13 May 2023 4:32
Not very polite people. But still have the correct part I needed and it was delivered quickly. Just please try to work on being a little more polite
31 March 2023 6:08
Nice, friendly, honest. A man of his word on price. Only place I will ever deal with in Lacombe. What's that other Auto Wrecker in Lacombe called? Damn, can't remember, they probably aren't worth remembering!
25 October 2022 8:06
Purchased a "low km" used transmission for a customer of ours which we installed. Followed all applicable warranty procedures prior to install - flushed and cleaned lines/transmission oil cooler, installed new seals and filter (s) as needed and filled with new OEM fluid. All proper procedures were performed prior to release to the customer, who had about 2.5 months of easy around town useage, only to have the transmission lose reverse completely. Refused warranty because they claim my customer - who has only been in normal city traffic the entire time - abused the transmission and caused the damage. Further, because it was installed on a "commercial" vehicle that there would be no warranty on the part. The van in question is used by an electrician and is not "commercially" registered, yes it is a work van, but most cargo vans are. Less than 4,000kms of in city use on the transmission and Reg's won't supply a replacement - WILL NOT STAND BEHIND WHAT THEY SELL! AVOID THIS BUSINESS AT ALL COSTS.
30 August 2022 19:00
Good access to parts. Ron is very helpful but the other guy Mitch doesn’t do any favours for that business. He should read a book about customer service. If you don’t like your job get another one Mitch. Your chasing customers away because of how you greet them and converse.
POW pows is lined up with young people buying parts and tires for their cars. Young people don’t even consider Regs due to your unfriendliness! Don’t forget kids know quick these days. Older generations takes time and you’ve been around long enough to wonder where all the customers are. Everyone but you know that you’ve chased them away!
02 August 2022 5:36
Terrific place for older car parts!
Thank you for helping me out recently and for the excellent service. The older struts I purchased creates an opportunity to enjoy my 89 Pontiac even longer! Thanks again! I'll be back again in the future.
20 March 2022 3:24
They had the rim i needed for my truck.fantastic customer service.my truck is back on the truck. Thank you so much
07 December 2021 3:20
I live in Washington State, USA. Ron went out of his way to ensure I had the right part for my car, packaged it for shipping to me, and received my shipping documents by email. He made sure all the paperwork was correctly asfixed to the package so customs wouldn't be a problem. The part, (a driveshaft), arrived in the States on schedule, no hitches. These guys saved me about $400 bucks and I never left my home to do it. It was just what I'd hoped for. I'll stash their contact information in my memory, (won't be hard as my brother's name is Reg), for future use. I highly recommend these guys if you need 'special handling'. Thanks Ron!
30 October 2021 10:56
The site is easy to use, I'm looking for a specific bumper, a little info, and I have a yes or no.
13 October 2021 15:56
Whenever I call Reg's, whether I need something thats $5 or $500 they either have it on hand or will pull it.very easy to deal with.
04 October 2021 1:04
We have a repair shop in Calgary and recently ordered a part Apon receiving it realized I also needed something else which is unfortunately sold separate and this was a Friday on the long weekend and no agreement made so I went ahead and got the part on my own only to have Ron return my call today to let me know he got this part for me unfortunately I already got it but for my experience most times these calls get forgotten about in our trade but Ron went above and beyond so just wanted to say thank you and share our experience we will for sure be doing more business in the future and the part was delivered correctly and on time as promised.
29 September 2021 5:24
I order mcflurry all the time but unfortunately lately I only get half. Now if I'm spending 5 dollars on an ice cream I EXCPECT a FULL cup. Wow it happens way more then ever now. I understand they are training but come on guys get them to understand a dollar
22 September 2021 22:48
Phoned about a door mirror with many options, was guaranteed it was the one I needed. Drove 2 hours to get the part and to find out the one that they had was not the right one. All the guy at the counter would say was “well that sucks”. I simple apology for there mess up would’ve went a long way. P*ss poor customer service.

Write a Review for Reg's Auto Wreckers



Overall Rating: