Richelieu EDMONTON
9 reviews 15435 131 Ave NW, Edmonton, AB +1 780-455-4101 www.richelieu.com suggest an edit
24 October 2023 23:19
I ordered online, picked up hard to find hardware, a unique counter top. Beautiful showroom, steady customers, through customer service and great advice!
31 July 2023 14:53
Terrible people they don't believe there fault I buy couch and thare was stike stuff on it.
And I ask them to change it they say ok. But they never give me dishonest people
And I ask them to change it they say ok. But they never give me dishonest people
07 February 2023 9:47
A 20 year old cabinet door hinge failed and I sought a replacement.
The inside sales guy was amazingly helpful, even though they did not carry the original manufacturer hinges.
He pulled out multiple shop manuals and mock ups to identify the correct replacement hinge and fasteners based on the odd ball configuration.
I left with 4 sets of their hinges installed easily. Great product with cam adjustable screws.
Amazing customer service.
The inside sales guy was amazingly helpful, even though they did not carry the original manufacturer hinges.
He pulled out multiple shop manuals and mock ups to identify the correct replacement hinge and fasteners based on the odd ball configuration.
I left with 4 sets of their hinges installed easily. Great product with cam adjustable screws.
Amazing customer service.
07 January 2023 10:21
Lady at the front desk ignored us when we walked in and out- her desk is right by the door but she said nothing! The whole time we were there not one staff member offered to assist us or any of the other couple shoppers. Staff are not present to help. Products are massively outdated! The showroom looks huge from the outside but such a let down when you walk in. I can’t understand how businesses like this survive in Edmonton. Come on Edmontonian’s- let’s raise our standards!
31 December 2022 20:07
Very helpful to customers with an account. If you don't have an account DO NOT go here. It is a business supply so it does make sense.
Very helpful and friendly staff and the showroom and warehouse are always so clean.
Very helpful and friendly staff and the showroom and warehouse are always so clean.
15 November 2022 9:39
The older gentleman behind the desk was awesome, very helpful, patient and a wealth of knowledge. I will return.
05 November 2022 10:11
I’ve dealt with Richelieu for about 15 years. Always had the best of customer service. The ones at the front desk and the ones in the back are the best. Always friendly and efficient. Thanks guys.
27 October 2022 21:11
Excellent selection and quality. Unfortunately, service isn't great. Staff seems disinterested in selling anything and nobody is in a rush to get anything done.
31 August 2022 23:10
Very poor customer service might be an overstatement. Non-existent is a better discription. I had to give up on going to the front because they are so hard to deal with. Now I order online, but the back staff are just as bad. The only bright side is I only have to deal with half the frustration!