I recently bought the Chrysler 300 from Renfrew as my first time buying the car from dealership it's wasn't the best experience even though they had the car I wanted and haven't had a problem there but with the financing they messed up the price of the car more than $2000 and which screws up with interest since I already made few payment towards the wrong price and I thought that they are doing this for long time so I thought that they would do the perfect job so I really didn't worry about it there however, when I got the time to check all the cost something wasn't adding up and I noticed that the price of the car was way off than what it showed on Ads. After I found that price is off I contacted the dealership and they said that they will catch the mistake end of the month either way but how would I know that they will contact me if I didn't catch the mistake. And I am currently still waiting for that to get fixed this is very inconvenient for me because I shouldn't really have to worry about this issue because it's their job to sell and do finance for their customers.
Bought a brand new Jeep, Tyler was amazing on getting us on our way quickly, fast, efficient, he is very knowledgeable and resourceful in finding exactly what you are looking for! Best experience ever in buying a new vehicle! Highly recommended Tyler and his colleagues at Renfrew Chrysler
I had fairly new credit and my partner had absolutely none. The crew here didn't stop until we were finally approved and financed. Bendi was our salesman and Travis did the financing work. They have an awesome team. Got us exactly what we asked for and made sure we were happy with the result. Even gave me a fairly good value on my trade in. My second time coming to Renfrew and likely won't be my last. Thanks a lot guys!
Bought a used car from Renfrew Chrysler. Shout out to Travis, Ken and Mark for all there help and exceptional service. Loving my car and the service I received from Renfrew.
I saw a truck listed on marketplace and messaged. I was told to come in to look at the truck a week ago only to go and be told the truck was sold the night before but they would see what else they had. I was only interested in that one so I said no thanks. Then I notice the same truck is listed a week later and messaged asking about it and they tell me it just sold today. They even lowered the price since selling it a week ago. Obviously running the old scam for you to come in so they can get your contact and sell you something you don’t want. Scummy tactic.
My husband and I recently went and had an amazing experience. We spoke with Abraham Bernard as our Sales Associate and it was a very simple and easy process.
We also spoke with Stefan Piechocki, who was our Finacial Advisor. Who went above and beyond, gave a lot of detail and clarified all our questions and concerns? What concerns!
If you want to be in the best hands possible for making an important decision like this, we had all our answers and it wasn't high pressure, we were there to find what we needed.
My wife and I recently bought a Jeep Compass at Renfrew Chrysler. We dealt directly with Mark Cuevas and were really happy with the service provided. Mark was great about working with our budget and getting us into a vehicle we love without making the process stressful.
My wife and I traded our 2012 Hyundai Accent for a 2017 grand caravan. Larry was up front with all associated costs and taxes, gave us a generous value on our trade in, and was very friendly, attentive, and responsive throughout the process.
They also have Teslas on their lot, which is pretty cool!
I come here for oil change and ask them to check my tire. Bane helped me to finish it in one day! Bane is really professional and kindly staff. And save me the money! They even pay me the Uber expense 非常友好和专业的员工
I'm soo happy with my first car I bought from Renfrew. Nice big dealership with really friendly and helpful staff! Abe was very informative and helped me find the perfect vehicle. I was nervous about finacing a vehicle at first but Artur helped me find the right financing and warranty plan.
I would give 0 STARS if I could for unethical and deceptive advertising.
I am going to tell anybody who doesn't already know about Renfrew mailing buy-out offers disguised as rent subsidy.with people struggling today that is completely heartless. You should be ashamed of yourselves. If they weren't cancelled before for their shady practices or their constant phone calls, they should definitely be now.
(Also, notice how they're not replying to any of the reviews about this but they sure do reply to those 5 star reviews.)
Stefan and Havyn are rockstars. Super helpful and got me into my new Wrangler. Christian in detailing got the motor in pristine condition, in double quick time. Happy days all around.
Huge thank you to Andrew. S and Mark. C for working very hard to get us into our next family vehicle! They are patient and took their time to make sure we got exactly what we were looking for!
Very bad service, I agreed with the sales manger for 84 month financing and they ended up giving me with 96 month and without telling me very disappointed and don’t recommend anyone
Bunch of greasy clowns that will waste your time with sales pitches and falsehoods. They live up to the worst stereotypical conception of car salesman.
I had a great experience at Renfrew. They worked very hard to get my family and I into the family vehicle we needed. Thank you Andrew and Mark for all your hard work!
This time i had Sarah help me locate and get a vehicle without being in the city as I'm 3 hours away.excellent service, it was one of the easiest sales I've dealt with over the years no hassle. A few calls and emails and the paper work was done.vehicle delivered to me.check it out if you want your next purchase. It wont be the last vehicle i get from them.
Scott Irving and Richard Loucks are the best. If you want a dealership that cares about you as a person this is the place to go. Top tier service and a welcoming environment! Best experience!
Fast forward a year this jeep I was told had a $2k accident is actually $15k! Lost all value in the car. DO BOT BUY HERE.
Just finalized the deal for my new wrangler couldn’t be happier! The entire crew was all extremely friendly and helpful and my salesperson Camille and finance manager mark went above and beyond to make sure I was happy with all of the details! If you’re looking for a new vehicle I definitely recommend the renfrew crew!
I will never recommend this dealer after my experience today and I wish I could give them negative reviews.
Went to Renfrew today to look at a new pickup and they are the only dealer in town with the trim level I wanted. Sat down with the sales rep and went through everything I wanted and must haves etc.and said I was looking at options for what I would like when I order in the next few months but just wanted to view the trim level in cab size I wanted. Signed all the paperwork and then they left to go see the manager. After about 5 or so minutes the sales rep came back asking why I wanted a 3500 and how much my trailer weighs. I answered and they went back to the manager. After another 5 minutes they came back and we’re quizzing me on why I wanted a certain trim level, and if I knew the difference between the trim levels (yes I did as I’ve been researching for 3 or 4 months to this point) and so I explained then they were off to see the manager again. The next time the manager came with the sales rep asking again what I wanted and also saying that with what I was going to put down wouldn’t bring my payments with where I wanted them (gave a number just to see if it was possible to look) and then I stated I was looking at ordering due to the 2023 models being the previous year. After this they both left and another 5 minutes goes by and the sales rep come back and says “we are too busy on Saturday's to invest our time to show you what your after and don’t want to waste my time when I have a family to feed but, if you wanted you can make an appointment during the week and come back”.
Due to this attitude I wouldn’t even consider buying, recommending or even speaking anything good about Renfrew to anyone.
Don't buy used. I have done better buying off Kijiji. You can ask all the questions about the stability of the vehicle given its age, what it will be used for and they will smile pretty and tell you what you want to hear but in the end, its a mess of a money pit. They don't check their used stock.
Email after email about reviewing, so here you go. No apologies, no offers to help. Last email response. "Very sorry you feel that way. It was our intention to have you pleased with the vehicle that you selected". There are SEVEN other Dodge Chrysler Jeep dealerships in Calgary go there.
Mark cuevas is such a good dealer he make me so comfortable for each deals and also im so glad to had him as the one who help because its my first time to get a financial car. Thank you so much
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