family has been going for years! Fantastic team Jonathan and Janet had made a difference in our lives. Janet takes her time to explain us each exercise and test results, she is "simple the best". Highly recommended!

The staff are all very helpful and friendly at Ranchlands. Mark listens and attends to your issues with a lot of thought and expertise. I would definitely recommend you go here for your physiotherapy needs.

Mark has been amazing in my recovery. Very friendly, professional, and uses different techniques, using a holistic approach

Staff is kind and helpful. Mark Robertson did a great job helping me with my back pain and giving me exercises to do at home

I have been a patient of Janet's for quite a while now. She has helped me immensely!

I've seen her for two different issues, the most recent being an injury that had me unable to work. Janet developed the perfect program for me, that expanded when I was ready, and adjusted for any changes in my abilities. She is very receptive to feedback and extremely knowledgeable!

I've also seen Peter for accupuncture and he was amazing as a well. Everyone I've dealt with at this clinic has been friendly and approachable. I'll continue to use this clinic for any future issues as well.

Friendly and knowledgeable team. We started coming here after my pre-teen daughter broke her leg and Mark's been fantastic - always cheerful and willing to take the time to explain the impact of various movements on muscles.

Mark Robertson is a very skilled and knowledgeable physiotherapist, and is committed to ensuring his patients get the best treatment for their respective injury. Mark helped me heal a difficult shoulder injury over the course of 5 months, and used a variety of treatments to eventually heal it. His consistently pleasant and positive demeanor was greatly appreciated.

I picked this place based on the reviews and I regret it. I wish I could give this place less than 1 star. I started seeing Janet the physiotherapist and immediately from the get go, her flat tone and lack of enthusiasm didn’t inspire confidence. Also, her practice of seeing multiple other patients during a current session with her didn’t sit well with me (as well as the lack of actual face-to-face interactions per session) but oh well, I persevered. It was this last session with her that left a bad taste in my mouth and also left me physically battered. I went there amidst a snowstorm and bad driving to get a physiotherapy appointment. I decided to not get acupuncture as she seems unsure with the needle and my muscles always react negatively to her poking and prodding (unlike with other practitioners where I’ve done acupuncture on the side). She did some cupping and then proceeded to hook me up to the electrical machine (the latter of which I’ve done multiple times). This time, she put it on me and left the room as usual to assist other clients. A few minutes into the session, I got searing, burning pain in the areas where the electrical pads were attached. I tried to move to ease the pain and tried to fumble around to reach the controls to dim the current, to no avail. She came back after 10 minutes and asked me whether I had moved. I said yes as the pads were burning me. She put some more tape on the pads, changed some settings and asked me not to move and left the room yet again to help other clients. This time again, the burning returned and became unbearable. Finally, at the end of this horrible session, I heard Janet instruct the receptionist to remove the pads from me as she was busy helping other clients. THE RECEPTIONIST FOR GOD’s SAKE. When the receptionist left the room, I was dazed and tried to get up, knocking over the cupping cups that were haphazardly left on the bed I was in, right beside me. I could barely get up when Janet came around and had the temerity to tell me to book more frequent appointments, even though I told her I was going to be out of town. This hands-off approach doesn’t bode well for a PHYSIOtherapy clinic. This was a few weeks ago, and I am still suffering from scabs from the burns and praying that I am not left with any scars. I suspect that the glowing reviews were left by people who have no experience of going to an actual capable practitioner or clinic and are content with their $ being wasted by 2 minutes of hapless "tips. "

Over several weeks, I had this pain in my back and ribcage and had the pleasure of working with Janet, a physiotherapist from Ranchlands Physiotherapy who helped me recover. From the very beginning, I was impressed with her professionalism and expertise.

During my initial assessment, she took the time to listen to my concerns and thoroughly evaluated my problematic areas. She explained everything in detail and made sure I understood what was going on and developed a personalized treatment plan tailored to my needs.

Throughout my treatment, Janet was always encouraging and supportive. She provided me with clear instructions for exercises and stretches that I could do at home to help speed up my recovery. I am noticing big differences in how my body feels. I really appreciated the positive attitude and her commitment to helping me achieve my goals. I would highly recommend Janet and Ranchlands to anyone in need of physiotherapy services.

If you’re looking for an awesome physiotherapy clinic with lots of different resources, the ranch lands physiotherapy is a great place to go! I saw Janet for a chronic sore back and tight hamstrings. She gave me lots of exercises to try at home and made sure I was comfortable the entire time. The whole team is super friendly and awesome to work with!

I’ve been here multiple times to see Janet about my knee pains. She was super helpful and was able to provide me with great therapy & exercises that have drastically helped. Definitely a great physiotherapy clinic to go to.

I am currently working at Ranchlands Physiotherapy as an acupuncturist. I hope that I alongside the team here can help you with any aches and pains that you may have.

Brian and his team are great at explaining what could be uo with your body n' bones, and he goes at your own pace.

I've been looking for a great physio and finally found one:)

Excellent service - Mark PT explained everything clearly. He progressed exercises accordingly and outlined the importance of the functional application to every day life. McKensie the receptionist was friendly and efficient. Highly recommend this PT clinic.

I have recently joined the team at Ranchlands Physiotherapy, specializing in Soft Tissue and Myofacial work. We have a fantastic multidisciplinary team ready to assist in a variety of rehabilitation needs. We look forward hearing from you and how we can help achieve your wellness goals!

Excellent physiotherapy. Brian and the gang are so professional and knowledgeable. The best place for me so far for treatment.

An excellent experience; Mark quickly found the source of my discomfort and provided treatment/exercises to get me on my path back to normal movement. Friendly and professional. I would not hesitate to return should any future issues need to be resolved.

I discovered this Physiotherapy clinic while I was taking care of my dad. He lives in the NW (I do not), so I wanted to find a place relatively close to my parent's home. I was floored by how well my dad was treated and how kind and authentic the staff are. I actually go out of my way to this Physiotherapy clinic now for my own health needs. Both my dad and myself were treated by Brian. I found the physiotherapy regimes easy to follow (for both my dad and myself), and adjustments are made as needed for continued improvement. I appreciate that some materials are provided to assist with continuing the regimes at home. I can comfortably say that Brian, the assistants, and staff all go out of their way to help my dad and myself improve and get healthier.

MacKenzie at reception is awesome and Janet, my physiotherapist was awesome too. This was my first time at physiotherapy and Janet was very knowledgeable and friendly. Different therapies were applied in the clinic and I was clear on what exercises to do on my own at home and why. In the end my ankle was better and I learned a few things along the way. All good.

Janet Luu is amazing put the spark back into my life after my Motor vehicle accident. Feeling down all the time till I met her. She has a great personality & magic hands. Can't thank her enough for what she's done for me.

Janet was very helpful, she explained in detail about the injury and what measures to be taken. She was very friendly and kind

Brian is the most skilled and personable physiotherapist that I have met. I enjoy my visits and understanding the 'why' of the treatments he prescribes.

Excellent administrative Kenzie: kindness, compassion and helping, also Janet the physiotherapist. Thank all staff for helping me a lot with my recovering.

Janet (physiotherapist) has been working on me for about 6months now. She has been so patient and helpful. Thoroughly explains every procedure and why/how it needs to be done, really knows her job well. Relates and very personable. The team is welcoming and pleasant. Been hurt a couple of time already and have been coming back everytime. As soon as you step in, there's a pleasant greeting from Mckenzie (front desk). Over all a great experience

Dear Brian Yu and Staff,

It is crazy that is has been over ten years since I first came to your office, and had you and your staff help with my pain management. Living in chronic pain on a daily basis, due to a lower back injury, followed up with three surgeries, is an adventure in itself, and I could not have made this far without your help.

Starting at the moment I walk into your office, I am greeted by a friendly and helpful staff member, making sure that I feel comfortable and relaxed before the therapy starts. I appreciate your positive and upbeat personality, as you treat me, and how happy you are to see all your patients. I keep coming back because what you do WORKS!

Thank you for the positive and happy environment throughout your office, your amazing staff, and your injury focused treatment that has kept me mobile all these years. To be able to walk is a gift, and I thank you for keeping me walking.

Sincerely, John P.

I recently went to Ranchlands Physiotherapy for my back pain and received acupuncture from Peter. He did an amazing job and was able to relieve the tension and pains I was experiencing. At first I was hesitant about needling as I have never had acupuncture before, but Peter was very gentle and I could barely feel the needles at all. I strongly recommend Peter and would definitely go back again.

Peter is very skilled as an Acupuncturist at Ranchlands Physiotherapy, and he is super kind as well! Highly recommend! The team here is lovely and very helpful.

I got injured at work, and initially started my treatment with Janet. However, Sam continued the rest of my treatments, he is kind, caring and very knowledgeable about his field. He helped me to fully recover. Kudos to this place, highly recommended. The staff are very friendly and welcoming.

Love this place, I look forward to every appointment! The staff is so friendly and knowledgeable, so grateful for all their help.

I went in to check and see what kind of place it was. I tripped in the doorway sprained my ankle and they fixed me up right then and there turns out it's a physiotherapy place! The receptionist was very helpful even though I was yelling in pain and crying profusely like a child

It was a very lovely place with very friendly and approachable staff. I found it easy to talk to the people there and really enjoyed my experience!

I have been seeing Johnathan for about a month now for my TMJ pain. His technique and method for addressing TMJ issues is much different than other physiotherapists that I’ve been to. I can honestly say that I’ve never had this much pain relief from treatment before. Jonathan is friendly, outgoing, and very knowledgeable. 10/10 would recommend him!

I have been to a lot of physio clinics in my life and I can say that without a doubt Ranchlands Physiotherapy has been the best experience. No one likes to do rehab and they know that. But, they are smart in that they created a work culture that is casual and fun, yet professional and personal. They have this vibe that radiates authenticity and strays away from every other corporate clinic/corporate culture. They seem to genuinely care for their patients rather than view them as dollar signs, which is nice for a change.

When it comes to customer service they also go above and beyond for their clients. You get greeted as soon as you enter, you get exceptional services from their therapists and they provide you with exercises that you can do at home (with an app that allows you to re-watch videos on how to properly do the exercises). They also direct bill to a plethora of insurance companies. If your insurance company is not on their list, they will actively attempt to contact them to allow for direct billing to make it easier for you!

I have had the great pleasure of working with Jonathan (Physiotherapist) for my injuries. He has extensive knowledge in regard to anatomy, physiology and sports injuries. He listens and tries to help you as much as he can. What I most appreciate about them is that he takes the time to search for the root cause of the injury, rather than only focusing on my pain areas. I also love that you get to work with the Physio for the treatments and a Kinesiologist for the exercise portion. This multi-disciplinary approach is something that most people do not appreciate enough.

Overall Grade:
Price = Cheaper than most clinics in the area
Front end/support staff = 10/10
Therapists = 10/10 highly recommend Jonathan
Culture = 10/10
Location = 9.5 /10
Ease of billing and scheduling = 10/10

I would highly recommend Ranchlands Physiotherapy. Dr. Brian Yu (with his colleagues Dra. Monique Junghans and Dr. Jeff Gehl) were a big help with our recovery from a car accident. They know how to handle the patients' muscle contractions and body pains in a timely manner. Dr. Brian Yu also provided helpful exercises (through an app) that we can do at home for faster and convenient recovery. This place also lightens up our mood as soon as we enter the door.

I was walking up to check out the place when I saw a guy trip and fall going through the door. It looked like he sprained his ankle I was pretty worried. But then I watched them fixed him up pretty quickly turns out it was a physiotherapy place! I saw he was crying his eyes out at that point so I took him for icecream at the dairy queen below! What a great placement for a business! 10 stars!

Aside from having a great location, they have amazing physio therapists and receptionists. From the time you step into their office till the time the appointment is done, the staff makes you feel very welcome. The receptionists are also very friendly and knowledgeable. I always look forward to every appointment!

I have been to many physiotherapist clinics in my past but this one by far is my favourite. I have never met such kind and compassionate people in my life. I finally feel I have found a place that I am able to complete my path to full recovery on! I highly recommend this establishment to anyone that is considering doing physiotherapy!

I have a torn rotator cuff and when it gets agrivated it's downright excruciating, but a couple of visits always make a difference. These guys single-handedly increase my quality of life.